[Resolved] Bag It Today — Free holiday voucher is not received | |
Hi, I ordered some books under 1 Rs sale of India Today Book Club/Bag it today. I received books however the free holiday as mentioned in offer is not received. As told by customer care executive on phone I accessed site (http://www.bagittoday.com/promos.htm) to get the holiday package and entered code to claim offer. But sites always gives error that - "You have made incorrect entries. Kindly check and enter once again !!!" I called customer care and I was told to give him 48 hours to activate the offer. This has not been done after several days from that call. On this forum I have read similar complaints. Is India Today cheating on people or it is incapable of giving proper service? I need this to be solved asap. My order no M-COMMERCE/0GA[protected]. Order date:[protected] Regards, Sujay Email: [protected]@gmail.com Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Dear Mr.Shirikant Lele Your complaint has been resolved on 11/05/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:
[protected]@indiatodaybookclub.com
Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,
or call us on our customer care No.
[protected]
[Subject-ONLINE COMPLAINTS]
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:
[protected]@indiatodaybookclub.com
Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,
or call us on our customer care No.
[protected]
[Subject-ONLINE COMPLAINTS]
Tod ay Retail Network Pvt.Ltd
My order No.84309 dtd 24/12/2010
Your Invoice No.TRNPL/DLI/[protected] Dated[protected]
I tried to access to your www.bagittoday.com/promos.htm to claim my offer diamond jewellery voucher with ur given unique no in the above invoice. NO I found this is a no one cheating business and I am forced to take necessarry legal step against this group by advertising thru medias. This kind of business is not good at all for a reputed concern like India Today.
PEEKAY ASHRAF
My order No.84309 dtd 24/12/2010
Your Invoice No.TRNPL/DLI/[protected] Dated[protected]
I tried to access to your www.bagittoday.com/promos.htm to claim my offer diamond jewellery voucher with ur given unique no in the above invoice. NO I found this is a no one cheating business and I am forced to take necessarry legal step against this group by advertising thru medias. This kind of business is not good at all for a reputed concern like India Today.
PEEKAY ASHRAF
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advertising agency — Non Receipt of Holiday Voucher & Jewellery Voucher
I had placed an order for 16CDS, which promised Free Jewellary Voucher and a holiday voucher/coupon for 3days/2nights stay with veg meals for a couple for Rs.5000/- . I have received the 16CDS only but not the holiday voucher & Jewellary Voucher as mentioned. Instead the Invoice mentions that to claim the free holiday voucher gift we have to log on to www.bookstoday.in/promos.htm within 60days of the invoice date but to my surprise the said site says that the "Offer is closed" even before the expiry of 60days from the invoice date which is 20th April 2009 When the remittance was already credited to India Today Book Club, why the Holiday Voucher & Jewellary Voucher No. SDJBCA670910 was not send alongwith the CD . In this scenario, if you are not able to log on to the site, one is sure to loose the holiday voucher& the Jewellary Voucher . This simply seems to be an eyewash. has the company ever thought how this in turn going to affect the reputation of the company? i thing this is one kind of cheating & we are sure to go to the Consumer Forum If the complaint is not look into & satisfactory solution is given . Invoice no.ORA[protected] & DATE: 20APRIL 09 & ORDER NO.[protected]