[Resolved] Bag It Today — Holiday Voucher Fraud | |
I ordered for an holiday package / voucher from bag it today after their sales and promotion team contacted me, I have received the form and booklet on June 15th (Booking id is :[protected] , And Order Id Is:-[protected]) today. To my surprise the terms and conditions are very different to what has been told to me and mentioned below. I was told this will be a Hassle free holiday if booked 30 days prior – The terms and conditions says that it is difficult and holidays may not be given during public weekends / school holidays etc. Second point – I was told I can choose anyone place of my choice 30 days in advance if in India and 45 days if it is international, however the form says that 3 different destinations and 3 different dates need to be given and one will be allocated. I clearly don’t want a holiday booking with so many terms and conditions and hassles, I would rather pay a little more and avail a holiday directly from any hotel / resort. Terms and conditions mentioned to me are very different from your holiday voucher / booklet. Surprised that India Today being such a big reputed organization is involved in this fraud, I'm trying to contact them since the past one week and they have stopped responding to me after the sale. Thanks, Arvind Degala [protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
Hi Sachin,
As per the courier company, holiday vouchers were delivered to the above mentioned address on Saturday 25th June. Kindly process the refund immediately.
As per the courier company, holiday vouchers were delivered to the above mentioned address on Saturday 25th June. Kindly process the refund immediately.
I ordered for an holiday package / voucher from bag it today after their sales
and promotion team contacted me, I have received the form and booklet on Sept 7th
(Booking id is :[protected] & [protected] , And Order No Is:-303321 & 304690) today. To my surprise the terms and conditions are very different to what has been told to me and mentioned below.
I was told this will be a Hassle free holiday if booked 30 days prior – The terms and
conditions says that it is difficult and holidays may not be given during public weekends / school holidays etc.
Second point – I was told I can choose anyone place of my choice 30 days in advance if in India and 45 days if it is international, however the form says that 3 different destinations and 3 different dates need to be given and one will be allocated.
Even I have send DD of Rs.750 + Rs.750. But the same was returned by the courier. Then i got suspicious & started inquiring about the company & then came to know about there fraud. Even to reconfirm i have written to some of the Hotel / Resort WHICH THEY HAVE PROVIDED asking them whether do they have any tie up the company or not & come to know that they don`t have it.
I clearly don’t want a holiday booking with such company & even with so many terms and conditions and hassles, I would rather pay a little more and avail a holiday directly from any hotel / resort. Terms and conditions mentioned to me are very different from your holiday voucher / booklet. Surprised that India Today being such a big reputed organization is involved in this fraud, I'm trying to contact them since the past one week and they have stopped responding to me after the sale.
Thanks,
and promotion team contacted me, I have received the form and booklet on Sept 7th
(Booking id is :[protected] & [protected] , And Order No Is:-303321 & 304690) today. To my surprise the terms and conditions are very different to what has been told to me and mentioned below.
I was told this will be a Hassle free holiday if booked 30 days prior – The terms and
conditions says that it is difficult and holidays may not be given during public weekends / school holidays etc.
Second point – I was told I can choose anyone place of my choice 30 days in advance if in India and 45 days if it is international, however the form says that 3 different destinations and 3 different dates need to be given and one will be allocated.
Even I have send DD of Rs.750 + Rs.750. But the same was returned by the courier. Then i got suspicious & started inquiring about the company & then came to know about there fraud. Even to reconfirm i have written to some of the Hotel / Resort WHICH THEY HAVE PROVIDED asking them whether do they have any tie up the company or not & come to know that they don`t have it.
I clearly don’t want a holiday booking with such company & even with so many terms and conditions and hassles, I would rather pay a little more and avail a holiday directly from any hotel / resort. Terms and conditions mentioned to me are very different from your holiday voucher / booklet. Surprised that India Today being such a big reputed organization is involved in this fraud, I'm trying to contact them since the past one week and they have stopped responding to me after the sale.
Thanks,
Dear All,
With reference to my complain above. I have to update you all.
As required by them i have send my original forms + Invoice copy
thru FEDEX ON 19/09/2011 VIDE TRACKING NO.[protected]. THE SAME
CAN BE VIEWED BY ANY ONE ON FEDEX SIT BY INPUTTING TRACKING NO &
IT`S SHOWS THAT IT HAS BEEN DELIVERED ON 20TH THE MR.RANDHIR THAKUR.
EVEN I HAVE PROVIED ELECTRONIC POD COPY TO BOTH OF THEM. BUT AFTER
10 DAYS I.E ON 30TH SEP FIRST LEELA CALLED ME SAYING THAT HE HAS
CONFIRMED WITH RANDHIR THAKUR THAT THEY HAVN`T RECD THE SAID DOCUMENT.
