Micromax Informatics Customer Care
Micromax Informatics Ltd.
Customer satisfaction rating: 12%
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9665
COMPLAINTS

Micromax Informatics Customer Care

Micromax Informatics Ltd.

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Address
Micromax House, 90B, Sector-18
Gurgaon
Gurgaon District
Haryana
India - 122015

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 8899
[Consumer Electronics]
up
365
down
222
1860 500 8286
[Smartphones]
up
535
down
531

Phone:
Phone:
+91 12 4481 1000
[Head Office]
up
285
down
260

Fax:
Fax:
+91 12 4400 9603
[Head Office]

Additional info
Head Office
Micromax House, 90B, Sector-18,Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Press Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Customer Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: 1860 500 8286
Fax: +91 12 4400 9603

Factory
Micromax Informatics Ltd, Plot No.234, HPSIDC Industrial Area, Tehsil Nalagarh, Distt Solan (HO) 173205

Haryana
Micromax House, 697, Udyog Vihar, Phase-V, Gurgaon, Haryana
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

New Delhi
Plot No 21/14, Block A, Naraina Industrial Area Phase II, New Delhi- 110028

New Mumbai
Plot No 26, Sector 19E, Vashi, (Off To Palm Beach Road), Near Adlabs, New Mumbai, Maharashtra – 400705

Ahmedabad
116/1384, Laxmi Kripa Flat, New AEC Cross Road, Narayanpura, Ahmedabad, Gujarat – 380013

Secunderabad
Bunglow #179, Old Bowenpally, Behind HP Petrol Pump, Near Old Bowenpally Bus Stop, Secunderabad, Andhra Pradesh – 500011

Bangalore
28, 20th ‘I’ Cross, Ejipura, Viveknagar Post, Bangalore, Karnataka – 560047

Cochin
Pournami, 9/116/A, Opp. Lane No.12, Toc H High School Road Vyttila P.O - Cochin, Kerala – 682019

Kolkata
Netaji Nagar, “E” Block, P.O. Ganganagar, Madhyamgram, Kolkata, West Bengal – 700132

View More Information...

Customer satisfaction rating
12%
Complaints
9665
Pending
2270
Resolved
569
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Micromax Informatics Complaints & Reviews

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Micromax Mobile — mobile not working properly

 Hetero Naveen on Oct 22, 2017
Dear Sir,
Iam naveen i purchased micromax x1i mobile on 03/09/17. from the day 1 torch light is ON condition (24/7).buttons some times working and some times not working properly. morever calling was done automatically. i went to service centre which is located at kuKkatpally (Hyd) (near big bazar). they told me we replaced the mobile..but we need mobile along with BOX. but i have BILL only. at present i have no BOX. kindly resolve my problem. my mobile : 9160012177 (timings before 07:30am and after 07:00pm). please resolve my problem as early as possible....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — poor service in alwar

 Deepak Kumar01 on Oct 21, 2017
Dear Sir
Please find my complaint against micromax service center .Sir four months back I had purchased a handset of micromax company model no Q4101, The very next day itself I found the ear phone is not working and after two months of use I found the mobile have started malfunctioning.The service center we have here in Alwar is very unfriendly and charged me 650rs for repairing though they promise free repairing.Please look into the matter and take necessary action for which I shall remain pleased forever....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — imei code not accepted for service warranty

 kousiksaha50 on Oct 21, 2017
Hello sir / madam,

i have perches micromax canvas tab F666 blue, but a black dot on the screen .
i go service center but my IMEI CODE not accepted online. Please help me for accept my IMEI code, so i can take service warranty .
my code is -

IMEI 1- 911459850596814
IMEI 2- 911459850559818.
please check this IMEI CODE, and tell me why this code is not accepted ?...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — doa activation

