Micromax Informatics Customer Care
Micromax Informatics Ltd.
Customer satisfaction rating: 13%
Submit a Complaint
8347
COMPLAINTS

Micromax Informatics Customer Care

Micromax Informatics Ltd.

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Address
Micromax House, 90B, Sector-18
Gurgaon
Gurgaon District
Haryana
India - 122015

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 8899  [Consumer Electronics]
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441
down
266
1860 500 8286  [Smartphones]
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603
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571

Phone:
Phone:
+91 12 4481 1000  [Head Office]
up
330
down
288

Fax:
Fax:
+91 12 4400 9603  [Head Office]

Additional info
Head Office
Micromax House, 90B, Sector-18,Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Press Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Customer Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: 1860 500 8286
Fax: +91 12 4400 9603

Factory
Micromax Informatics Ltd, Plot No.234, HPSIDC Industrial Area, Tehsil Nalagarh, Distt Solan (HO) 173205

Haryana
Micromax House, 697, Udyog Vihar, Phase-V, Gurgaon, Haryana
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

New Delhi
Plot No 21/14, Block A, Naraina Industrial Area Phase II, New Delhi- 110028

New Mumbai
Plot No 26, Sector 19E, Vashi, (Off To Palm Beach Road), Near Adlabs, New Mumbai, Maharashtra – 400705

Ahmedabad
116/1384, Laxmi Kripa Flat, New AEC Cross Road, Narayanpura, Ahmedabad, Gujarat – 380013

Secunderabad
Bunglow #179, Old Bowenpally, Behind HP Petrol Pump, Near Old Bowenpally Bus Stop, Secunderabad, Andhra Pradesh – 500011

Bangalore
28, 20th ‘I’ Cross, Ejipura, Viveknagar Post, Bangalore, Karnataka – 560047

Cochin
Pournami, 9/116/A, Opp. Lane No.12, Toc H High School Road Vyttila P.O - Cochin, Kerala – 682019

Kolkata
Netaji Nagar, “E” Block, P.O. Ganganagar, Madhyamgram, Kolkata, West Bengal – 700132

View More Information...

Customer satisfaction rating
13%
Complaints
8347
Pending
1852
Resolved
587
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So far so good - The company responded to our notifications and is working on resolving complaints.

Micromax Informatics related photos (1964)

Micromax Informatics Complaints & Reviews

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Micromax Informatics — on -off issue and a message display unfortunately app centre has working stopped

 Bhuralal Meena on May 19, 2019
Sir/Madam,
I have a mobile "Micromax nitro E311". This mobile has ON/Off issue and a message display "unfortunately app centre has working stopped". For this issue I contacted your service centre at AKS Care, D-1/C/001, Sec-C LDA Colony, Kanpur Road, Krishna Nagar, Lucknow-226012. Your engineer diagnosis and observe problem in main FPC and software update . At that time, both items are replaced @Rs.1745. But next day same problem is arise, it means problem arise from software side not hardware.i have strong objection in this matter.
SO, I requested that please go through the subject...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax — harassment by micromax service centre

 Rashmi Rijhwani on May 17, 2019
Dear Sir

I have a 42 inch Micromax Tv which is under warranty. There was some screen snag/malfunction for which I registered a complaint at Micromax customer care on 30/03/2019( vide Ref. No. :DEL[protected]).

Technician visited my place, checked the TV and told me that the screen needs to be replaced. Now during this 50 days, I have made multiple calls at the service centre and have visited there personally twice, but each time I am being told that the screen is dispatched from the company and is in transit.

How can it take more than a month for the...
Complaint comments  Read comments Complaint category TVs

Micromax Informatics — my mobile keypad has been not working since one month but no improvement though visited your service centre

 anasurivenkanna on May 15, 2019
Am a. Venkateshwarlu i have purchased x512micromax mobile invoice number: si/krm2/3361 on 17/10/2018 at "lot" (Mobile shop h-no-3-1-404, christian colony, near court area, beside hdfc bank, karimnagar-505001)
My mobile keypad has been not working since one month i have twice visited your mobile service centre (Swetha communications karimnagar on 08/05/2019 receipt no 2295) they had charged 300 rupees but there is not improvement in mobile so it time for you to take the action and sot out the problem either by replacing the mobile by the other one or refunding it. As we have the validity...
Complaint comments  Read comments Complaint category Electronics & Appliances

Micromax Informatics — not doing installation for my tv and amazon not cancelling and saying this is not technical issue [Resolved]

 satish1267 on May 2, 2019
Not doing installation for my tv and amazon not cancelling and saying this is not technical issue. Did i buy tv to keep it packed? It has been 12 days and no one is responding.
They are fooling customers by giving me invalid mobile numbers (3 times, they did the same thing to me).
I have sent multiple emails, did cal customer care & there is no response either installation is not being done.

