Bag It Today — fraud of bag it today

Dear sir/madam,

when i booked(booking id-[protected]) this order your person given me wrong information,
1. first he told that he will give me one black berry mobile and 6 diamond(each has cost 10,000)
2. next day he told 6 diamonds and some other items,
3. then i come to know that he is sending only 3 diamonds when i got call from verification department....
3. then i got call from one person and he told that i got wrong information and he is sending my com plane to higher authority.
4. next day i got a call from Mr.krishna Choudhary and he told that i can cancel the previous order only if i book new order, offered by him worth 6999/-, i did faith on him and he ensured me that he will cancel the previous order worth19999/(-Order ID is: [protected].) only if i book new one
5. next day on sunday i got a call from one another person that he is cancelling my order of 19999/-
6. today i got a message on my mobile that my order(booking id-[protected]) is under process.



what is this, is this the policy to do fraud with ur customers.......

first u give wrong information to the customers and then on the behalf of this order u again force customers to book new order to cancel previous one.
it is completely fraud with me....
i request you not to do this and please cancel my order(booking id-[protected]) otherwise i will go to the consumer court for justice....
i don't want to deal with ur company.

please let me know what is the status of my order and what about the committment given by ur represetative from promosional department to cancel the oder no-(booking id-[protected])
--
Harish Tiwari

M-[protected]