[Resolved] Bag It Today — CHEATING / FAKE VOUCHER | |||
My name is Raju Saha, resident of Islampur, Dist : Uttar Dinajpur, State: West Bengal. I was referred about Book My Holidays (Bag It Today) by a friend of mine. My friend had suggested my name to become a member of Book My Holidays (Bag It Today). I received a call from them & they explained me about their membership & benefits. I was happy with the scheme & registered myself along with my wife being members with them by paying Rs. 7000/- ( Rupees Seven thousand) only for myself and Rs. 7000/- (Rupees Seven thousand) only for my wife namely Smt. Piyali Choudhury by my Credit Card vide transaction No. BDIPG/TR[protected]/INDIATODAY AND BDIPG/TR[protected]/INDIATODAY respectively on[protected] and they send our order ids and those are [protected] and [protected] respectively and also two booking Ids and those are[protected] and[protected] respectively. The scheme was : All booking request made has to be 30 - 45 days in advance (30 Days of Advance Notice when booking within India and 45 Days of Advance Notice when booking abroad. After receiving our payments they send us two Hotel Voucher Form, one for myself and other for my wife . I had send my Hotel voucher form bearing booking no.[protected] along with D.D. of Rs. 750/- ( Rupees Seven hundred fifty) only to them and the same was received by them in the middle of October. But after receiving the filled hotel voucher form they did not called me and after waiting some days I called them on Customer Services : [protected]. But they did not confirmed my holidays, in between I had spend more than 500/- ( Rupees Five hundred) only for my telephonic conversation with them. On 29th Feb,2012 they send a Hotel confirmation voucher which is given below: from: Bookmy Holiday [protected]@affordablesalespromotions.com to: [protected]@gmail.com date: Wed, Feb 29, 2012 at 4:05 AM subject: Re: Availability Mail_[protected]_Puri Dear Sir, Please find attached confirmation voucher. We wish you and your family a wonderful trip ahead. With Regards Book My holiday And the attachment or the hotel voucher is as below: 29 February 2012 Holiday Confirmation Letter, To Mr. /MS RAJU SAHA,India, We're happy to confirm that we've booked your holiday with us. We've printed the details below –Please take a few moments to check that they're all correct. Hotel Naren Palace C. T. Road, Puri, Orissa PIN - 752002 Phone-+91-[protected] / [protected]/ [protected] DATE ISSUED 29/02/12 Check-in 10/03/2012 12.00 HOURS Check-out 15/03/2012 10.00 HOURS Number of Nights 5 Unit Occupancy 2 Adults& 1 kid Room Basis EP Number of Rooms 1 Room Category Standard When you check into your resort, please show this confirmation and your Photo Identity Card to the staff there. They will be happy to confirm your unit and help you with anything else. Terms and conditions: 1. Late Check In: Please notify the resort in advance if you anticipate a late arrival. In case of late check in / arrivals, members are requested to inform the resort. Affordable/India Today would not be responsible in any ways for it. 2. Cancellation Policy: The Holiday booked by you cannot be cancelled or exchanged or postponed under any circumstances whatsoever. 3. Transferring a Holiday: This confirmation is nontransferable, non reschedule and non Cancel able. 4. Unit Assignments: The Resort reserves the right to assign a different unit of the same occupancy as the unit confirmed above. The resort will allot the room based on UNIT Type confirmed and not UNIT Number. The Unit number is indicated for inventory management purpose only. 5. Exchanges: Confirmed for the period shown as above. If you wish to arrive on another date, please notify the resort in writing. The resort may also be able to provide extra nights, for which appropriate rental fee may be charged. 6. Charges: Please note that local taxes may have to be paid. Some resorts require inventory deposits and/or charges for the use of electricity, water etc. 7. Photo Identity Card: Photo identity card is mandatory to be produced upon check-in, failing which the Guests will be charged hotel rack rates for days stayed at the resort. Customer Care number is[protected]. After receiving the voucher I had contacted with Hotel Manager on 6th March, 2012 about this confirmation, but he said that they had no such hotel confirmation and he also said to me that before me already 2 (Two) parties were went there but at the time of check-out they had paid the necessary room tariff which was claimed by the hotel property. He also said that Bag it today is a fraud company. After hearing the same I had emailed this matter to the Bag it today, but they did not respond me. On the very