[Resolved]  Bag It Today — Bag it today - Delay response, Poor Service & Bad response from Officer of bag it today..

Address:

Vadodara, Gujarat

Dear sir, bag it today team have give me confirmation on 5th octomber that they will give me store credit within 10 days but till date i dont have received & i have telephony talk with bagitttoday team & he said that we will credit shortly.. now i dont want because its issue from 03/09/2013 & today 19/10/2013 but till date i have only lost my money not getting any product i only get poor response so i will purchase it locally.. [protected] Forwarded message[protected] From: retention <[protected]@bagittoday.com> Date: Mon, Oct 7, 2013 at 1:39 PM Subject: RE: Store Credit Confirmation:[protected] To: mihir khamar <[protected]@gmail.com> Dear Mr. Khamar, This is with reference to your e-mail regarding store credit against your order id:[protected] We sincere apologize for the inconvenience caused to you. We would like to inform you that your concern for the store credit is already in progress and we are trying to resolve this concern as soon as possible and once the amount will get credit in your Bagit Today account we will inform you. Please feel free to get back to us for any further assistance. Assuring you the best possible services always. Thanks & Regards, Shan Retention Desk Bagit Today Team From: mihir khamar [mailto:[protected]@gmail.com] Sent: Saturday, October 05, 2013 2:33 PM To: retention Subject: Re: Store Credit Confirmation:[protected] Credit the same as soon as possible, I am already bored from your third class services.. thanks for enjoy me this.. Next time i will take care and also inform to all my friend, Coligue for dont buy from bagittoday.. I have nice experiance story.. after confirmation of shoes size7 they send size 9.. after place the order i have inform your team for the same but your team have done the same mistake.. If i punishment to donkey then they walk straight.. So bagittoday team should learn from animal like donkey.. During placing the order i have select the size 7 & After placing the order i called to your team and also remind him for send me size 7 but at that time your team member said me sir dont worry we always send what you demanded.. and what i got? size 9.. What a funny by this funny bagittoday team.. what a joyful experiance by you.. Now i dont want to more discuss kindly refund store credit fast.. I dont have another option so needs only request.. If any human purchase from your team that means its humans life's biggest mistake.. On Sat, Oct 5, 2013 at 2:12 PM, retention <[protected]@bagittoday.com> wrote: Dear Mr. Khamar, This is with reference to your e-mail regarding store credit against your order id:[protected] We sincere apologize for the inconvenience caused to you. Thank you for the confirmation and providing your login id, we would like to inform you that we are arranging the refund for your order as Store credit. Kindly allow us some time to get resolved this concern. Store credit will be credited in your Bagit Today account within next 7 to 10 working days and this will be valid for next 6 month at every boutique from the date of credit in your Bagit Today account. Please feel free to get back to us for any further assistance. Assuring you the best possible services always. Thanks & Regards, Shan Retention Desk Bagit Today Team From: mihir khamar [mailto:[protected]@gmail.com] Sent: Friday, October 04, 2013 7:21 PM To: retention Subject: Re: Store Credit Confirmation:[protected] [protected]@gmail.com is my mail ID & same is my user ID also.. On Mon, Sep 30, 2013 at 2:39 PM, retention <[protected]@bagittoday.com> wrote: Dear Mr. Khamar, This is with reference to your e-mail regarding store credit against your order id:[protected] We sincere apologize for the inconvenience caused to you. Thank you for the confirmation for the store credit, kindly arrange to provide your login id which is registered at the Bagit today website to process your order for the store credit and do not share your password to any human interface as this is strictly confidential. Please feel free to get back to us for any further assistance. Assuring you the best possible services always. Thanks & Regards, Shan Retention Desk Bagit Today Team From: mihir khamar [mailto:[protected]@gmail.com] Sent: Friday, September 27, 2013 4:01 PM To: retention Subject: Re: Store Credit Confirmation:[protected] i confirm the same but if same problem should not be repeat second time.. I want to re-Order the same product so after your credit please look my second order from your end to send me size 7 shoes On Fri, Sep 27, 2013 at 4:00 PM, retention <[protected]@bagittoday.com> wrote: Dear Mr. Khamar, This is with reference to your complaint registered with us against your order id[protected] As per your Tele-conversation held with us on[protected], we do understand that your query against the aforesaid order has been resolved up to your satisfaction and the same stand closed in our records. Query – Related to order Proposed Solution – As agreed by you over the phone, we would credit your Bagit Today account by issuing Store credit of total order value. Store credit Value: - Rs. 1098 Order Value – Rs. 1098 Product name/s against which store credit would be provided –Lotto Magic Shoes Note: - kindly provide your login id which is registered at the Bagit today website to process your store credit and do not share your password to any human interface as this is strictly confidential – Please note that your account will get credited against the aforesaid order and once credit is issued, you will not be eligible for the above mentioned product/s & refund related to this particular order. Store credit will be credited in your Bagit Today a/c within next 7 to 8 working days and this will be valid for next 6 month from the date of credit. Please feel free to get back to us for any further assistance. Assuring you the best possible services always Thanks & Regards, Sanjay Retention Desk Bagit Today Team For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/ This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com. For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/ This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com. For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/ This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com. For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/ This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.