Micromax Informatics Customer Care
Micromax Informatics Ltd.
Customer satisfaction rating: 12%
Submit a Complaint
9355
COMPLAINTS

Micromax Informatics Customer Care

Micromax Informatics Ltd.

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Address
Micromax House, 90B, Sector-18
Gurgaon
Gurgaon District
Haryana
India - 122015

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 8899
[Consumer Electronics]
up
275
down
181
1860 500 8286
[Smartphones]
up
471
down
484

Phone:
Phone:
+91 12 4481 1000
[Head Office]
up
225
down
237

Fax:
Fax:
+91 12 4400 9603
[Head Office]

Additional info
Head Office
Micromax House, 90B, Sector-18,Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Press Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Customer Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: 1860 500 8286
Fax: +91 12 4400 9603

Factory
Micromax Informatics Ltd, Plot No.234, HPSIDC Industrial Area, Tehsil Nalagarh, Distt Solan (HO) 173205

Haryana
Micromax House, 697, Udyog Vihar, Phase-V, Gurgaon, Haryana
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

New Delhi
Plot No 21/14, Block A, Naraina Industrial Area Phase II, New Delhi- 110028

New Mumbai
Plot No 26, Sector 19E, Vashi, (Off To Palm Beach Road), Near Adlabs, New Mumbai, Maharashtra – 400705

Ahmedabad
116/1384, Laxmi Kripa Flat, New AEC Cross Road, Narayanpura, Ahmedabad, Gujarat – 380013

Secunderabad
Bunglow #179, Old Bowenpally, Behind HP Petrol Pump, Near Old Bowenpally Bus Stop, Secunderabad, Andhra Pradesh – 500011

Bangalore
28, 20th ‘I’ Cross, Ejipura, Viveknagar Post, Bangalore, Karnataka – 560047

Cochin
Pournami, 9/116/A, Opp. Lane No.12, Toc H High School Road Vyttila P.O - Cochin, Kerala – 682019

Kolkata
Netaji Nagar, “E” Block, P.O. Ganganagar, Madhyamgram, Kolkata, West Bengal – 700132

View More Information...

Customer satisfaction rating
12%
Complaints
9355
Pending
2839
Resolved
528
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Micromax Informatics Customer Care related pictures (2075)

Micromax Informatics Complaints & Reviews

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Micromax Informatics — Battery problem and no direct video calling facility in yunicorn

 Rashika Pandita on Apr 26, 2017
Since i bought this phone when i updated it to its latest version wifi didn't work at all and its was not VOLTE supported so they gave new update that fixed wifi problem and converts LTE to VOLTE.
No doubt this product is good but there should b direct video calling facility without using any android application.
Kindly give a new update of direct video calling as soon as possible....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Against micromax mobile company

 Parul panwar on Apr 24, 2017
Sir,
Meri mom ne micromax mobile Liya hai15/4/2017 ko jab se mobile proper work nhi ker rha hai aapne aap speakers on off ho jata hai. Or hang ho jata hai. Na usmein koi details aati hai miss called ki or na messages customer care vale bhi miss behave kerte hai. Daily bolte hai 4/5din baad aana pH per messages kerte hai le jaao or vha bolte hai abhi nhi Hua baad mein aana agar yeh model no kharab hai to aap dusre bhi DE sakte ho replace kerke meri I'd hai Parulmalik42@gmail.com...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Pending mobile repair since 12/03/2017

 Engineertict on Apr 24, 2017
I submited my mobile (Q340) for repair on 12/03/2017 ... I didnt get my cell for about 25 days ... My cell arrived after a month from head quarters but i found that my cell had 3 new defects (wifi, bluetooth & gps). I have no idea whether they repair the device or make it worse. I had to submitted my cell again on that very day. Havent recieved my cell till now... job sheet status says 21+ days required......
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax — Notebooks

 saikiapuspendra717@gmail.com on Apr 25, 2017
Sir unfortunately my finger touched the image of laptop and selected but I do not want this I want only electronic rice cooker of bajaj or philips company.I also wa, t two nos Thongs of L size .colour must red and white.Please give me a list of mejs were such as jeans shirt t shirts etc.Sir I again request you to send the electronic rice cooker and two nos thongs to the address village-kumargaon.post office-Senchowa.District-Nagaon Assam..pin 782002...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Micromax Informatics — Completely stopped working micromax e484