next day I had emailed them once again and warned them if the voucher appears fake, I will go to Consumer Court, but they did not respond once again. However all my necessary booking such as Train booking was already made. I reached the hotel Naren Palace on 10th March, 2012 and produce the voucher before them, but they did not accept it and told me “ You have to pay the room tariff as your voucher is not accepted by us and it is a fake voucher” . I had nothing to do, but I wanted to try a Phone call to their ( Bag it today ) customer care no which is state above, but after several tries they did not respond me. Then I paid the room tariff for 3 ( Three) nights also the cheating company namely Bag it today made 5 ( five) nights and the tariff was (1680/- X 3)+ applicable taxes and cancel my previous back train reservation and made a new one. Now I Sri Raju Saha, S/O : Radheshyam Saha of Netajee Pally, PO+PS: Islampur, Dist: Uttar Dinajpur, State : West Bengal, pin : 733202 may pray before that Hon’ble Court that How a fraud company business so long in India ? May We the Indian know why they cheating with the innocent Indians? Please kindly do arrange to credit all my money which were debited from my account. I want all my money with interest be credited into my bank account bearing no. [protected] i.e. Rs. 7000/ for my booking and 7000/ for my wife’s booking and Rs. 750/- for D.D. I would request you to please take strict action against them & see to it that they do not make other innocent citizens of India fall prey to their devious methods of cheating people with false information. I look forward for to your support in solving this issue. Thanks, Raju Saha +91 [protected] [protected]@gmail.com ----Original Message----- from: [protected]@bagittoday.com to: [protected]@gmail.com date: Sat, Sep 24, 2011 at 10:40 PM subject: INDIA TODAY -Luxry Holidays --- Limited Time Promotion !! mailed-by: bagittoday.com Dear Customer, Greetings of the day..................... As per our telephonic conversation, please see below the details of the membership offer: 1. This offer is valid for 4 members.(any age) 2. The Voucher will be valid for a period of 12 months. 3. All booking request made has to be 30 days in advance . 4. Voucher will entitle the customer for 7 Nights and 8 days of accommodation in our listed 3 - 5 star properties around the world. Offer Price: Rs. 7750 including all the taxes Mode of payment through Credit Card by IVR System.OR On-line by using your Credit card/Debit Card/Internet banking. Following are the Terms & Conditions :--- 1. This offer is open to all customers ( no age bar) 2. The Resorts/Hotels provided are fully furnished and equipped. 3. You will be responsible for any damage caused to the apartment during your stay and will be asked to pay the resort directly. 4.You must be holding any ID proof. 5.This offer includes all type of taxes. Hope you will like this and give us an opportunity to serve you. Warm Regards, [protected][protected] Soni([protected]) INDIA TODAY Sales & Promotions Team Receiving Payment details are as follows: Receiving Details of Myself : from: Bag It Today Concierge [protected]@bagittoday.com reply-to: Bag It Today Concierge <[protected]@bagittoday.com> to: [protected]@gmail.com date: Thu, Sep 22, 2011 at 11:41 PM subject: Order Information Bag It Today mailed-by: bagittoday.com Boutiques Invitations My Account Thank You for your order. Your Order ID is: [protected]. (Please note the order id. no. for future reference.) You have made a credit card payment for an amount of Rs 7000.0 Kindly give us 2-3 weeks for processing of your order. You will receive an email and a sms with your dispatch details soon. For any further assistance call us at[protected] or email us at [protected]@bagittoday.com quoting the above mentioned order id Receiving payment details of my wife ( Smt. Piyali Choudhury ) Boutiques Invitations My Account Thank You for your order. Your Order ID is: [protected]. (Please note the order id. no. for future reference.) You have made a credit card payment for an amount of Rs 7000.0 Kindly give us 2-3 weeks for processing of your order. You will receive an email and a sms with your dispatch details soon. For any further assistance call us at[protected] or email us at [protected]@bagittoday.com quoting the above mentioned order id Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Now, It is proved that the Company Cheated me as they refunded my Money which was debited from my account to purchase 7N8D holiday packages and the amount was Rs.14000/-. But they did not refund the amount of Rs. 750/- which was paid to Affordable Sales Promotion which was a part of claim their Holiday packages.
