Micromax Informatics Customer Care
Micromax Informatics Ltd.
Customer satisfaction rating: 12%
Submit a Complaint
9501
COMPLAINTS

Micromax Informatics Customer Care

Micromax Informatics Ltd.

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Address
Micromax House, 90B, Sector-18
Gurgaon
Gurgaon District
Haryana
India - 122015

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 8899
[Consumer Electronics]
up
330
down
204
1860 500 8286
[Smartphones]
up
500
down
512

Phone:
Phone:
+91 12 4481 1000
[Head Office]
up
262
down
247

Fax:
Fax:
+91 12 4400 9603
[Head Office]

Additional info
Head Office
Micromax House, 90B, Sector-18,Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Press Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Customer Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: 1860 500 8286
Fax: +91 12 4400 9603

Factory
Micromax Informatics Ltd, Plot No.234, HPSIDC Industrial Area, Tehsil Nalagarh, Distt Solan (HO) 173205

Haryana
Micromax House, 697, Udyog Vihar, Phase-V, Gurgaon, Haryana
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

New Delhi
Plot No 21/14, Block A, Naraina Industrial Area Phase II, New Delhi- 110028

New Mumbai
Plot No 26, Sector 19E, Vashi, (Off To Palm Beach Road), Near Adlabs, New Mumbai, Maharashtra – 400705

Ahmedabad
116/1384, Laxmi Kripa Flat, New AEC Cross Road, Narayanpura, Ahmedabad, Gujarat – 380013

Secunderabad
Bunglow #179, Old Bowenpally, Behind HP Petrol Pump, Near Old Bowenpally Bus Stop, Secunderabad, Andhra Pradesh – 500011

Bangalore
28, 20th ‘I’ Cross, Ejipura, Viveknagar Post, Bangalore, Karnataka – 560047

Cochin
Pournami, 9/116/A, Opp. Lane No.12, Toc H High School Road Vyttila P.O - Cochin, Kerala – 682019

Kolkata
Netaji Nagar, “E” Block, P.O. Ganganagar, Madhyamgram, Kolkata, West Bengal – 700132

View More Information...

Customer satisfaction rating
12%
Complaints
9501
Pending
2277
Resolved
562
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Micromax Informatics Complaints & Reviews

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Micromax — about led tv and micromax service

 amandeep singh 3176 on Jul 27, 2017
Sir, my name is Amandeep Singh and I raised complaint to Micromax customer support in 2july about sound output problem in led and it is under warranty period, but they not provide sufficient solutions to me. My complaint no. PON0207171507210. the service engineer came 3-4 time, but problem still remain and I had not received proper solution and response from Micromax service centre or customer care officer.
My registered mobile number is 9803638924. Please provide sufficient solutions....
Complaint comments  Read comments Complaint category TVs

Micromax Informatics — rude and fraudulent behaviour of service center employee

 शत्रुघ्न कुमार श्रीवास्तव 'शत्रु' on Jul 25, 2017
I was facing some issue with my fon. After looking for the nearest service center, i went to-

B 36 first floor, opposite v3s mall, near nirman vihar metro station, laxmi nagar, delhi 110092

"ms. Vaishali" was there. When i conveyed my issue to her, what she did, she took my fon's battery, she twisted it and told me that it is not fine and you need to purchse new one. And again you need to pay more for repairing the fon.

I was shocked. I was there for my fon's screen issue, my fon's battery is still absolutely fine but what these people are doing there...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Micromax Informatics — I am lost my phone name is micromax bolt q381

 ansh hero on Jul 25, 2017
Hi, sir/ mam, i lost my phone. My phone name is micromax bolt q381 on friday date 21/7/17. Please help me to find my mobile ["911551600206965", "911551600707467"] in my phone have important data.in my phone google, account id is choudharyansh02@gmail.com. My phone is lost in the morning

Mobile no.9811010141
Email id:ramesh_12@live.com
Another phone no.9311684334...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Informatics — mobile repair issue

 survir singh negi on Jul 25, 2017
Dear sir,
My mobile pending in service center since 45 days above and service center ask part not available every time then i call micromax customer services, they give me 5 days and i wait 5 days above. Plz tell me what is status of my mobile. If my phone isn't repair plz exchange my mobile otherwise i am going to dehradun consumer forum office.

