[Resolved]  BagItToday — defective mobile set delivered

Address:

New Delhi, Delhi

I purchased a Micromax Canvas2 mobile online via BagitToday - India Today Website on 13/03/2013.
It was delivered to me on 16/03/2013 to my office address. On 16th March being a saturday so courier guy delivered to my office mailbox.
I received it on Monday 18/03/2013. As i switched on the mobile it started weiredly and working automatically.
So i complaint to bagittoday very next day. So they asked me to take it to the nearest Micromax service center.
I took it there and they provided me a DOA - Dead on Arrival letter. which means phone needs to be replaced.
so i send that letter to Bagittoday on Monday 25th March 2013.
They did not called me for another 10 days and after 10 days they called me and me to send the mobile box also to them via courier.
I denied them and asked them to send the new mobile and take this one at the same time as the DOA letter was already provided to them.
They did not replied for another 4-5 days.
Then on 06/04/2013 they called me and said they have arranged a reversal pickup so a person will come and deliver a new phone
and will take away the defective set.
Then again after 2 days some body called me and said they will only pickup the defective set and will check at their ware house and
then it will be repalced. Since then today is 16/04/2013 nobody has called me. So i want my money back and also a claim for making me wait so long.