Bag It Today — Fraud and all wrongly committed

Dear,

i have mailed to BAG IT TODAY this company is really a fraud

As per ur mail my contact number is [protected] , [protected]
contacting your customer care its really very big deal becoz no body
picup the call since i booked 2 ids no proper response from any o[censored]r
customer care . you wont believe i never being to any company messed
like this and fraud . i did all the transactions on the basis of your
company goodwill.
never expected this thing 1stly before selling every one was so polite
ans sweet with one call they always picked my calls but now no one
cares wat you all have offered us shown something else offered
something and i experienced the worst worst hotel no commitments for
the gift fulfilled mr . Aryan one o[censored]r Sales representative he
assured me that mr Shikhar u need not to worry i have taken ur case
and from his end he is going to get me the apple i phone as well 7
days stay with 4 person in 4 to 5 star hotels . every thing was
wrongly committed to me . we both fall sick there due to bad condition
for the room at Manali no hot water supply was there at bathroom .bad
food , we visted hotel's kitchen it was so dirty u feel like vomit
rats where p[laying at kitchen even though to our room whole night we
both even cant sleep.everyday till we were there we called customer
care they talk and keep the phone then when we call they disconnect my
calls. your company has spoiled my image in front of my wife as well
as her health is still not well if anything happen im not going to spare
anyone. since we came back from Manali im running to hospital only
don't worry let my wife get OK.being a human how you people can do
this to innocent people just for the sake of small money .

Kindly help me get me my amount and matter resolved

Regards

Shikhar