[Resolved]  BagItToday — [protected]-I mobile andi# black+silver

Address:Bilaspur, Himachal Pradesh

Dear Sirs,
"Jai Hind"
With due respect it is informed to you that vide order No. [protected] dt.[protected]:16:17.0 I have placed a order for I ball Mobile ANDi # Black + Silver online which payment was confirmed. Online payment was made for through debit card i.e. Rs.4949.00+250 credit redeemed=5199/-.

I have not received the ordered product as yet. On my personal enquiry made on telephone it has come to my notice that the consignment was handedover by the Bagittoday to ffc at Gurgaon. Further Gurgaon sent it to Raipur on 03/06/12 & one 04/06/12 they sent it to Bilaspur of Chhatisgarh. Till 15/06/12 it was being shown lying with ffc at Bilaspur of Chhatisgarh as "pending-misroute" and therefore "pending misroute" has been removed and being shown despatched from hub on 04/06/2012, whereas I belongs to Bilaspur of Himachal Pradesh. My address in the account registered with Bagittoday is very much clear. I have incurred huge amount on telephonic conversation with the BagitToday as well as firsflight courier but they have failed badly to deliver my consignment.

It is therefore requested to kindly give me relief as per provisions of law as this is case of cheating the consumer and misusing his money and power and doing mental harassment.
Thanks,
PREM SAGAR
SUPERINTENDENT GRADE-II
R/O FORST COLONY Q.NO.29, TYPE-II
CHANGER SECTOR BILASPUR,
HIMACHAL PRADESH, PIN 174001
Mob.No.[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Sagar,

We have come across your online complaint registered on https://www.consumercomplaints.in.

Please accept our sincere apologies for the inconvenience caused to you.

We would like to inform you that your order has been fully processed from our end and re-dispatched against the below mentioned details:-

• Consignment Number – O20273636
• Tracking id - 1563068
• Booking id- [protected]
• Transporters Name – First Flight Courier
• Dispatch Date – 13th August’2012

You should be receiving your order within next 4-5 working days, however, if you do not receive your order within the above time frame, do get back to us.

We hope that the complaint stands resolved here.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Sachin
Online Support (Bag it today)
The charger received with the mobile is defective and do not charge the mobile. A complaint through e-mail has also been sent.
Prem Sagar

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