[Resolved]  BagItToday — Bluffing customers by selling poor quality products without warranty

Address:

Kurnool, Andhra Pradesh

Dear Sir,

I (Srinivasa Kumar) have ordered 30+30 cents Diamonds(3+3) of two orders worth Rs. 29,000.00 from Bag IT Today vide booking ID No. [protected] and [protected]. I am having receipts of those Diamonds and as promised by Bag IT Today that a certificate in regard of originality of Diamond would also be provided but regret to say no certificate received from Bag IT Today instead they had given only cd having information about the product. I had gone to various reputed Jewelers in my area like Klayan,Malabar gold Jewelers etc.. to check the quality of Diamionds whether they are original or not. All 35Jewelers told that this is very poor quality Diamonds and its cost maximum up to Rs.3500.00 total of 6 diamonds. The Diamond is from Myra/ Anaira Jewels India Pvt. Ltd.. I had complained no. of times on complaint forum of Bag IT Today but no positive reply received.

actually i had purchased with the return policy condition given by the executives named PRASHANTH and SANDEEP in sales department.Now they are not even responding to my calls and after some days they are telling those guys resigned to the job and i has to contact customer care.

I had contacted customer care regarding this and they are telling that return and refund policy is not there in thier company.They are telling rudely that there is no link between customer care and sales department.I dont know what i have to do.Please take some serious action on them and make them,in future they will not blame or bluff the customers and no customer will fall in their words.

My Email ID's are : sreenivasula.[protected]@gmail.com and [protected]@gmail.com. Please verify and take a serious action on them reply me as possible.

Thanks a ton in advance,
Regards,
Srinivasa Kumar.

Regards
K.Narasimha Prasad