 Sanjay Bhandarkar on Apr 23, 2017
My mobile details
Completely stopped working
Micromax e484
M_ime11: 911471700503791
S_ime12: 911471700766299
H/w ver :v1.0.0
S/w ver, :v18_22032016
Sar:0.37 w/kg@1gm (Head) 0.72 w/kg@1gm (Body)
Self-declaration – conforming to
Is13252 (Part 1) : 2010, r - 83000256
Delivered 15-feb-2017
Package was handed directly to customer

Micromax canvas 6 pro (Black)
Sold by: greenmobiles
Return and product support eligibility
9, 999.00...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Micromax services

 Virendra Chaturvedi on Apr 22, 2017
In case any part is damaged, warranty of product is not available.

I have went to Micromax service center with issues of multimedia and battery issue for mobile I purchased on 11 Sept 16.

Counter girl Ms Anjali Rai broken the rear glass of camera with sharp object and told me warranty is not available on the product and I have to pay for any parts and service s

This is totally cheating by Micromax service center ....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Informatics — My phone given to serve not returned for 8 months

 sriramavel on Apr 21, 2017
I have given my phone 8 months before for service and it is not returned till date. I gave phone during warranty period and they returned without fixing it. When i checked and returned back saying it is not working they asked to take home and check and bring back if issue exists as warranty is available for 6 more months. When i returned after 1 week they say warranty over and they haven't omitted like 6 months warranty is there. After arguing I gave phone in warranty but issue not fixed they accepted and its 8 months till now but phone not returned. Whenever I ask customer care they say phone returned...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Micromax Informatics — Micromax canvas e455

 kgndths on Apr 19, 2017
Resp sir,
This is to inform you that, i had purchased the mobile mentioned above with great fanfarefrom manik mobile chandannagar, however to my dismay it became a nightmare for me, which you will understand from the following narration.
There was network problem just after one month, when the phone was in warranty and dutifully placed for inspection with m/s b2b services deccan gymkhana pune. This service centre kept the instrument with them for one month and returned saying it has been repaired, however the same problem repeated within seven days and again the phone was kept with...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Failure of service

 Deeksha vidhu on Apr 18, 2017
This is to inform you that I had submitted my handset on 4th march 2017 which is in the warranty at Micromax service center M/s the mobile care (Delhi)
B-36, guru Nanak Pura, opposite v3s mall, near maharaja banquet hall, Laxmi Nagar, TIN-7746931556 pin 110092. but the defect wasn't detected by the service center. on several visits in Micromax center, my problem was not detected. on 17th April 2017, I again visited the Micromax service center, they handed me an old mobile handset which is not my handset and I refused to take the handset and they again make a new job sheet and mentioned the...
Complaint comments  Read comments [3]Complaint category Mobile Handsets

Micromax Informatics — Micromax mobile noq427and in warranty camera not connecting

 janakiramaiah mv on Apr 18, 2017
Ip address 10.3.123.187fe80:d99.20a0 anuchasenovember 2016d in imei 911507802966517andime911507 camera no connecting803266511 having a problem in camera not ocnnecting .it was purchased in november 2016 and in warranty period and full replacement is there but as i am at visakhapatnam and in andhrapradesh state no service centre is rleplacing either camera or the mobile now what i have to do my warranty period is going to be over...and when i asked for the visit information in writing about the fault the service centres are not providing me
now they are insisting for invoice also please help...
Complaint comments  Read comments [3]Complaint category Mobile Handsets

Micromax Informatics — Micromax canvas doodle 2 a240

 Saikrishna Pirisingula on Apr 18, 2017
Hi sir/madam,
I have purchased micromax canvas doodle2 a240 on last may 7th 2016 i have one year warranty i. E is up to may 7th 2017. I have problem with my power button and storage space so i went to micro max care to raise this problem but they are saying that i don't have warranty and we have stopped manufacturing they how could i get justice for my problem. Please help me on this asap....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Micromax — P681 Tab...USB does not show up in file manager

