Micromax Informatics Customer Care
Micromax Informatics Ltd.
Customer satisfaction rating: 12%
Submit a Complaint
9227
COMPLAINTS

Micromax Informatics Customer Care

Micromax Informatics Ltd.

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Address
Micromax House, 90B, Sector-18
Gurgaon
Gurgaon District
Haryana
India - 122015

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 8899
[Consumer Electronics]
234
156
1860 500 8286
[Smartphones]
432
462

Phone:
Phone:
+91 12 4481 1000
[Head Office]
205
228

Fax:
Fax:
+91 12 4400 9603
[Head Office]

Additional info
Head Office
Micromax House, 90B, Sector-18,Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Press Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Customer Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: 1860 500 8286
Fax: +91 12 4400 9603

Factory
Micromax Informatics Ltd, Plot No.234, HPSIDC Industrial Area, Tehsil Nalagarh, Distt Solan (HO) 173205

Haryana
Micromax House, 697, Udyog Vihar, Phase-V, Gurgaon, Haryana
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

New Delhi
Plot No 21/14, Block A, Naraina Industrial Area Phase II, New Delhi- 110028

New Mumbai
Plot No 26, Sector 19E, Vashi, (Off To Palm Beach Road), Near Adlabs, New Mumbai, Maharashtra – 400705

Ahmedabad
116/1384, Laxmi Kripa Flat, New AEC Cross Road, Narayanpura, Ahmedabad, Gujarat – 380013

Secunderabad
Bunglow #179, Old Bowenpally, Behind HP Petrol Pump, Near Old Bowenpally Bus Stop, Secunderabad, Andhra Pradesh – 500011

Bangalore
28, 20th ‘I’ Cross, Ejipura, Viveknagar Post, Bangalore, Karnataka – 560047

Cochin
Pournami, 9/116/A, Opp. Lane No.12, Toc H High School Road Vyttila P.O - Cochin, Kerala – 682019

Kolkata
Netaji Nagar, “E” Block, P.O. Ganganagar, Madhyamgram, Kolkata, West Bengal – 700132

View More Information...

Customer satisfaction rating
12%
Complaints
9227
Pending
2839
Resolved
524
So far so good - The company responded to our notifications and is working on resolving complaints.

Micromax Informatics related photos (2048)

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Micromax Informatics Customer Care related pictures (2048)

Micromax Informatics Complaints & Reviews

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Micromax Informatics — Canvas unite 4 pro poor performance

 Prashant Patrick Kumar on Jan 22, 2017
I bought this phone in DEC. 16 and have 4g idea sim and jio sim placed in it.But when I browse its like I am browsing on 2g network.I am not able to play video on YouTube and hotstar.It is of note that my sim are working fine on other devices.Hence I doubt the quality of processor and OS of the device as other devices of same processor and OS are working fine.Also there is issue of hanging and stopping which should not happen in a new phone....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Micromax Tab Not Repaired

 bala_141 on Jan 21, 2017
Sir, I have handed over my Micromax Tab to the Planet Cell, Shop No. 4, Next to Inorbit Mall, Pune-Nagar Road, Pune (Mobile No. 7385552523) on 03/12/2016. Till date I have not received any response from the Planet Cell. I have dialed various times but the Tab is still not repaired by the Service Centre. You are requested to look in the matter personally.
Regards
Balkrishan Davanpelli (9860786469)...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — LED TV Flickerring brought thru Amazon

 lavdevsara on Jan 19, 2017
I have brought my TV thru Amazon and it started flickering in less than 6 months and after raising complaint and followup they have changed the board. And again in another 5 months it started again flickering and they have changed the board again since my TV is in warranty.

But now it started to change the channels automatically...

We are sick of this TV. Even after many escalations, no proper service in chennai...
Complaint comments  Read comments [1]Complaint category TVs

Micromax Informatics — No proper service

 krishnanvg on Jan 19, 2017
On14.4.15 we have brought a micromax 124cm tv . last month on 4.12.16 due to internal light defeat the video is not working. we have informed in service center service person came and asked us to take to service center in ayanavaram chennai .there is no transport facility to carry the tv . after 1 month they asked to take back the tv we have paid the amount for the service .but the tv returned with same defeat . after three days of continue calling we got the help of the service person they asked us to return the tv to service center. we request to look in to the matter and solve...
Complaint comments  Read comments Complaint category TVs

