Micromax Informatics Customer Care
Micromax Informatics Ltd.
Customer satisfaction rating: 12%
Submit a Complaint
9270
COMPLAINTS

Micromax Informatics Customer Care

Micromax Informatics Ltd.

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Address
Micromax House, 90B, Sector-18
Gurgaon
Gurgaon District
Haryana
India - 122015

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 8899
[Consumer Electronics]
up
250
down
164
1860 500 8286
[Smartphones]
up
445
down
473

Phone:
Phone:
+91 12 4481 1000
[Head Office]
up
211
down
231

Fax:
Fax:
+91 12 4400 9603
[Head Office]

Additional info
Head Office
Micromax House, 90B, Sector-18,Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Press Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Customer Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: 1860 500 8286
Fax: +91 12 4400 9603

Factory
Micromax Informatics Ltd, Plot No.234, HPSIDC Industrial Area, Tehsil Nalagarh, Distt Solan (HO) 173205

Haryana
Micromax House, 697, Udyog Vihar, Phase-V, Gurgaon, Haryana
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

New Delhi
Plot No 21/14, Block A, Naraina Industrial Area Phase II, New Delhi- 110028

New Mumbai
Plot No 26, Sector 19E, Vashi, (Off To Palm Beach Road), Near Adlabs, New Mumbai, Maharashtra – 400705

Ahmedabad
116/1384, Laxmi Kripa Flat, New AEC Cross Road, Narayanpura, Ahmedabad, Gujarat – 380013

Secunderabad
Bunglow #179, Old Bowenpally, Behind HP Petrol Pump, Near Old Bowenpally Bus Stop, Secunderabad, Andhra Pradesh – 500011

Bangalore
28, 20th ‘I’ Cross, Ejipura, Viveknagar Post, Bangalore, Karnataka – 560047

Cochin
Pournami, 9/116/A, Opp. Lane No.12, Toc H High School Road Vyttila P.O - Cochin, Kerala – 682019

Kolkata
Netaji Nagar, “E” Block, P.O. Ganganagar, Madhyamgram, Kolkata, West Bengal – 700132

View More Information...

Customer satisfaction rating
12%
Complaints
9270
Pending
2839
Resolved
526
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Micromax Informatics Customer Care related pictures (2056)

Micromax Informatics Complaints & Reviews

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Micromax Informatics — Service delay

 madhav.ranjan on Feb 25, 2017
I had buy Micromax E-455 on 20.04.2016 from, TIMO Opp. T.model school, Gaya. I had used it and this phone work well, but after some days network problem get started. I had given phone to Micromax service Centre, Noor complex, opp. Civil line Thana. On 11.11.2016. but from that day still now I hadn't get my own phone, while asking about phone they tell me that after 2 days I will give, than again and again i will get the same reply, but still I hadn't get my phone. And they didn't behave properly also....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax — Inaction on the part of micromax in repairing/replacing my device

 Shaonli on Feb 21, 2017
Please note that even after repeated emails to Micromax and telephonic conversations with Micromax executives, no action has been taken to repair my damaged device and return to me, or replace it with a new similar one. This has been going on for the past 6 months wherein we (my husband and I) have repeatedly sent emails and lodged complaints on their website, but in return no fruitful action has been taken. All they did was call us and ask us the details of our problem, the job sheet number, and the contact number of Micromax Durgapur Service center even though we always explained our complaint...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Canvas a110q network problem

 kuldeep shrivastav on Feb 21, 2017
मेरे पास माइक्रोमेक्स केनवास A110Q सेट है कुछ दिन अच्छी सर्विस दी लेकिन अब नेटवर्क कभी भी कही भी गायब हो जाते है सर्विस सेंटर पर दिखाया तो बताया आप इसे जल्द से जल्द बेच दे आप बताइये क्या करे कुछ तो मदद कीजिये मेरे सभी जरुरी काल मिस हो जाते...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax — Poor service center responce

 ekku1977 on Feb 21, 2017
I was left my mobile at micromax service center pagaria complex pandri raipur at 01/09/2016 for repairing ( Mobile not charging ) but after that i have visit several time to center but everytime they provide new date for resolution which is still pending till date. so take immediate action & modify service quality.
scan copy of job sheet attached.

eknath
7581801946...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Bad behavior in service center jaunpur

 Hausila on Feb 20, 2017
Maine 19 fab.ko q427 mo. Liya usme problem aa gaya center par le gaya to Mujhe Bataya gaya ki watar ki problem hai aur display change Karna padega 2500 kharch aayega Maine mobile Jama kar diya center par aaj 20/2/17ko jab mo. Lene aaya to yaha Kaha gaya ki software ka bhi problem hai jab Maine puchhta ki problem display ka tha to software ka kaise aa gaya to mere sath bahut hi kharab tarike se bat ki gayi Kaha gaya kam karane aaye ho to chupchap kam karvo aisi bad sarvis aaj tak Maine kahi Nahi Dekhi hai aaj ke bad Mai micromax ka koi bhi product use Nahi karunga aur na apne janne valo ko karne...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Service Centers replacing original working parts of device with non working parts fraudulently

