[Resolved]  Bag It Today Concierge — Wrong Product Delivered- Inferior quality

Address:

West Delhi, Delhi

From: Dhingra, Dinesh
Sent: Wednesday, April 06, 2011 1:52 PM
To: '[protected]@bagittoday.com'
Cc: '[protected]@bagittoday.com'; '[protected]@bagittoday.com'
Subject: FW: Order Information Bag It Today Order ID is: [protected]

Please refer to below trailing mail and provide resolutions ASAP.

Also provide me the ID of your manager or grievances redress cell. I have made two complaints on call center/emails and there is no response from anybody.

Regards,
Dinesh Dhingra
From: Dinesh [mailto:dhingra.[protected]@hotmail.com]
Sent: Tuesday, April 05, 2011 6:00 PM
To: '[protected]@bagittoday.com'
Subject: RE: Order Information Bag It Today Order ID is: [protected]
Importance: High

Hi,

I have received the packet for above order which I have made by seeing the product in below picture.

The material which I have order what I have received are totally different.

I request you to pick that material back or provide me below mentioned branded material from silverleaf, else return my money ASAP

It is totally an misleading advertisement and fraud, which we don’t expect from a renowned company like India today.

What I suppose to received

{ Image removed}


What I have received

{ Image removed}


Rgds,
Dinesh Dhingra
[protected]

From: DINESH DHINGRA [mailto:dhingra.[protected]@gmail.com]
Sent: Tuesday, April 05, 2011 5:33 PM
To: dhingra.[protected]@hotmail.com
Subject: Fwd: Order Information Bag It Today Order ID is: [protected]


[protected] Forwarded message[protected]
From: DINESH DHINGRA <dhingra.[protected]@gmail.com>
Date: Mon, Apr 4, 2011 at 6:01 PM
Subject: Re: Order Information Bag It Today Order ID is: [protected]
To: Bag It Today Concierge <[protected]@bagittoday.com>
Hi,

I have received the packet today for below mentioned item,

But i am really sorry to say that the quality of product and the packaging for the product was not worthy.

its not the way to dispatch the goods, it doesn't look that i have paid 400 Rs. for material worth of 3000.00 as stated in the offer.

i will not do any shopping in future with bag it today.

With best regards,
Dinesh Dhingra
On Sat, Mar 26, 2011 at 1:16 PM, Bag It Today Concierge <[protected]@bagittoday.com> wrote:



Boutiques
Invitations
My Account





Thank You for your order.
Your Order ID is: [protected]. (Please note the order id. no. for future reference.)

You have made a credit card payment for an amount of Rs 399.0

Kindly give us 2-3 weeks for processing of your order. You will receive an email and a sms with your dispatch details soon.

For any further assistance call us at[protected] or email us at [protected]@bagittoday.com quoting the above mentioned order id



*Conditions Apply.Actual product may differ from images shown.Offer valid till stocks last.




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Dinesh Dhingra
[protected]



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Dinesh Dhingra
[protected]