Survir singh
Bar code-e070167-0617-29011883
Imei no. 911432551203212
Phone submit in paradise telesoft pvt. Ltd, chakrata road, dehradun......
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Micromax Informatics — micromax canvas evok (black, 16 gb), is with m/s shri laxmi enterprises since last 3 months

 manish.sh0101 on Jul 25, 2017
I purchased micromax canvas evok from flipkart on 03-09-2016, there was a problem in speaker, so that i given that phone to m/s shri laxmi enterprises on 24.07.2017, they asked for change the board and to come after 15 days, but since last 2 and half months they continuously asking to come on friday and on friday they asking to come on tuesday, till date the same story...

My only concern is, when i will get my phone?

Job sheet no.- n030716/0417/28589980...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — micromax led tv not good

 sanjaykc123 on Jul 24, 2017
My name is sanjay kumar, i had made complain on 02/06/2017 regarding led tv backlight was not working which is under the warranty period and after several reminders & complains suddenly on 10/06/2017 visited at my residence and say that the need to change the led backlight after that my several reminder and complaint with regular followup with service center cell care point andheri east and company that get only one answer the part is not available. I have not received any response from the company as well as service center. No responsible persons & answers from micromax service peoples. Still i...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Micromax Informatics — micromax led tv service centre om sairam enterprises

 Venki Venkat on Jul 24, 2017
My name is venkatesh, i had made complain on 05/07/2017 regarding led tv backlight was not working which is under the warranty period and after several reminders & complains suddenly on 08/07/2017 visited at my residence and say that the need to change the led backlight after that my several reminder and complaint with regular followup with service center om sairam enterprises-rajajinagar and company that get only one answer the part is not available. I have not received any response from the company as well as service center... Irresponsible persons & answers from micromax service peoples....
Complaint comments  Read comments Complaint category Products & Services

Micromax Informatics — not considering warranty of product

 Ashish Mahaur on Jul 22, 2017
I purchased micromax laptab 2 lt777. It has warranty of 4 months remaining. The device has stopped working due to some software issue. I got it checked at the customer care centre and they are suggesting me to get it replaced at a price of ₹4200. They are telling me that they can't consider the warranty and the price must be paid for the replacement....
Complaint comments  Read comments Complaint category Electronics & Appliances

Micromax Informatics — led tv is not working

 Ramesh1964 on Jul 22, 2017
I had made complain on 27/06/2017 regarding led tv was not working which is under the warranty period and after several reminders & complains suddenly on 29/06/2017 visited at my residence and say that the need to change the power chord after that my several reminder and complaint with regular followup with service center and company that get only one answer the part is not available. I have not received any response from the company as well as service center....
Complaint comments  Read comments Complaint category TVs

Micromax Informatics — mobile handset repaire or replace the new handset with maintaining tat

 dharmendrasa on Jul 21, 2017
Dear micromax team,
Requesting that i was purchased one mobile handset before 5 month.
After purchased the mobile of 5 month the hand set automatic switch off then i was complained in service center in jabalpur in date of 12-06-17. Bar code - n070375-0617-29060128.
After given the handset for repair the local team was said the handset has gone to delhi for repair and will come before 10 to 15 days.
After that i was many time followed him.
At last they was given the number of mr. Bhupendra kirar (07772029617) then i was talked with mr. Bhupendra they was said...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Informatics — complain about the security staff of your head office at gurgaon

 Vibhash Bhowmik on Jul 21, 2017
I had problem in my micromax mobile aq4051 and contacted cutomer care, who informed that this can be shown to the micromax hq at gurgaon and accordingly i visited micromax hq, gurgaon on 19/07/201ada7 bur the security person at entry gate was rude and he did not allow me to enter to attend the reception. On inquiry about his authority to deny my entry to reception he shouted at me and said i shall not be allowed in any case to talk to anyone from micro max. On consistence for at least talking over phone, other security person then allowed me to talk to the reception from the security gate only....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — mobile handset - warranty issue

 Minanath v on Jul 20, 2017
I purchased micromax canvas nitro 2 (E311) mobile vide invoice no blr_wfld20160800256656, order no od506784808271074000 dated 12th august 2016.

Order was raised on flikart and the goods was delivered by ws retail services pvt ltd.

On 14th august 2017 the key pad stopped working. Accordingly mobile was submitted to micromax service center to universal enterprises, a wing shop no 49, near sarasbaug, pune 411009 contact no 60606015, 8446442233 vide service receipt no 331.