Installation request number: anp[protected]...
Complaint comments  Read comments Complaint category TVs

Micromax — micromax led / 50c7550mhd

 Ajeet.Patel on Apr 26, 2019
Dear sir/mam,


I am the badly hurtled customer of micromax.

I bought a 50inch led of micromax, assuming the good brand value and quality, but end up with disappointment. This led cost me 30, 000 rs and its not even complete 3 yrs and its display is not working properly. When i complained at customer care and after analyzing the technical problem they said, its panel need to replace, but as i have not opted the extended warranty this wont be replaced, also when i bought the product, someone came from the micromax and did the installation, but now they are saying...
Complaint comments  Read comments [1]Complaint category TVs

Micromax Informatics — micromax led / 50c7550mhd

 Ajeet.Patel on Apr 25, 2019
Dear Sir/Mam,

I am the badly hurtled customer of MICROMAX.

I bought a 50inch LED of Micromax, assuming the good brand value and quality, but end up with disappointment. This LED cost me 30, 000 Rs and its not even complete 3 yrs and its display is not working properly. When I complained at customer care and after analyzing the technical problem they said, its panel need to replace, but as I have not opted the extended warranty this wont be replaced, also when I bought the product, someone came from the MICROMAX and did the installation, but now they are saying we haven’t...
Complaint comments  Read comments [1]Complaint category TVs

Micromax Informatics — complaint (led tv not working) ticket id - 128046 ref no. is har2203190024

 amit.limat on Apr 22, 2019
Dear micromax care,

Any updates on my complaint??

Pl respond i am chasing for this since 23 march 2019 - one month has completed without my tv (My tv is holding with micromax care repai center since 23rd march 2019)??

Also can you let me know in evry 20 days you guys just change my complaint ref. No (Original ref. No is har[protected] dated 22 march 2019, this is still open, then new ref. No alloted on 23 march 2019 (Ref. No. Har[protected] then again new complaint ref. Number alloted on 18th april 2019 with ref. No. Har[protected] - can i ask if any specific...
Complaint comments  Read comments [1]Complaint category TVs

Micromax Informatics — micromax led parts not provided

 pandya_geetesh on Apr 20, 2019
I registered complaint about display of micromax canvas led on 14/3/19. Technician visited and after checking told that motherboard to be replace. And he file requirements for that parts but it's around 45 days i not got that part so my tv led makes proper display. Repeated calling to customer care they just telling your request under process. My led under warranty and details of my complain registered with micromax is —
Ref no. Utp[protected]
Mob. No. [protected]
Geetesh pandya
O 603, oxyhomez
Bhi pura loni tilla mor road
Loni, ghaziabad up. Pin 201102...
Complaint comments  Read comments [1]Complaint category TVs

Micromax Informatics — spare parts not yet arrived at service centre

 Melvin Monachan on Apr 5, 2019
My micromax canvas infinity hs2 had been given for servicing for last 2 weeks for changing the charging board under warranty but after so many days i have not yet received my phone saying that the spare parts have not yet been received... The problem is i am going to kerala my hometown since my second semester is over and i am leaving for vacation... I don't have any other phone.
I want it by monday at any cost!
Service centre name: naghu infotech
Location: opposite andhra bank, kakinada (Andhra pradesh)
Phone: micromax canvas hs2...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — complaint against replacement of tv

 Uttam Pegu on Apr 3, 2019
Dear micromax team,
I had a complaint against micromax servicing centre. I bought a micromax led tv few days ago but unfortunately after a week display got damage automatically. I raised a complaint for repair and my complaint reference number is [protected]. Til now i didn't get any response from micromax servicing team. One of the executive called me and i handover the tv to him and told me that it will took 7 days to replace but i have waited for a month. Til now i didn't get any solution from micromax servicing team...
Complaint comments  Read comments Complaint category TVs

Micromax Informatics — warrant arrest against chairman, micromax tv company

 Balavivekanandhan on Mar 29, 2019
Date of filing : 04.01.2018
Date of order : 03.07.2018

District consumer disputes redressal forum, kanchipuram district
(Sub collector’s office compound, g. S. T. Road, melamaiyur village, chengalpattu)
Sec.27 (2) of consumer protection act, 1986 – (1st class judicial magistrate under code of
Criminal procedure 1973 – powers)

In the presence of : mr. J. Justin david, m. A., m. L. - chairman
Mrs. K. Pramila, m.com., - member
Mr. D. Babu varadharajan, b. Sc., b. L. - member

