Rediff.com India Customer Care
Rediff.com India Ltd.
Customer satisfaction rating: 1%
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1646
COMPLAINTS

Rediff.com India Customer Care

Rediff.com India Ltd.

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Address
1st Floor, Mahalaxmi Engineering Estate, L. J. 1st Cross Road, Mahim (W)
Mumbai
Mumbai City District
Maharashtra
India - 400016

Customer Care Phone Numbers and Contacts

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Toll-free:
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122


Fax:
Fax:
+91 22 2445 5346

Customer satisfaction rating
1%
Complaints
1646
Pending
2
Resolved
22
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
Sat09:00 am - 06:00 pm
SunClosed

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Rediff.com India Customer Care related pictures (375)

Rediff.com India Complaints & Reviews

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Rediff.com India — 14196820

 Tanuja Naik on Apr 24, 2017
Hi.

I have requested for refund as i received useless and non working product.

Weather pickup done by this year? Its almost 1 month. No responce to my mails.

How are guys so irresponsible? I will suggest no one buy anything from rediff.

I need my refund by this week. Else i will update bad comments in social networking about my experience....
Complaint comments  Read comments Complaint category Electronics & Appliances

Rediff.com India — Wrong product delivered and bad service.

 aryanjain101@gmail.com on Apr 21, 2017
I have ordered a bedsheet from rediff shopping and paid the complete amount online and when I received the product it was completely different from the product I ordered so I called there customer service center number which was mentioned on there website but even that was incorrect number so I sent a mail regarding this later I got a reply from them saying that please send the photo of the product delivered so I sent photographs of the product after that there was no reply from them even after sending so many mails they dint reply after 4 to 5 days I got a reply that they have sent the correct...
Complaint comments  Read comments Complaint category Online Shopping

Rediff.com India — Order Number 14284480

 Ashish.gulati on Apr 20, 2017
Hi,

I placed on the order on 7th April -2017 and haven't received it till date. I am continuously contacting the customer care department and they are saying it will take 24-48 hrs and they don't have a system by which they can cancel the order until the order is not deliver. Please read the mail below that the same email is send by the same person with the same assurance on different dates

Mr. Alok,

Please check your email send on 17th are your reply was the same. What is going on. Why are you lying.

Ashish


Dear...
Complaint comments  Read comments Complaint category Hosting & Web Design

Rediff.com India — Product not work

 mahi k on Apr 15, 2017
Dear sir,
I am Mahavir Khude from baramati. I purchased Mi Power bank 10400 mAh Xiaomi Battery.But this device not working properly. The details of product is given below

Order No:- 14265338
Tn.Id.:- 25496418
Product Details:- 19481541: Mi Power Bank 10400 mAh Xiaomi Battery Pack With 3 times Phone Backup

So please give my money back which is spent on this product. It is my request please transfer cash as soon as possible....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Rediff.com India — Body shaper belt

 Matin Sherkar on Apr 14, 2017
Last week i purchase a body shaper belt from rediff online shopping..it's cost is Rs.234 including cash on delivery. But it's quality is not good. It's elastic get tampered in One day...This Product is having third class quality...And i think my money & time gone to waste...So pls if you possible pls send a good quality belt...as your brand name like.rediff....
Complaint comments  Read comments Complaint category Health & Beauty

Rediff.com India — Gv issue resolution

 Nireeksha on Apr 13, 2017
What did i made wrong to opt you...

First of all i did not get the correct product as i ordered, sub subsequently, delivery boy collected the item without proper verification and hence i lost my valuable item as it was wrongly packed up in return parcel.

Then one of your representative offered me a gift voucher.

When i tried to use it, it was well applied and during paying the remaining difference, the payment was unsuccessful due to technical

Time out error. Subsequently the gv become invalid or expired.

Further, i wrote...
Complaint comments  Read comments [2]Complaint category Online Shopping

Rediff.com India — Fraudster hacked mobile get access to my debit card and bank balance is used

 Jashmine on Apr 13, 2017
Dear Sir,

With reference to the captioned subject. I find that attackers stole information from rediff.com even though it is a secured server with HTTPS .The proof is attached for your reference. Moreover my card number has been hacked and my bank balance has been utilized by the fraudster. I request you to take appropriate action on the same to protect the private details of your customers. Thank you.

Regards
Jashmine.P...
Complaint comments  Read comments Complaint category Security Services

Rediff.com India — Pass word recovery

 Amitava Ray on Apr 1, 2017
My mail id is - amitava1ray@rediffmail.com. I forgot my pass word & answer of security question. My Name is - Amitava Ray, Registered phone number is - 9647889940, Date of birth is - 16.07.1971, Birth place is - Bongaon. I had changed the pass word 3-4 days back. Please arrange to send my password to my alternate mail id - amitava2ray@gmail.com & registered mobile number....
Complaint comments  Read comments [1]Complaint category Other

Rediff Shopping — Money did not refund

 Devendra Bawra on Mar 31, 2017
Dear Sir I purchased chrome plated beeding for Manza window by Order No.: 14077753 amounting Rs 1598+ rs 88 shiping charge, but that was very poor quality, refunded two months back did not get money back till date, I advised to every one please dot bye from rediff shopping mee to going in consumer court material picked month back .I have recived confirmation mail too.but not money back

This is to inform you that the amount for your order ( # 14077753) has been refunded.
Order Details
Order No.: 14077753
Payment Mode: Cash On Delivery
TRACK ORDER
Delivery...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Rediff.com India — Password forgotten please help

 Spen Rodrigues on Mar 26, 2017
Sir,

my name is spencer rodrigues i had a email spensder@rediffmail.com .i know a couple of paswords which i was using before one was gailad 2nd was cocacola than one day i set a new one and i just cant recolect it
and the mobile number i dont use anymore i have a music software that i use which is registered in thid id and since i cant open my email i cant get to do anything now its been two years thi email i cant acces but if u can help me it will be great i can give you watever details else u might need to verify cont tact me on spencer.rodrigues2mail.com
Complaint comments  Read comments Complaint category Internet Services

Rediff.com India — Fraud job is doing by raju pandit in safdarjung hospital

 pritam0123 on Mar 25, 2017
All letter orignal with stamp i have
My name is pritam singh. Do you know any raju pandit safdarjung hospital.

