[Resolved]  B. E. S. T. Undertaking — Change of route

Address:

Mumbai Suburban, Maharashtra

To,
The Chairman,
BEST Samiti.

To,
Managing Director
BEST

Dear Sirs,

I am a resident of Veer Sawarkar Nagar, Near Nensey ST Depot, Borivali(East). There are almost 4 bus stops in our Nagar including Nencey Colony stop and Ondhav Nagar stop. Here we have 3 bus routes to Borivali Rly Stn. i.e. 301, 233 & 228(this is a long route bus till Charkop, Kandivali(West).
Our complaint is that the frequency of these buses are very less specially in the morning hours and as the 1st stop of our Nagar is 5th stop of this bus routes starting from Hanuman Tekdi, due to less frequency many times we are helplessly seeing overcrowded buses passing by without stopping on our stops and this creates lot of problems to service going people, both men and women and even some school/college going children.
Further, some of commuters traveling from Hanuman Tekdi/Ashok Van and who wants to get down at National Park much before the regular stop(to avoid a little walk) are blocking the gates on the back side of the bus though there is a lot of space inside the bus. The conductors of the buses have become helpless because of such commuters.
On the other hand, bus no. 298 which was earlier running through our Nagar on it's way from Borivali Stn(East) to Rawalpada and which is having really good frequency throughout the day, now Depot Manager has changed it's route on just receiving some letters from Rawalpada Residents(I think there complaint is they don't get seats because o[censored]s but this bus route is hardly a 10 to 15 minutes travel in all maximum) and is now running from the Western Express Highway road which is just parallel to our Nagar road. On the highway road this bus is having 2 stops but as all the housing societies on the highway have sealed their fences towards highway for safety on both the sides and as there is no by-pass road for us to highway on almost 1 km area from Gokulanand Hotel till National Park, there are hardly any commuters for this bus 298 on those 2 stops. This is a huge loss for BEST taking into consideration our 5 densely populated bus stops on inside parallel road of the highway road. For the last two years BEST is losing this huge revenue.
Sir, therefore, it is our humble request to you to change the route of bus no. 298 from our area and help us for smooth traveling and help yourselves too to avoid a huge money loss for BEST.
Hope you will take this issue seriously and help us to resolve our problem.

With Warms Regards,

S.H. Nabar
Resident
Veer Sawarkar Nagar,
Borivali(East).