But Now, as I had faced many unwanted questions which was asked by Hotel Naren Palace about the fake voucher which was supplied by Bag It Today. They said that the voucher is fully fake and if I want to stay there, all the requirements be fulfilled by me. Then I paid their charge and stayed there for 3 Nights.
Now, I want to lodge a complain against this company (Bag it today) for harassment with me as well as my family. This is a cheating company and I want Rs. 2, 00, 000/- ( Rupees Two lack) only from their end as they had no right to cheat me as well as other innocent Indians.
Hope, The court will take this complain seriously and will take all the necessary action against this cheat company.
With regards
Raju Saha
Netajee Pally, Islampur
Uttar Dinajpur, West Bengal
India, 733202
Mob : [protected]
But Now, as I had faced many unwanted questions which was asked by Hotel Naren Palace about the fake voucher which was supplied by Bag It Today. They said that the voucher is fully fake and if I want to stay there, all the requirements be fulfilled by me. Then I paid their charge and stayed there for 3 Nights.
Now, I want to lodge a complain against this company (Bag it today) for harassment with me as well as my family. This is a cheating company and I want Rs. 2, 00, 000/- ( Rupees Two lack) only from their end as they had no right to cheat me as well as other innocent Indians.
Hope, The court will take this complain seriously and will take all the necessary action against this cheat company.
With regards
Raju Saha
Netajee Pally, Islampur
Uttar Dinajpur, West Bengal
India, 733202
Mob : [protected]
I would like to bring your kind notice that why I lodged such case.
1. As I was informed that Bag It Today ( A subsidiary company of India Today Group) offers 7N8D holiday packages only for Rs. 7000/- (Rupees Seven thousand) only + Rs. 750/- ( Rupees Seven hundred fifty) only as D.D in the 3-5 star hotels at several tourist places.
2. Therefore, I attracted by the offer and want to avail it for myself and the second one for my wife namely Piyali Choudhury.
3. I had paid all the money to them as per norms.
4. After received the payment they send two booklets including myself and my wife.
5. As per their rules and regulation I had sent the filled Hotel Voucher form alongwith D.D amount to Rs. 750/- before more than 60 days of our travel date.
6. They promised that they will contact us after receiving the filled hotel voucher form. But they did not it for a single time.
7. After send the filled Hotel voucher I contacted them more than 50 times. Sometime it was connected and sometimes they did not received my call. When It was connected someone from their end replied that " Please call after two weeks" and it was happened several times.
8. At last, they finalized my travel date and send me the hotel voucher which was discussed in my earlier complain.
9. After getting the voucher I contacted with the specific hotel namely " Hotel Naren Palace" in puri but they replied politely that they had no booking such a booking number which was provided by Bat It Today.
10. After hearing their response, I again tried to contacted with Bag It Today but they did not received my phone. After that I emailed them that if the voucher becomes as fake I will go to Consumer Court, but they did not get any reply.
11. On the specific date I alongwith my family reached at the Hotel Naren Palace and produced the voucher before them. But they said that the Voucher is completely fake and if I want to stay there, required money should be paid by me. I paid it and stayed there for 3 Nights.
12. After returned from that hotel, I complained against Bag It Today before Consumer Court and they returned my booking amount. But they did not returned my D.D. amounting to Rs. 750/-.