Consumer complaint...
Complaint comments  Read comments Complaint category TVs

Micromax Informatics — micromax canvas evok power q4260

 Mani Deep Netha on Mar 29, 2019
Sir/madam
I am using micromax q4260 since 3 years. The problem is that i got only the launcher updates and never got a system update or security patch level. I love to use my mobile as it has a good features and launcher. I am requesting u to please give me an android update it is still 6.0 marshmallow. Many bugs are increased due to no update of android and security path. So please solve this problem, i wil assure that many of them will attract to your company....
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Micromax Informatics — micromax q392 mobile is stolen please track

 manjunathaswamy on Mar 25, 2019
Dear sir/madam.., _-my micromax q392 mobile is stolen & i want to track of m_imei:[protected] & s_imei: [protected], please mail me the status of
My 1st mobile.# [protected]
My mail id = [email protected]
&
[email protected]

My second mobil# [protected]

Thanks & regards
Manjunathaswamy h h...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Mobile — lost the mobile

 Milu1979# on Mar 13, 2019
I Lost the mobile at a bus stop of Bhubaneswar, Odisha ...The two SIM s have been blocked by the operators on my request... please destroy the mobtile with its imei number [protected]..The model of the phone is canvas Knight A350...If the Mobile is made disfunctional, it can not be mis utilised by anyone who gets it...
Regards,
JEEBANJIT MISHRA,...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — led 55"

 Jitu Bezbaruah on Mar 9, 2019
The TV is getting switched off in 10-30 seconds after switching on and then after some time gets auto switch on. The switch on and off cycle continues. Icons are getting displaced on the screen. Please suggest the remedy so that we can resume watching the Tv. The Tv is a little above a year old. I was so satisfied with the product that I have bought a bigger television at home and recommended to others too...
Complaint comments  Read comments [2]Complaint category TVs

Micromax Informatics — my pathetic experience with micromax led tv

 Sujo Thomas Varghese on Mar 7, 2019
I purchased full hd 32 inch led tv from flipkart on 29 october 2016, sold by omnitechretail. The tv come up with a 5 year extended warranty as well. Till date it undergone 3 replacements and all together almost for a year we used it in faulty state, as each replacement takes long wait. Forget the past, we were waiting for past 5 months for the replacement after several calls and emails finally a service center which is almost 60 km far from my home town contacted me and ask to pay 1000 rs. For service charge and i need to pick it up from there service centre as well. I brought this to mmx and they...
Complaint comments  Read comments Complaint category Unauthorized charges

Micromax Informatics — I had lost my mobile ( micromax unite 3 )

 Aditya C Jain on Mar 3, 2019
I had lost my Micromax Mobile of IMEI: [protected] required to track my mobile & erase the Data, as my whatsapp and mail data was available in my lost phone which should not be misused by wrong person
I was travelling to vapi gujarat by travel bus Gujarat travel and lost at that time tried calling but no response and found the no disconnected later
Request to locate the mobil and erase all data...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Micromax Informatics — ahuja mobile micromax service centre

 Brijesh Singh Baghel on Feb 26, 2019
Sir i went ahuja mobile service centre gwalior m. P. For repair my micromax e313 repair he charged me 100 rs for testing and dinot gave me recipient when i show notice board where charge is write only 50 rs if i will not repair my mobile then i have to give but i leave a mobile there go repair they can't repair that device and take charged my mobile give me break software after he says if i want repair my software i have pay more than 250 rs.
Sir please remove this type employees they will cheat always customers. Please take action your company is good but your service centre employees are...
Complaint comments  Read comments Complaint category Mobile Service Providers

Micromax Informatics — new 50 inch tv hangs

 rafs123 on Feb 20, 2019
My new 50 inch smart tv yuphoria hangs and the service center ce best service center andheri west mumbai, is unable to resolve my issue and micromax customercare has no followup to my complaint past 2 months. I have no clue who to address my issue, no one is listening, i am feeling cheated. Request no [protected] again has been created but so far no response. I have 40 mbps speed internet cable and wifi both....
Complaint comments  Read comments [1]Complaint category TVs

Micromax Informatics — mobile phone is spamming with unknown apps and ads. need a solution for this problem

 Sudeep Tiwari on Feb 19, 2019
Unknown ads are showing continuously and unwanted ads are automatically installing in my phone. Not any solution which i have tried, doesn't give solution. Ads personalisation, privacy settings, even mobile software updation doesn't give me any solution.
What to do now?
Please suggest me the permanent solution, i have tried all kind of attempts to get a solution....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

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