 Mahi PS on Oct 21, 2017
Bought a new feature phone micromax x725 from aamy mobiles (Penta menaka, ernakulam, kerala) on 08/10/2017. But its loud speaker quality was too poor. I returned the phone on 09/10/2017 to the shop from where i have purchased it. But they said to give it to the service centre and bring with doa letter.
So i gave it to micromax service centre 'exclusive care' (Pallimukku, kochi, ernakulam, kerala) on the same day.
Now its 14 days my phone hanged there.
Each time i ask they are saying doa is not yet activate.
Paid the money,
Now no phone, no value for money.....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — complaint about service centre

 vineetohri on Oct 20, 2017
This is to inform that canvas sparks3 q385 is under warranty. Since its incoming/outgoing calls are not heard properly and the sound is distorted. This mobile was given 4 time to m/s shri laxmi enterprises, g-1/3a ist floor metro pillar no 673 najafgarh road uttam nagar, new delhi contact no 9266668381 / 0116-5652578 on dated 4/10/2017 for repairs and made me sit there for 2 hrs when i asked they returned unrepaired saying as repaired. I there & then checked for its repair only then they received the set vide their job sheet no n030716-1017-30277437 and called me after 10 days for its collection....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — mobile given back disorganized and not properly assembled

 rohit149 on Oct 20, 2017
I had power button issue in my yureka yu 5510.. & gave mobile to micromax service center rourkela for repair but after getting my phone, using my phone for 1hour i got to know that, my complete phone was in shambles.. When open the back cover screw came out not single one screw was properly tighten i have to manualy tighten them up. Whole mobile was disorganized & not properly reassembled.. Moreover there was volume key not being working.
No testing was done before handing over mobile to me...
When notifying them about the above said issue they simply react abrasively.. Simply shrug...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — micromax 43a7200mhd (43 inches) full hd led

 bimalmehra on Oct 20, 2017
Team micromax,

Would like to draw your attention towards gross negligence and insensitive behavior on the part of micromax india and fraudulent practices at so called authorized service centres.

I purchased micromax 43a7200mhd (43 inches) full hd led on 11 jan 2016 and subsequently at the time of installation got an extended warranty done (1 +2 years) vide extended warranty no 50b0004981 after payment of an amount of rs 3199/-. (Scanned copy of duly stamped/signed extended warranty dt 18 jan 16 is attached for ref)

As my tv developed some snag in last...
Complaint comments  Read comments Complaint category TVs

Micromax Informatics — micromax evok note e453

 R. Dhatchinamoorthy on Oct 20, 2017
I have bought micromax evok note e453 in august 2017 via consulting rooms private limited, no. 42/1 & 43, kacherakanahalli village,, jadigenahalli hobli, hoskote taluk,, bengaluru,
Karnataka, india - 560067, invoice number # faaa2u1800244020.
Could not charging the phone, i am submit micromax service centre, kumbakonam after 15 days i received my phone from service centre then again same problem found. But still the phone charge very slowly 3 hours charged only 20% charging the phone and charger repaired.
Mplease y cell replacement immediately....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — pathetic service and products from micromax and yu yureka

 shabana maseeh on Oct 20, 2017
I bought yu yureka black phone from flipkart on 13 july 2017. After using it i found that its speakers were not working properly. So i gave it to its service centre i. E. Micromax. Each time it came back, it is in worse condition than previous.

My new phone is in micromax service centre for over2 months. I found that their service centre is inefficient in repairing or inspecting any defective/malfunctioning product.

This is the 5 or 6 time i submitted this phone in continuation. I do not have number of first job sheet but that was on last week of august 2017. Second...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — wrongly taken charges

 vivek savlani on Oct 18, 2017
Sir my this phone is micromax a106..whenever i restart my phone or switch off the configuration message comes and charges rs 1.5 this why so..??...atmost my 50 rs balance has been wasted from theese configuration... And the balance had been deducted from card balance no of 9377573977 ...plzz contact and solve my problem plzz
.contct on 9377573977...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax — mobile yu4711 (2gb 8gb) (black) mobile model code - serymob018

 diw11#70 on Oct 18, 2017
Very sorry to say that though miromax is a good brand my genuine ccomplaint has not been answered since last 1 and 1/2 month. I registered complaint repeatedly vide ser no ser150746779572 on 8/1/2017 online. Then another complaint on 18/10/2017. But to my utter surprise the complaint has not yet been resolved. To narrate the matter once again, i purchased mobile yu4711 (2gb 8gb) (Black) mobile model code - serymob018 on 10/11/2016. My mobile is in warranty period. It has got problem 5305-y charging/battery backup battery empty. I submitted the phone to your service center on 09/09/2017. However...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — my phone didn't get repair