13. After returning such amount they called me several times as well as when I was in office ( I am a Government Employee under government of West Bengal) and they pressured me to back the booklets. They harassed me several times.
14. Now I would like to bring your kind notice that like me many many innocent public were cheated by them and I believe that few of them complained before Consumer Court and as a result all their money were forfeited by Bag It Today.
15. How they dare to cheat innocent Indians?
16. Therefore, I pray before that court that they should be punished and they have to pay the harassment cost which is asked from my end amounting to Rs. 2, 00, 000/- ( Rupees Two lac) only as they have no right to cheat innocent Indians in this way and this will be a lesson to them.
17. As it is now the jurisdiction of Hon'ble court. I never contacted with any Print Media or any TV news Channel. If you give me permission I want to published this fraudulent through Print Media as well as TV Media.
Hope the Court will take my complain and give us real justice which will be a great lesson to Bag It Today.
With regards
Raju Saha
Netajee Pally, Islampur
Uttar Dinajpur, West Bengal
India, 733202
Mob : [protected]
1. As I was informed that Bag It Today ( A subsidiary company of India Today Group) offers 7N8D holiday packages only for Rs. 7000/- (Rupees Seven thousand) only + Rs. 750/- ( Rupees Seven hundred fifty) only as D.D in the 3-5 star hotels at several tourist places.
2. Therefore, I attracted by the offer and want to avail it for myself and the second one for my wife namely Piyali Choudhury.
3. I had paid all the money to them as per norms.
4. After received the payment they send two booklets including myself and my wife.
5. As per their rules and regulation I had sent the filled Hotel Voucher form alongwith D.D amount to Rs. 750/- before more than 60 days of our travel date.
6. They promised that they will contact us after receiving the filled hotel voucher form. But they did not it for a single time.
7. After send the filled Hotel voucher I contacted them more than 50 times. Sometime it was connected and sometimes they did not received my call. When It was connected someone from their end replied that " Please call after two weeks" and it was happened several times.
8. At last, they finalized my travel date and send me the hotel voucher which was discussed in my earlier complain.
9. After getting the voucher I contacted with the specific hotel namely " Hotel Naren Palace" in puri but they replied politely that they had no booking such a booking number which was provided by Bat It Today.
10. After hearing their response, I again tried to contacted with Bag It Today but they did not received my phone. After that I emailed them that if the voucher becomes as fake I will go to Consumer Court, but they did not get any reply.
11. On the specific date I alongwith my family reached at the Hotel Naren Palace and produced the voucher before them. But they said that the Voucher is completely fake and if I want to stay there, required money should be paid by me. I paid it and stayed there for 3 Nights.
12. After returned from that hotel, I complained against Bag It Today before Consumer Court and they returned my booking amount. But they did not returned my D.D. amounting to Rs. 750/-.
13. After returning such amount they called me several times as well as when I was in office ( I am a Government Employee under government of West Bengal) and they pressured me to back the booklets. They harassed me several times.
14. Now I would like to bring your kind notice that like me many many innocent public were cheated by them and I believe that few of them complained before Consumer Court and as a result all their money were forfeited by Bag It Today.
15. How they dare to cheat innocent Indians?
16. Therefore, I pray before that court that they should be punished and they have to pay the harassment cost which is asked from my end amounting to Rs. 2, 00, 000/- ( Rupees Two lac) only as they have no right to cheat innocent Indians in this way and this will be a lesson to them.
17. As it is now the jurisdiction of Hon'ble court. I never contacted with any Print Media or any TV news Channel. If you give me permission I want to published this fraudulent through Print Media as well as TV Media.
Hope the Court will take my complain and give us real justice which will be a great lesson to Bag It Today.
With regards
Raju Saha
Netajee Pally, Islampur
Uttar Dinajpur, West Bengal
India, 733202
Mob : [protected]
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With regards
Raju Saha
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