AFTER THAT RANDHIR THAKUR CALLED ME & SAID THE SAME THING.I KEPT ON
CHASING FEDEX/ BAGITTODAY FOR THE SAME FEDEX IS SAYING THAT THE SAME
HAS BEEN DELIVERED. FOR WHICH NOW I HAVE ASKED THEM TO PROVIED
PHYSICAL POD.SO CUT SHORT ALL THIS CRAP & TO GET MY REFUND FASTER
I ON SAT I.E 30TH SEP SEND SCANNED COPIED OF FORM + INVOICE. BUT
TODAY RANDHIR THAKUR SEND ME A MAIL SAYING THAT HE HAS SPOKEN TO
FEDEX PERSON WHO COMES FOR DELIVERY & HE HAS SAID THAT HE HASN`T
RECEIVED ANY SUCH DOCUMENT. I ONCE AGAIN SPKE TO FEDEX ON THERE
NUMBER & THEY HAVE ASKED ME TO PROVIDE NAME & NO OF THE PERSON TO
WHOM RANDHIR THAKUR HAS SPOKEN. BUT HE HASN REPLIED YET. BUT I CAN
CLEARLY SAY THAT THEY CAN STILL PROCESS MY REFUND ON BASIS OF SCANNED
COPIES.IF THEY ARE NOT THEY I`M FEDUP WITH ALL THIS TINGS & WILL
PROCEED FOR LEGAL ACTION AGAINST THEM.
With reference to my complain above. I have to update you all.
As required by them i have send my original forms + Invoice copy
thru FEDEX ON 19/09/2011 VIDE TRACKING NO.[protected]. THE SAME
CAN BE VIEWED BY ANY ONE ON FEDEX SIT BY INPUTTING TRACKING NO &
IT`S SHOWS THAT IT HAS BEEN DELIVERED ON 20TH THE MR.RANDHIR THAKUR.
EVEN I HAVE PROVIED ELECTRONIC POD COPY TO BOTH OF THEM. BUT AFTER
10 DAYS I.E ON 30TH SEP FIRST LEELA CALLED ME SAYING THAT HE HAS
CONFIRMED WITH RANDHIR THAKUR THAT THEY HAVN`T RECD THE SAID DOCUMENT.
AFTER THAT RANDHIR THAKUR CALLED ME & SAID THE SAME THING.I KEPT ON
CHASING FEDEX/ BAGITTODAY FOR THE SAME FEDEX IS SAYING THAT THE SAME
HAS BEEN DELIVERED. FOR WHICH NOW I HAVE ASKED THEM TO PROVIED
PHYSICAL POD.SO CUT SHORT ALL THIS CRAP & TO GET MY REFUND FASTER
I ON SAT I.E 30TH SEP SEND SCANNED COPIED OF FORM + INVOICE. BUT
TODAY RANDHIR THAKUR SEND ME A MAIL SAYING THAT HE HAS SPOKEN TO
FEDEX PERSON WHO COMES FOR DELIVERY & HE HAS SAID THAT HE HASN`T
RECEIVED ANY SUCH DOCUMENT. I ONCE AGAIN SPKE TO FEDEX ON THERE
NUMBER & THEY HAVE ASKED ME TO PROVIDE NAME & NO OF THE PERSON TO
WHOM RANDHIR THAKUR HAS SPOKEN. BUT HE HASN REPLIED YET. BUT I CAN
CLEARLY SAY THAT THEY CAN STILL PROCESS MY REFUND ON BASIS OF SCANNED
COPIES.IF THEY ARE NOT THEY I`M FEDUP WITH ALL THIS TINGS & WILL
PROCEED FOR LEGAL ACTION AGAINST THEM.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
1298
Pending
0
Resolved
753
+91 12 0407 8000
Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
We have come across your online complaint registered on worstscams.com
This is with reference tom your complaint and our tele-conversation held today.
Please accept our sincere apologies for the inconvenience caused to you.
We request you to kindheartedly send the product back to us at the mailing address mentioned below:-
BAG IT TODAY
KHASRA NO.-371, FATEHPURBERI, BHATI VILLAGE
NEW DELHI- 110074
Kindheartedly mention Mr. Randhir thakur top on the parcel.
We confirm once we received the product back with us, we shall get the refund.
We shall be pleased to render any additional help or clarification that you may require.
We value your association with Bag it today and thank you for your patronage & co-operation.
For any additional query or help, please feel free to enter us on [protected]@bagittoday.com
We would request you to kindheartedly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.
Please note our new customer care number is now –[protected]
Thanks & Regards,
Sachin
Bag It Today.