 ArunGanjoo on Feb 20, 2017
My handset/mobile device was not working as the touch screen was having issues. When reached Authorized Service Center of Micromax : Shri Laxmi Enterprises ACS address G-1/3 1st floor main Nagafgarh Road near Arya Samaj Road opp Metro Pillar No, 673, Uttam Nagar, New Delhi-59 Ph. 011-65652578, they informed us that touch needs to be replaced and mobile will work fine. You need to wait for about 10days as we need to get the touch screen from Micromax warehouse by raising the internal request and you need to pay INR 1450/- in totality out of which INR 50/- is our checking charges on 4-Feb-17. On 14th...
Complaint comments  Read comments [3]Complaint category Mobile Handsets

Micromax Informatics — Very poor and slow service

 sakir chandail on Feb 19, 2017
Mmx e481 job. card no. N080143011727196227. yeh mobile 03-12-2016 ko udhampur service centre me diya tha aaj tak wapis nhi mila. mera 2 lakh ka loss ho chuka ha. mera business is mobile pr depend ha. muje mera mobile + claim milna chahiye. jab bi me service centre jata ho mobile lene ke liye tu un ki taraf se koi acha response nhi milta ha. mere mobile me koi jyada problem nhi thi. sirf switch off hua under warranty me tha mera mobile.contact 09906350060....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Micro max tab complain

 vasanthvsv on Feb 17, 2017
Dear Micro Max Members,

We have purchased Micro Max Tab from Poorvika mobile shop at Mettupalayam(Pin code-641301) before 20 days. We are not used a single day of TAB, problem has occurred sim inserted area. We have given to Micro Max service center for service issues and they told us spare are ordered at chennai will clear the problem within a week. Then we asked after a week they told that spares are not received from chennai and service person going to Bangalore and will purchase spares from there and resolved the issue. After 18 days completed there is no response from the micromax...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Repair of micromax canvas spark q380

 aftabahmad on Feb 17, 2017
Subject : Repair of mobile phone MICROMAX CANVAS SPARK Q380
Sir,
I purchased MICROMAX CANVAS SPARK Q380 phone on 25 march 2016.

Within a short time, the phone developed some problem and I approached the service centre M/s Safviz Xperts in Srinagar on 28th of May 2016 for repair of the same.

Despite several enquiries, the only reply that we got was that the phone is not ready and will take some more time. Ultimately in the month of july, we were informed that phone has been sent to delhi for repair under no. M080139061623980212.

I also...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Handset defective

 Kiran Thusoo on Feb 17, 2017
Sir,
I purchased micromax mobile Model No Q4202 on 25.01.2017 from your dealer M/s KAY TEE RHYTHMS, Gandhi Nagar Jammu but next day complaint occurred in handset restart and hang so many times in a day. We go to the dealer shop and told the problem occurred in my handset they reset the phone and handover to me. Next day same problem occurred in my handset. We go to service center on 1st feb 2017 they update the software and handover handset to me but problem is not rectify. We again go to the service center on 03.02.2017. They again reset and again update the software but the complaint is...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Non starting of newly purched mobile set-Micrimax canvas Nitro 4G Model E 455

 A. N. Singh on Feb 17, 2017
I purchased a Micrimax canvas Nitro 4G Model E 455 from authorised dealer at Dehradun Ms. Jeet telecom. IMEI -1 No. of the set is 911438702198460. Within 03 months, the set developed error in network connectivity as well as head phone recognition problem. The set was shown to dehradun based micromax service centre. They took about 8 days and problem solved. Within a week of time of this servicing, the set again developed error and it is now not starting even battery is fully charged.