Micromax Informatics — Regarding lots of time taken for aervice

 rexyadavji on Jan 19, 2017
Hiii
Sir/madam
My self rakesh.I was submit my yuphoria mobile in your micromax care center dated was 06/01/2017.but it still in process this is very careless ness service of micromax company.why you take lots of time to return the mobile.this is very mentally harassment without mobile 13 days lots of trouble I am facing.pls pls pls if not possible to cure my cellphone return my mobile.I sure afterward I am not buying any micromax product.
My complaint no.N04112-0117-27251076
Office -galore service sec 22 noida
My no 9560616177...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Informatics — Micromax mobile model A-74

 renadeep on Jan 19, 2017
1. Refer my complaint about micromax A 74 dated 13 Jan 2017.
2. My Micromax mobile A 74 model code: SERMOM0321 is not detecting SIM 1 slot
(Problem reported: 5201 SIM INSERT SIM CARD).
3. For repair, I gave it to M/S MAX WORLD(2122148) COURT VIEW ARCADE,
OPP DISTRICT COURT, CHEROOTI ROAD, CALICUT on 06 Jan 2017,
they checked and informed me that they will charge Rs 450/- and I agreed with them.
4. On 12 Jan 2017 they called me on my mob 9539530129 and said that they cannot ensure
that the mob will work or not after repair (the mobile will be dead...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Micromax Canvas Black (E455)

 Pkayangude on Jan 19, 2017
I have bought this mobile last year in the Feb-2016 and from then this phone was in the service center more than 3 months totally. Becuase of the Network issue, the Phone has works fine for wifi and internet, But Frustrating and Pathetic (I dont have word to explain) in calling. I was able to here the other person properly but other side person does not my voice clearly.

JobSheets W030201-0117-27342515 (Old W030201-0816-24960173 and W030201-0716-2423198

W030201-0816-24960173 - Micromax says the mobile got repaired and working fine after more than two months, When I...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Informatics — Regarding problem in micromax canvas silver 5 ITEM CODE: DW1809810

 kuldeep singh kirola on Jan 19, 2017
Dear Sir,
i have bought Micromax Canva Silver Q 450(b) item Code DW1809810, IMEI No: "911432550890654" through online shopping snap-deal inv no S1039F/16-17/6559 dt 31.10.2016, in which i have face a problem that the above mention handset power not switch on, on dt 29.12.16 i have handed over the above mention hand set to our nearby Service Center M/s Shree Guru Kirpa Enterprises Bhagat Sing Chowk, Bhalla Gali Corner Rudrapur Tin No-5013236742 pin code -263153, they have give me an receipt of Bar Code No-E070130-1216-27141976, till date i have not received my above hand set, today i have...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Consumer service denied by micro max concern for my led 50 inches tv panel broken by wrongly installed by flip kart

 Dr.palanii Bhaskaran on Jan 19, 2017
4 of 2, 260

Collapse all Print all In new window
Ticket Received - violation of consumer complaints given false numbers inthe name of tickets number and job sheet number like 15 numbers given by both of your concern from 14-12-2016 0nwardes
Inbox
x

CE Customer Care via freshdesk.com
9 Jan (10 days ago)

to me
Dear Dr.palaniibhaskaran,

Greetings of the day!

Thank You for writing to Micromax Consumer Electronics Support Desk.

We acknowledge the receipt of your email and...
Complaint comments  Read comments Complaint category Electronics & Appliances

Micromax Service Centre — No service total time waste

 ajeetsingh3691@gmail.com on Jan 18, 2017
I am ajeet singh, have a purchase new micromax phone.but after some time many problem occured in phone and going many times micromax service centre uttam nagar pillar no 674 new delhi and submit many times but they have not proper in work.
they told me that they are not responsible your phone.
then where are we going???
and what means about this service centre.
with regards
ajeet singh
9205102534...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Mobile every time hang and not work Properly.

 nirajkumar.rana1421@gmail.com on Jan 18, 2017
Dear Sir,
My Moblile of Micromax canvas Xpress 4G, IMEI No. - 911448201691812.
Invoice Date - 17-05-2016, Order Id:- OD306033719347850000.
Mobile not working properly Every time Hanged and shut down..

Kindly request to you Replace My mobile As soon as possible.
other wise we have to take legal action..

Mobile No - 8252753335....
Complaint comments  Read comments Complaint category Employees

Micromax Informatics — Moblie Replacement

 Neeraj Kourav on Jan 18, 2017
Dear Sir or Madam,

My name is Neeraj Kourav and a few days ago autometic switch off
problem prevented me from reading text messages that I keep receiving, seeing who is calling me (which can cause me some nuisance) and also searching for contacts to make phone calls. I can only call to someone whose number I know in advance.

