[Resolved]  Bag It Today — fraud with consumers

Address:

Rajasthan

Sir,

I JITENDRA PANWAR, I received a call from bag it today Mr. abhishek kumar on[protected]. he told me "sir I am abhishek kumar from bag it today congratulation you are selected luck gift voucher dell laptop R15 -3GB RAM, i5,500 GB sata harddisk of independence day celebration by our company (bag it today) and you are selected as per last shopping list from our site your address is etc.and this is sure gift voucher for you, when will be purchased a holiday package of worth Rs-5998/-. It is good offer and reputed site and I have been shopping also this site so I was agreed to this deal. he also told me your gift voucher dispatch after your holiday package verification done. he also told me, during verification call discussion you do not tell about this offer because this offer is only selected members and online deal only limit time. our verification section does not know about this offer. I am employee of bag it today and this is my personal mobile number-[protected]". I was call this number. It was true so I purchased this holiday package and my product ID-[protected] after this deal two phone calls coming on my mobile phone ([protected]) from bag it today they told me congratulation your are won a gift voucher Dell laptop (R15, 3 GB RAM, i5 processor, 500 GB sata harddisk) and your gift voucher got you shortly. On 15/08/12 a verification call coming on my mobile from bag it today he told me you are booked a holiday package from bag it today and he said me about terms and conditions of this package. During this call I said my gift voucher than he told me that do not any gift voucher with this deal so I refused this holiday voucher.
After 3-4 days Mr. abhishek again call me and he told me "please sir verify your holiday package. Your gift voucher is conformed and told me verification section is not know about this offer." he talked to me his senior executive person. He told me "sir you are selected our free gift voucher dell laptop (R15, i5 processor, 3 GB RAM, 500 sata harddisk)". He assured me my gift voucher. after 10 to 15 minutes came another call of verification by bag it today on my mobile phone at this time I conferred my verification call and call to Mr. abhishek kumar, I have verified my holiday package and Mr.abhishek told me sir your gift voucher(dell laptop R15) will dispatch on 20/08/12.

I was call customer care for my order status on 20/08/12. He told me that do not any gift voucher with this deal so I registered my complaint (complaint no.-886855). After six days, there was no response against my complaint (26/08/12) than I was again calling Mr. abhishek. He told me your gift voucher is ready for dispatch and he did transfer to my call dispatch section, Mr.yogesh. he told me that when your’s package detail will be received by our dispatch section then gift voucher will be dispatched by me and telling you, your dispatch no. on telephone (app. this process time 10 days -08/09/12) but gift voucher is not received me till date (09/09/12). I was call that Mr. abhishek he said that, sir please gave me two days I cannot go my office last two days due to suffring. After 3 days I call again to him that he told me sir I am going personally dispatch section and shout out problem. I call again him on 14/09/2012 than he talk me mr.ankur from dispatch section. He told me some our dispatch problem but we will be dispatched your gift on 15/09/12 and got your gift on 20/09/12. but till date(21/09/12) I could not found my gift so I again call mr.abhishek but call received by miss neha sharma from dispatch section she said me sir your gift voucher is ready and you got your gift voucher on 24/09/12 surely. I am waiting my gift but it is not found me. I call again Mr. abhishek he told me sorry sir your gift is not found yet (24/09/12) so he transferred my call dispatch manager Mr. Amit kumar. He told me your gift is dispatched on 18/09/12 and you will got your gift on 04/10/12 surely. result is same my gift package not found me then I am trying to call Mr. abhishek (mobile-[protected]) but he does not pick-up my call please give me my money back of this holiday package.
I searched on internet. many similar cases are registered against bag it today .following complaints are:-
S.NO. SUBMITTED BY COMPLAINT NO.
1. SANJIV KUMAR 100047
2. NIKHIL KUMAR 100006
3. JITENDRA VERMA 99715
4. GOURAV VERMA 99687
5. AMRUT JAGANNATH RANJANE 99660
6. VIVEK ARYA 99543
7. HEMANT LAXMAN DHOKANE 98919
8. HIMANSHU KUNDAL 98854
9. SUJIT KUMAR 98850
10. RAJESH KUMAWAT 98142
11. PRAKASH BORIKAR 97802
etc. on www.gerhakseva.com/topic/bagittoday.
please look my matter and ban this bag it today site because I also registered my complain three time (886855 on 20/08/12, 935047 on 24/09/12, 955735 on 09/10/12) on bag it today site but it cannot shout out my problem and it never got not any satisfactory answer me. I think that it (bag it today) is involved with agents and it does fraud with consumers.
Thanks
Jitendra Panwar
Jaipur-19
Mob. [protected]