I received call from service center demanding rs 3600/- to replace the key pad. When...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Micromax Mobile — micromax juice 2

 Ashish S Shah on Jul 20, 2017
Hi, i am ashish shah. My mobile (Micromax aq5001) dual sim mobile but dual sim not working properly. Please revert back. I have one vodafone sim & one is bsnl. My vodafone sim is working properly in other phone like spice, micromax ninja. But same card is not working in micromax aq5001. I also visited your authorised show room for the problem, but he advice me to add one more software wich is very costly. However i purchase high range of (Micromax ninja to micromax aq! 5001) mobile but how can i add more money??? This is not i expecting. So, pl. Rectify my problem.

Aashish shah
Complaint comments  Read comments Complaint category Other

Micromax Informatics — micromax mobile q450

 survir singh negi on Jul 20, 2017
Sir,
I have submit my mobile first time in 07th june 2017 due to facing hanging problem. But problem not solve because service center part not receiving by micromax informatic. Till date i have not
Received my phone. Kindly please deliver my phone immediatly.

Survir singh
Bar code-e070167-0617-29011883
Imei no. 911432551203212
Phone submit in paradise telesoft pvt. Ltd, chakrata road, dehradun......
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — micromax mobile q461

 ajayq461 on Jul 19, 2017
Sir,
I have submit my mobile first time in 03rd june 2017 due to facing charging problem. But problem not solve by service center i again submit my phone in 16th june 2017 due to networking problem. Till date i have not
Received my phone. Kindly please deliver my phone immediatly.

Ajay singh
Bar code-n031659-0617-28979328
Phone submit in royal services, rani bagh, delhi...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Micromax Informatics — service center m/s shiv shakti enterprises

 at0038315 on Jul 18, 2017
Hi team,

When i went to service center they misbehaved me and asking for extra charges. I purchased mobile micromax canvas xpress 4g. Mobile is under warranty unfortunately screen got a little damage. I went to service centre they misbehaved me and asking for extra charges however i cintacted to other service centre they asked a lot of lower cost than shiv shakti enterprises. They are fooling customers and making most of illegal money.

Complaint for below service center:-
M/s shiv shakti enterprises (Micromax), sai complex, budh bazar, moradabad...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — relacement not done from last 2 and half months

 ajay emmtel on Jul 18, 2017
Hi Sir,

My LED TV is not working properly from last 28 Apr 2017. I registered the complaint on 29 Apr 2017. Complaint no HR-290417-1408850. They agreed to replace the LED, but till date they did not change the LED. I called them several time. No satisfactory reply from Micromax team. Contact Person for replacement given by micromax is Mr. Naveen 08059409911. I am mentally harassed by them. I have saved all the concerned recording and message of micromax. Bill and damaged condition attached.

Please help me to get my LED replaced.

Regards
Ajay...
Complaint comments  Read comments Complaint category TVs

Micromax Informatics — micromax cell phone [Resolved]

 Surya vittala on Jul 15, 2017
Sir/madam

I am sudheer from hyderabad city, i gave my micromax cell phone model no is a250 for repairing on the dated 16/12/2016 in your care center m/s veerabadra agencies, shop no:15-21-42/j/s-4, sai vikram towers, first floor, kukatpally main road, behind: bus stop, kukatpally, hyderabad-500072, mobile no. : 9248390666 phone no. : 040-65245777, your job sheet no. Is n0302395-1216-20846590 dated: 16-12-2016 and my phone imei no is 911334751894818 and it is in warranty, but your service so poor and careless. I am very suffering from your poor service. I am also speak with your care...
Complaint comments  Read comments Complaint category Mobile Service Providers

Micromax Informatics — Prank with customer

 pau sharma on Jul 14, 2017
Dear sir/mam
I submit my micromax mobile in your chandigarh sec-30 service centre in 6 july 2017. Last 3 days i receive a message from ur service center. Message is dear customer with ref. To job sheet no9o256-0717-29316967. Your device is ready at our service centre pls contact 18605008286. But today i visit at ur service centre to collect my mobile. They say me that ur mobile is not ready. Sir i am also a buisnessman. My house is also far from ur service centre. I waste my time and for ur service centre. This is a prank with a customer. I want my mobile at my home bcs i am satisfied by...
Complaint comments  Read comments Complaint category Mobile Service Providers

Micromax Informatics — Micromax canvas p290 tab

 Harbhajan Singh Mahal on Jul 13, 2017
I purchased micromax canvas tap p 290. It was delivered at the billing address on jun 1st 2017. On fourth day its battery charging stopped. I contacted amazon cc they advised me to visit company repair shop. I did as advised. Again after one week same problems re appeared, same again re visited service center. Last was 27th jun i gave for repair again i got back on 5th july. Only one week have passed the problems started again.
Now as on today battery is not charging. Kindly advice me and give permanent solution....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

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