 sahil lnu on Oct 18, 2017
I have submitted my phone e 455 to micromax service centre on 25-9-17 but every time i called they said phone parts not available in company so they can't help it.. My phone is in warranty i. I'm waiting for long time this is really frustrating i also called in customer care they said same thing every time like i have to wait for 5 days but there is nothing going to work out.. I'm expecting my phone replacement as soon as possible...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Informatics — led 50 inches

 vsharman on Oct 17, 2017
I have complaint against micro max india, my name is vivek i bought one led 50 inches n after a year it was not working, so registered complaint in april 17 n was given service request no.. But no body came again i lodged complain after few days someone from micro max came n i was informed power supply is not working it has to be changed. N total cost was supposed to be updated. Again i lodged complaint n again new engineer came n i was notified that it would cost me 4500-5000 + visiting charges and he left n told me that he will let me know when part is available. But after 2 weeks no call i again...
Complaint comments  Read comments Complaint category TVs

Micromax Informatics — micromax android mobile phone model d200 has been stolen

 joydevsarkar on Oct 17, 2017
On 03-10-2017 while travelling from barasat to durgapur my micromax android mobile phone model d200 has been stolen. Imei no. 91142525767875260 & 911425257678760. General diary from local police station and purchase bill is attached with this complaint. If it is possible, kindly to track my mobile and fidn exact location of my mobile, please sms/ mail me. My contact number is 8759039980....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — led not working for last 45 days. customer care not responding

 AshutoshGupta on Oct 17, 2017
Hi.
I bought a micomax 32 inch full hd led 10 month back and led stopped working on 1st week of september. I raised a complaint on 9th sep with complain number hr-131017-1695868. Their executive came and said there is problem with display, we will replace your led in 1 week. After that no one has come till now to replace the led or parts of led. I have been calling customer care again and again, and everytime they are saying, it will take 7-10 working days. And now its been 45 days and my led is not working, nor the customer care is responding. And even after these, customer care and service...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Micromax Informatics — phone is in warranty but customer care didn't said same.

 s@g on Oct 16, 2017
Initially i goes to micro max service center and submitted my phone as a problem of "battery drain" and "WI-Fi connecting issue" at 15-09-2017.
and mobile submitted by costumer care and job sheet given to me.
After 2-3 times visited at micro max costumer service center they said "PCB issue found and same informed to micro max company."
Costumer service center person says company provide new PCB and same assembled by them so problem will be resolved.
but after reaching service center again problem not resolved.
Now, costumer service center person says mobile is...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — air conditioner

 kushagra mohan on Oct 15, 2017
I have purchased an air conditioner of micromax with which i was given wuarranty of 5 years but the remote of the same is not working properly since 15-20 days n i have launched the complaint against it 3 or 4 times. The executive came to check and told me he will exchange it n it did not happen i called up again 4 times and they said they will replace it and still they did not i have all the complaint numbers with me and i am fed up with the services. Kindly take serious action against it....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Micromax Informatics — micromax evok dual note-faulty model

 Mekhla Mukherjee Haldar on Oct 14, 2017
I want to report an issue with a new micromax phone i purchased from flipkart. The model number is micromax dual evok note and i bought it from flipkart on 19th sept 2017 and the same was delivered on 20th sept 2017, the phone worked until 12th oct 2017 7:30 pm post that there has been no display on the phone. The phone charges however no display or touch working. Since 10 days replacement time was over from flipkart, they asked me to visit nearby micromax service center, hence i visited the service center today, they informed me that water has entered the phone and so it will not be covered under...
Complaint comments  Read comments Complaint category Telecommunications

Micromax Informatics — q491/ battery problem and duck on screen

 Vermapranav on Oct 14, 2017
My micromax q491 is slow at charging and the worst happened today. I put my phone on charge and went for bath. After taking bath i unpinned it and then pressed the unlock button, there was duck on screen, after a lot of try when no key worked i removed my battery and then switche it on. Now problem is that charging is reducing at high speed and taking much time in charging. What is this problem? And how can i get over it. Please explain!!!...
Complaint comments  Read comments Complaint category Education

Micromax Company — micromax smartphone

 debaprasad1 on Oct 13, 2017
Warranty type brand warranty
Warranty duration 1 year manufacturer warranty
Micromax company se ek smart phone kherida dated 27/10/2017 usme 1 year manufacturer warranty tha lekin micromax service center warranty denehisakta bola hei service center,, non-company housing estate, city center, durgapur, west bengal 713216
Phone:0343 254 3786...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

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