[Resolved]  BagItToday — Cheating By Bagittoday

Address:

Andhra Pradesh

Initially I've got a call from mr.Rahul (sales dept. Mob. [protected]) saying if I buy a holiday package, as a lucky customer I can have a dell laptop.

Then I have booked 1 package by giving the credit card details. He told this is an reputed company named as india today, there is no problem for the credit card. Order no.[protected].
After that one other package have booked by the executive without my knowledge. That second order no. [protected].

When I realize that the second order booked without my knowledge, I have called mr.Rahul & asked about the cheating. Then he told I have done by mistake, he can refund the amount.

Further mr. Maneesh, regional manager sales(he said) & having mob.No.[protected], said he can dispatch laptop if I accepted 1 package in verification call. After long discussion I have accepted 1 package, refused second package.

On 06/12/12 mr.Kapil (refund dept.) Called refund can not be processed due to other reasons. Then immediately have booked a complaint, no.1026870.

Please get me out of it and iam in the assumption that I have been cheated by a reputed company or its employees. Most importantly I have not dealt with one single person, there are so many persons are called saying they are the head of the departments in india today group. Then only I trusted and committed to the purchase.
Previously also I have ordered items & got promptly. But this time I was really cheated.

Please look into the issue
Expecting your best services