Bag It Today - India Today Group — Selling Outdated BlackBerry Cells | |
How about buying a Blackberry phone worth Rs 13K for Rs 6K only? Quite a mouth-watering proposition right?? Well, I had my doubts that the offer is too good to be true, but when a company like India Today was giving me this offer, I blindly went ahead with the offer, only to find out, that indeed, the offer was far from being TRUE. To share my grievances in a nut-shell, I ordered for a BLACKBERRY 8830 from BagItToday.com, a shopping portal run by none other than India Today Group on the 4th of March (order no TRNPL/DLI/10-11/342555). When the phone finally came in my hands on the 16th of March, to my UTTER DISBELIEF, I was handed over a phone which didnt have a camera or any ear-phones and a Phone which was totally outdated in nature (this model was released in 2007, which I realised only later)! I called up the company's service centre and they have asked me to courier the phone back and have promised to reimburse the money in 21days. But this is just a oral committment and they havent been acknowledging the same through a mail, despite me writing to them multiple times until now. Also, only Blue Dart has agreed to ship a mobile phone for which, they are charging as much as Rs 2200, this is something the Online portal is not ready to bear. Which means, I have to bear shipping charges, which are almost 40% of the cost of the phone! (I'd paid Rs 300 while ordering the phone). With the Blackberry-rage around, this company is really going all-out to mislead people in buying an out-dated piece (who's value in today's time would not be more than a couple of grands). I have other business commitments too and I am sick and tired of writing mails and making calls to these lousy people. I not only seek justice, but I also want thousands of naive online customers like me to NOT BE CHEATED by yet another online-scam. Thanks & Regards, Dhiren Shah M: [protected] Was this information helpful? | |
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Comments
THanks for Informing us of the same, i was about to buy it when i saw ur review. Thanks Once Again for saving the Harrasment..!!
Reply
Your Welcome :-) Incase you come across some other websites too, which can help me in consumer redressal, do let me know. Warm Regards, Dhiren
Looks like India Today's Aaj Tak should consider doing a segment on this. I m wondering if they'll keep looping it as they do it when its bout Kareena and Saif.. May be they should start asking for funds directly instead of duping customers into such gimmick.
A STRICT NO to buy anything from BAG IT TODAY!!!
A STRICT NO to buy anything from BAG IT TODAY!!!
Dude, I would clearly like to disagree with your point here. They clearly mentioned that they are giving away a blackberry 8830. If you had made an ounce of effort to check out the review for it before hand, you would have known its a business phone and therefore no camera. And also they do not disagree with the fact that its a 2007 model. Do your homework before you step out to complain!
Abhay, I have clearly mentioned in my message that the ad was MISLEADING.. by saying that its a phone is worth Rs 13K, they are suggesting that its a phone that has the features that a 13K phone offers. And who says business phone doesnt come with cameras??? My brother recently bought a Blackberry Curve for Rs 12K, which has a very good camera and is superb in terms of functionality. This phone comes no where near it.. its a bloody piece of junk and I feel duped.
Ofcourse I will check 10 times, next time I make an online purchase.. but its important for me to raise the voice coz I can lay a bet, 99 out of 100 customers are bound to feel cheated after buying this phone. And that doesnt mean that those 99% customers deserved to be fooled as they didnt check. There has been a breach of trust.
Ofcourse I will check 10 times, next time I make an online purchase.. but its important for me to raise the voice coz I can lay a bet, 99 out of 100 customers are bound to feel cheated after buying this phone. And that doesnt mean that those 99% customers deserved to be fooled as they didnt check. There has been a breach of trust.
Bag It Today - India Today Group — Misguide, fake offers
I had placed an order on 9th April 2011 for a Blackberry Storm 9530 (mobile phone). I received a confirmation call the next morning, promising me that I will receive the product within 2-3 weeks. When I started following up with the BAG IT TODAY telecaller executives, every time I was told with a new story. They finally confirmed the product to be out of stock, also every time I call they say that their senior is out and not in office. I have a bad experience from these cheats! I believed their ad in the paper for BB handset 8830, and ordered against credit card payment. They send me a phone in an unsealed box, no papers, and I realized that it was a used, second-hand set! It even had the earlier numbers and sms' in it! Then the same story - I send it back, at my cost, and they didn't accept it!
It came back, and they promised a pick-up. Then called to tell me, they can't! I am still waiting for a solution.
Mails to higher authorities, Ms.Sangha and Mr.Chawla have bounced back!
Utter crooks, lying in their ads, to cheat honest customers. Spread the word - to avoid at all costs!
It came back, and they promised a pick-up. Then called to tell me, they can't! I am still waiting for a solution.
Mails to higher authorities, Ms.Sangha and Mr.Chawla have bounced back!
Utter crooks, lying in their ads, to cheat honest customers. Spread the word - to avoid at all costs!
Dear Anirban,
I was in the same boat as you but I didnt courier back the phone and instead, kept mailing the higher authorities, media portals, consumer forums, etc. Coz Blue Dart was the only courier ready to ship the phone and that too for Rs 2200. Eventually, des guys buckled under pressure and got the phone shipped from my place to their Delhi office, thru Blue Dart but via their own account. And also credit me the whole amount.
U can contact Sachit Mehta from Akosha (www.akosha.com) on [protected]. They will send a legal notice on your behalf and try and get you your money back asap.
Goodluck.
Dhiren
I was in the same boat as you but I didnt courier back the phone and instead, kept mailing the higher authorities, media portals, consumer forums, etc. Coz Blue Dart was the only courier ready to ship the phone and that too for Rs 2200. Eventually, des guys buckled under pressure and got the phone shipped from my place to their Delhi office, thru Blue Dart but via their own account. And also credit me the whole amount.
U can contact Sachit Mehta from Akosha (www.akosha.com) on [protected]. They will send a legal notice on your behalf and try and get you your money back asap.
Goodluck.
Dhiren
Bag It Today - India Today Group — Refund
Bag It Today is the most fraud online shopping portal. On ordering a product, firstly they will not make timely delivery. After delivery, if the product is not working well, they will get the reverse pickup and not refund the money.Customer care executives like Mr.Gautam have not manners and he believes in disconnecting the call rather than solving the complaint.
Despite of my several reminders and requests, Bag It Today has not yet refunded my money.
Please find below all my order details:
Booking id[protected]
Reference number: 6161.
Bag It Today are all a cheaters, I have ordered BB 8830 and the packet I got, didn't had any headset, this is the first time I saw a mobile without headphones. The battery within the mobile is a GREEN COLOR local battery, a big JOKE on blackberry... Are you making fun of customers, making them fool...Trackball stopped working after 1 month, now after talking to customer care they are again making all fun of me, said within 12 days they will replace it, I talked three times within 11 days and every time I was given the same answer, that a person will come to your address and replace it, today is 12th day and they are now saying that it will again take 21 days...
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