How many times I will rush to your service centre within warranty period? It is just 3 and half months...
Complaint comments  Read comments Complaint category Government Organizations

Micromax Informatics — Micromax q 381

 valesh on Feb 16, 2017
I had brought micro max q381 phone through a online sale. After a week a white screen appeared on display and I gave it to a nearby micro max center in Indore. They told that the y will return the phone in a week but they took 3 weeks to return. After receiving phone from them within 10-15minitus gain the same problem began. When I consulted them thy told me come next day. But when I went next day they are telling its mother board problem it will take 25-30 days to repair. I am undergoing a lot of mantle stress and tension as I am not able to finish my work within the given time. I am running pillar...
Complaint comments  Read comments Complaint category Education

Micromax Informatics — Poor quality of product

 captian on Feb 15, 2017
MICROMAX MOBILE BOLT S 301
Sir I purchased this product through flipkart on 05/07/2016 by November the phone was dead the service people in alappuzha (GETRONICS SERVICE CENTRE TEL#9349412434)told they have to sent it to Delhi to get it repaired and by 2nd January I got it repaired and hardly after TEN days of use (12/01/2017) again the mobile was dead, now the service guy told six months is the maximum life of this model still they will resent again to Delhi.Yesterday(14/02/2017)I got the same mobile and today morning again it is dead.Kindly advice me what to do after all I have spent Rs...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — New mobile display blank & not change

 Lucky Mukherjee on Feb 14, 2017
Respected Sir / Madam,

I Have Brought A New Micromax Mobile on 24.01.2017 It is Running in good Condition few days. But it display is blank in 12.02.2017, Then I will go to the Mobile Shop They Said Going to Service Center, Then i'll go to the Service Center but they said It will be repair with in 15 to 20 Days.

Therefore I request you to do something As soon as Possible...
Complaint comments  Read comments Complaint category Mobile Service Providers

Micromax — Chiting

 Avnish trivedi on Feb 13, 2017
Dear Sir,
Sir, Mere pass Micromax company ka call 9926300133p r ayaa tha, to mai mob. order kiya (canvac E486) Rs. 3500/- ka lekin mere pass aaya Shri Dhan Laxmi Yatra jo ki Mobile nahi hai. Aap se anurodh hai ki mere is Problom ka hal kare.

sir main ab inko call kr raha hoon to ye bolte hai ki check karte hai. i have called 10-15 times for return back of my money.

please help me sir

Regards

Avnish trivedi
9926300133...
Complaint comments  Read comments [3]Complaint category Mobile Handsets

Micromax Mobile — Smart phone

 ratilrajendra on Feb 13, 2017
My micromax smart phone screen is blinking. smart phone is in warranty so iam visit date 06/02/2017 to nearest micromax customer care center.customer care told mi smart phone is liquid damage and not ok in warranty peroid, total damage coatation of repair is 2000/-rs.next time date10/02/2017 costumeer care told me 1357.99/-rs .But my smart phone is not liquid damage nor any sign in under smart phone last day i saw.They are talking me lia and asking me to pay fees in warranty period...
Complaint comments  Read comments [3]Complaint category Mobile Handsets

Micromax Informatics — Yuproria 5010a mobile all body parts damage

 Dileepks3 on Feb 13, 2017
Good morning sir mera name Dileep kumar sahu me
me ek yuporia ka mobile online purchase kiya tha jo hang ka problem ho rha tha to me care me repair ke liye 28/01/2017 ko M/s Quadry Communication Shop No. FP, DM Plaza, Fire Brigede Chowk, Chhotapara contect no. 0771-4004949
me diya tha jab repair hoke aya to me lene 11/02/2017 ko gya to mera mobile damage paya har taraf se scrach tha cemra me display or pure mobile me to ve bol rahe h hum damage ni kiye h...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Micromax Informatics — Q414 , touch pad and call connection issue

 vedhabarath on Feb 11, 2017
I purchased Q424 Mobile on 26 th Nov'16 at Poorvika and i faced problem in the touch screen and calls connecting issue and ending issue, I raised the complaint on 1 st week of Dec'16 at Poonamalee Branch but no response, then i raised the complaint at kanchipuram branch that also no response.
please give your reply, where i want to complaint.
Balaji
7305889582...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Informatics — Complaint of Service center in uttam nagar delhi

 puneet2209verma on Feb 11, 2017
R/P

I am Puneet Verma R/o B-47 Sewak Park Uttam Nagar New Delhi
using Micromax E313 Model from last 1and half year
from last 2 days, I receiving an error in my phone screen again n again that,

"Unfortunately, app Center has stopped."

I called at the customer care they told me to reset my ph then,
I reset it but it not gone. Then Customer care suggest me to go at service center and they guide me a center nearest to my location that is "Shri Laxmi Enterprises
After taking the token and wait I talk with Miss Rashmi /Roshni...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Micromax E484

 Kirtan Savaliya on Feb 11, 2017
I gave my handsfree for replacement one month ago. Jobsheet no for my service request is W010973-0117-27376378. After 30 days they said that come to next week. When I asked for proper explanation for the delay. Their response is very poor and said that Do whatever you wanna do I will never give you your handsfree. When I talked to their representative they told me that my jobsheet has been closed. And Service Center gave me new handsfree. But Truth is I didn't get my handsfree yet....
Complaint comments  Read comments Complaint category Mobile Service Providers

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