I am writing to you complaining about this problem and requesting you an address to send the damaged phone to. Also, I will be waiting for a new mobile phone which you will send to me for replacement of the damaged one. To prove that it...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax — Handset not returned from more than 3 months

 Gaurav Panthri on Jan 17, 2017
I am GAURAV, have submitted my handset model A 114 to micromax service centre on 7/10/2016. From then till now they have not repaired it and even not returning my money back. I visited there countless times and they are just manipulating by extending date. Sir please tell me what should I do to get my either my phone or money back. My phone details are:
Imei/esn no: 911343505741126, 911343506241621
Job sheet no: N030666-1216-26923152
Location of service centre: B-36, guru Nanak pura opp v3s mall laxmi Nagar Delhi-110092, TIN- 7746931556
I have attached job sheet and bill...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax — M! security coupon code

 Tapan newpane on Jan 17, 2017
Good Day Sir, My
Name is Tapan newpane M, 3yrs ago
i was Purchase Micromax Bolt A06 to
A06 Mobile This Mobile is Really Nice
And Cooool, The Micromax Default
Application MI Insurence And MI
Security Application Open Time i Got
One Message Notification "Scratch
And Enter Coupon Code, Coupon
Code On Your Box" But I Didn't Have
Any Coupon Code in My Box, I Need
Mobile Security And Insurence, I Need
Coupon Code, Where is Coupon Code
In My Box My Box Contains Doc 1-
Download... Games/Videos etc .. Ads
Complaint comments  Read comments Complaint category Mobile Service Providers

Micromax Informatics — My back cover

 Tanay Chopra on Jan 16, 2017
The service center are change my back cover of yu yureka they give worst back cover i say this is not my back cover so micromax agent say that your cover are change bymistake plz wait some time i give new back cover but after 7day i going service center they say no your cover are not come and also say they have no idea how much time take this.. I need help plz help me...
Complaint comments  Read comments Complaint category Mobile Service Providers

Micromax Informatics — Electrocuted by Micromax earphones

 Praveenkumar Sakthivel on Jan 16, 2017
I have recently bought a Micromax earphones (model: champ, cost 300 INR), which said that it could be used in all devices with 3.5mm jack. While I was watching a movie in my laptop, I felt a sudden sting inside my ear. This happened several times during the movie, and finally had to disconnect the earphones and stopped using it.
When contacted Micromax support through their website, I received a call from +91 1246680300. The person after understanding the issue, said that they cannot help on this issue, though it is micromax earphone, the device (laptop) used is not Micromax.
I did...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Micromax — My two micromax mobile phone complaint

 vinaybadri on Jan 16, 2017
My two micromax mobile phones missing please help me

Hi
Iam vinaybadri
From
Bangalore city
In
Karnataka
State

My 1st mobile phone model name
Micromax canvas turbo A200
1st sim imei 911351100959563
2nd sim imei 911351101109663
My mobile missing gubbi tumkur to Bangalore in Karnataka please help me

My 2nd mobile phone model name micromax canvas pulse 4g E451
My 1st sim imei 911455600488005
My 2nd sim imei 911455600488013
My mobile missing kadur to Bangalore in
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Service failure

 Cherian kimar90 on Jan 14, 2017
My phn software hass been crupt i, am submit the my phn for Durga Communication) Micromax Authorised Service Centre  
Mobile Phone Repair Shop Address: Office No.1, A3 DDA Market, First Floor, Paschim Vihar, Delhi, 110063 on dt 09-01-17 but this service center like very very bad service now till time thay do not repair my phn kindly help me or please sot ot ASAP...
Complaint comments  Read comments Complaint category Universities

Micromax Informatics — No Proper Response From Mobile Phone Service Centre.

 Sreevalsan Nair on Jan 14, 2017
We are using total 6 Micromax Mobile Phones now (Myself, wife, son-2, sister & brother in law) in my family.
I have given my Mobile Phone (MICROMAX Model AQ4501 BLK) for Repairing in your Ernakulam (Pallimukku) Service Centre on 16-11-2016 (2 months). Till Date, I did not receive the Mobile Phone repaired, not getting any proper response from the Service Centre.
They had given a Sheet with details, which has no JOB CARD NO. The details in said Sheet is given below:
Model : AQ4501 (BLK)
IMEI : 911380456121262
IMEI : 911380456621766
BTY No : V007761409400106841
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Informatics — Micromax wrong sealed by an shopkeeper "three vee marketers" sec22 chandigarh

 vinay3568 on Jan 14, 2017
I purchased an micromax unite 4 pro from sec 22, chandigarh...
"three vee marketers" is the shop name, i told him i want a sealed one, i opened seal with my own hand at home, but in handset gallery, there were some pictures of their employes, which were attending the customers, how in a sealed phone, photo could be there...
from:-
vinay 8595222221...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

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