 sarojsahu7082 on Apr 17, 2017
Sir,

The said mobile supports OTG. But when I connect a USB to it it shows the USB in setting panel, but not in the file manager. Is this a error in my OS & I need to update my OS or USB will not show in file manager. I have enquired in customer care centers, but they could not resolve the issues as of now. USB contents are seen in the setting panel inside the storage & USB tab, butsame is not seen in Gallery or file manager. For this reason I am unable to load any application present in my USB drive onto the Tab. Only option is I have to coy the file to the internal storage & then...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Micromax Informatics — Product mobile phone issues

 vijay batwal on Apr 17, 2017
I have purchases micromax juse bolt smart phone in badlapur samrat mobile shope date 06/04/2017 and this product is heating and off only 2 days and this product is in properly active on. so samrat mobile shopers this phone send micromax service center and issue for mobile motherboard damage. micromax mobile company and Samrat mobile shope in badlapur is a fraud i am a complaint against the company i am going to consumer court against fraud case issue in Micromax company and Badlapur Samrat Mobile sopers owner...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Informatics — Not providing VOLTE support for 4G enabled handset

 vinay u on Apr 17, 2017
I bought micromax canvas mega 4g on February 15th 2017. It's been 2 months I'm using it and the canvas mega 4g was launched on December 2015 and till now I didn't got any updates. I thought it would be great if I could buy an Indian product and I choose micromax canvas mega 4g hoping that the manufacturer will provide the VOLTE support through software update. Hugh Jackman is the brand ambassador of micromax and I wonder how you peoples afford a world renowned actor as their brand ambassador and can't afford after sales support to their customers. My father is using xiaomi redmi 2 prime which was...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Informatics — Mobile sms

 chetan152 on Apr 16, 2017
Am using micromax canvas turbo 250 . I have reset my factory settings after that "Congratulations on purchasing micromax handset press continue to register with us for warranty services and updates and more standard sms charges apply" like that its showing. Every time 1.5 rupees deducting from my balance .and also some line writen sms in down when i am using net "sending sms massages" 2 time and aftet my network is go down. Please help me out from this . Please reply to me on as chetanmehta152@gmail.com mobile no.09426971152....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Brightness problem+heating problem

 Shüßhâm Gôswåmî on Apr 15, 2017
My fon model no. Is Yureka YU4711 . It is very serious for me..my fon is heating vry hot, and suddnly automatically brightness get down...wat d hell is this..i want my resolution ..asap...otherwise serious legally mattered....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — My mobile problem not solved given after 10 times give up

 Nikhil199 on Apr 15, 2017
Hi...I m Nikhil Patel. I have purched Micromax Q469 before 10 months back. I have problem in my mobile in calling to any one. I had visited 4-5 times Ashram Road Service Center ( Azzure Enterprise) Ahmedabad. And they are updating software and giving back to me. And after 1-2 days I m facing same problem everytime. I m very fustred and I m visiting everytime service centre from my very busy schedule. And till date I have not given proper solution for my phone. I have visited today at Naranpura Service Centre and requested for Replacing my mobile. I hope for your favourable reply. So I can suggest...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — Privacy protection password

 singh prafful on Apr 14, 2017
I have a micromax q350 phone in this phone i want to change my sim card when i change my sim then my phone want some privacy protection password and when i am go to the service center and tell about my problem then he says that this is the user problem and give me 300Rs and i will resolve your problem i say that my phone come under warranty but he say that this is a user probem.what is this...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — About my phone

 M.Bhupathi Ranga rao on Apr 13, 2017
Dis is V. Bulli Raju had a software problem to my phone n given at micromax customercare in vijayawada on 18/02/2017. but status of my phone is not yet updated to me. i want to take action legally if not updated me in a couple of days. its been 2mnths since i hav given but no response frm ur service station.
so inform me as soon as possible....
Complaint comments  Read comments Complaint category Mobile Service Providers

Micromax Mobile — Handset related

 manureya on Apr 12, 2017
I had purchased a micromax q426 handset on 21-11-2016. however i have been using it only since march 2017, Since the first day i started using it it gave app related and battery issues. the app centre would stop working and the phone would hang making it difficult to switch it off. the battery is getting heated. on visiting the service centre at vasai west they only did a software update and told me to submit the phone for a battery change. the time limit given by them for the same is anywhere between 1-6 months as the battery is not available. as the phone is still under warranty period, i request...
Complaint comments  Read comments Complaint category Mobile Handsets

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