[Resolved]  Bag It Today (India Today Group) — PAYMENT DONE ONLINE DELIVERY NOT RECEIVED

Address:West Bengal

I hv orderd a a mobile handset on 31st of Dec 2011 on BAG IT TODAY ( INDIA TODAY GROUP) website and made the payment through my credit card with the order id TRNPL/DLI/[protected]/465989. I got a confirmation mail from their side
that I will receive the parcel with in next 4-5 days. But still as of 27.02.2012 I hv nt got my parcel despite my repeated calls mails to them they are not showing any interest in my case and just assuring me of getting my parcel soon. Pls help.

Hope thv a favorable response from ur side.

Here is a copy of that mail I am attaching.

Dear ABUL BASHAR

This is an email to make you aware of the dispatch of your order made with Bag It Today.

Your order no TRNPL/DLI/[protected]/465989 for Rs. 1098 has been dispatched on
04-jan-12 by QUANT NCOD

Kindly expect the delivery in 2-3 Days.Thank You once again for ordering with Bag It Today.

For any further assistance please reply to this email or

call us at[protected] a.m. to 6 p.m.) or

SMS BIT to 52424.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Mr. Bashar,

We have come across your online complaint registered on https://www.consumercomplaints.in

Please accept our sincere apologies for the inconvenience caused to you.

We would like to inform you that your order has been fully re-processed from our end and re-dispatched against the below mentioned details:-

• Consignment Number –[protected]
• Tracking id - 1352704
• Booking id- [protected]
• Transporters Name – Blue Dart Courier
• Dispatch Date – 02-Mar-2012

You should be receiving your order within next 7-8 working days, however, if you do not receive your order within the above time frame, do get back to us.

We hope that the complaint stands resolved here.


Further, we would also like to inform you that, we will update you the status through your e-mail id.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Sachin
Online Support (Bag it today)

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