Ir kuchh logo ko yeh job provide karke paise le rha hai yeh aap pta lagao
Fraud kam to nhi kar rha hai.

Agar sahi hai to koi bat nhi hai agar galat hai fraoud to phone karke pta
Lagao.

Mere pass sari information hai raju pandit ki.

Uska no.+91-95573394072, +91-9634339395, 9643653912, 9958298373, 95573394072

Yeh sab usi ka no. Hai...
Complaint comments  Read comments [1]Complaint category Health & Beauty

Rediff.com India — Samsung hm1000 headset

 Satish Kaimal on Mar 22, 2017
I had ordered a bluetooth headset. It has been delivered and I found it defective. When complaint submitted by email they have reiterated that the item ordered by me is delivered. The supplier name is :

Deepa Uppal
Ground Floor, Shop No.18, Central Market,
DDA Flats, Kalkaji,
New Delhi - 110019

I have asked for a refund and the same is not forthcoming. Also the product supplied is duplicate. Please help me to get the refund. The amount is Rs.444 + Shipping Rs.49 = Rs.493....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Rediff.com India — Pathetic service

 sabhajit chauhan on Mar 15, 2017
My order no is 14147560 and complaint no is 107660365314 the product they deliver is of very poor quality and when i told them to return it they are telling they will not return it and their customer executive Abhishek is very rude Dnt know how to talk to customer

Please solve my issue soon or else I have to escalate this matter to consumer Court

Sabhajit chauhan
9167677767...
Complaint comments  Read comments [1]Complaint category Online Shopping

Rediff.com India — Product delivered in difference size (Ticket#100896245737) order id 14159553

 sreekumar sengupta on Mar 15, 2017
I have complained more than 10 to 12 days against product supplied by you. I have received the product in difference size, but till today not replace the product. My product order was "xl" size but product received "m" size. The cont no of supplier is 9867063003
Kindly arrange to replace the product as per the order immediately.
Thanking you
Sreekumar sengupta
9732014749...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Rediff.com India — Unable to access my rediffmail account on mobile

 sanjay_surve80 on Mar 13, 2017
I am unable to do login to my rediffmail account from mobile and Tab, but if I try with web browsers like IE or crome it is possible.
please guide to fix this issue
my mobile number is 9325273849
my email id: sanjay_surve80@rediffmail.com
alternate email ID : sansurve@gmail.com

recently I have changed my password and there after I was able to do login to my rediff account on web browser...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Rediffmail.com — My email id has been operated from mobile system by the other person without my knowledge

 khalidali khan on Mar 12, 2017
Dear sir,
My email id is pspace@rediffmail.com. once time, it was opened in a mobile set from some other and it was not log outed by mistake.Now, my email id is continuously accessed by him.i have also changed my password several times.morever it is not effected.please help me...
Complaint comments  Read comments Complaint category Schools

Rediff.com India — Air Compressor - Not Working

 Sanjay S. Patel on Mar 9, 2017
Order No.14184017, Transaction Number -25426151 dt 7-3-17

Through above I have recd the parcel on dt 9-3-17 and paid COD amount Rs.463/- . On opening the parcel I have found Air Compressor which recd. is not filling Air & Meter of it also not moving.

So requested kindly to replace or cancel the order and refund the cash....
Complaint comments  Read comments Complaint category Other

Rediff.com India — Product isn't dispatched since month and are not refunding my money back.

 Parth12345 on Mar 6, 2017
I had to complain here because despite of complaining in their website for more than many, they aren't resolving my problem.
I ordered automatic electric wax heater on 13 Feb 2017 and it's been showing me "Ready to dipatch" status since the day i've ordered. After a week i asked them about my order asking where it is cause it still wasn't dispatched. They even told me that it takes 2 days to dispatch but seller hasn't still dispatch, than they said they'll dispatch the order within next two days. Even after many days my ordered product still wasn't shipped. I decided to cancel the order because...
Complaint comments  Read comments [1]Complaint category Online Shopping

Rediff.com India — Product ordered is not delivered for more than 20 days

 senthilvel.r on Mar 6, 2017
I have ordered a product through rediff Shopping and it has not been delivered yet. When i sent email there were no reply form them.
When i contacted the seller the seller number is out of service. I have sent several emails to rediff but no response.
Order Details:
Date: 17 Feb 2017
Order ID: 14142113
Order Status: Approved
Product: E-Kart Foot Air Pump Heavy Compressor 8cm Cylinder Bike Car Cycles & all other vehicles
Order Amount: Rs. 328
Delivery Status: Ready to dispatch.
Vendor: Niara
Vendor Contact No:
7303531857
Complaint comments  Read comments Complaint category Online Shopping

Rediff.com India — [Ticket#109195162867] RE: Vendor problem faced

 Azhar Kazi on Mar 6, 2017
Rediff:

Dear Azar,

Greetings from rediff.com

Apology for the inconvenience cause

With respect to your mail we would request you that kindly elaborate on the exact problem you are facing so that we can give you the optimum resolution.

We request you to explain the issue more clearly, so that we can investigate the same and provide you with an optimum resolution.

Warm Regards,
Abhishek
Customer Support
Rediff shopping

P.S : Please do not change the subject line for the future...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

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