Micromax Informatics Customer Care
Micromax Informatics Ltd.
Customer satisfaction rating: 13%
Submit a Complaint
8384
COMPLAINTS

Micromax Informatics Customer Care

Micromax Informatics Ltd.

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Address
Micromax House, 90B, Sector-18
Gurgaon
Gurgaon District
Haryana
India - 122015

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 8899  [Consumer Electronics]
up
449
down
273
1860 500 8286  [Smartphones]
up
605
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575

Phone:
Phone:
+91 12 4481 1000  [Head Office]
up
334
down
293

Fax:
Fax:
+91 12 4400 9603  [Head Office]

Additional info
Head Office
Micromax House, 90B, Sector-18,Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Press Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Customer Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: 1860 500 8286
Fax: +91 12 4400 9603

Factory
Micromax Informatics Ltd, Plot No.234, HPSIDC Industrial Area, Tehsil Nalagarh, Distt Solan (HO) 173205

Haryana
Micromax House, 697, Udyog Vihar, Phase-V, Gurgaon, Haryana
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

New Delhi
Plot No 21/14, Block A, Naraina Industrial Area Phase II, New Delhi- 110028

New Mumbai
Plot No 26, Sector 19E, Vashi, (Off To Palm Beach Road), Near Adlabs, New Mumbai, Maharashtra – 400705

Ahmedabad
116/1384, Laxmi Kripa Flat, New AEC Cross Road, Narayanpura, Ahmedabad, Gujarat – 380013

Secunderabad
Bunglow #179, Old Bowenpally, Behind HP Petrol Pump, Near Old Bowenpally Bus Stop, Secunderabad, Andhra Pradesh – 500011

Bangalore
28, 20th ‘I’ Cross, Ejipura, Viveknagar Post, Bangalore, Karnataka – 560047

Cochin
Pournami, 9/116/A, Opp. Lane No.12, Toc H High School Road Vyttila P.O - Cochin, Kerala – 682019

Kolkata
Netaji Nagar, “E” Block, P.O. Ganganagar, Madhyamgram, Kolkata, West Bengal – 700132

View More Information...

Customer satisfaction rating
13%
Complaints
8384
Pending
1850
Resolved
591
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So far so good - The company responded to our notifications and is working on resolving complaints.

Micromax Informatics related photos (1973)

Micromax Informatics Complaints & Reviews

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Micromax Informatics — about system updates

 rekha mn on Sep 12, 2019
Please provide oreo version system update for micromax yu yureka black phone as we want to experience the other updates as well... So please do the needful as soon as possible... Or please tell us how to get system updates.. We know that we have to got settings and check but it shows no updates available... Other companies like redmi and samsung are providing system updates monthly... We are also want to experience the features......
Complaint comments  Read comments Complaint category Electronics & Appliances

Micromax Informatics — replacement of led monitor.

 Dr.lakshay on Aug 31, 2019
My led monitor from micromax stopped working within a couple of months after buying. I placed a complaint on 24th june. The technician visited a couple of days later and i was told that the monitor will be replaced. Now even after more than 2 months the monitor has not been replaced even after contacting the service center time and again. Now they tell me that my replacement has been rejected.
The registered mobile number with which the complaint is registered is [protected].
- dr. Lakshay goel...
Complaint comments  Read comments Complaint category TVs

Micromax Informatics — my money back micromax tv is faulty,

 er_singh on Aug 30, 2019
I purchase a 42 inch led tv of micromax from flipkart on emi basis 25/12/2017. The tv comes 3 year onsite warranty. It's defect come after 4 months on screen some color full tiny parts on middle area of screen, may 2018 tv is defect.
Again tv is problem after 5 month december month 2018, and again its problem in march 2019, all time they are replace the tv and charge 826/ rupees for service charge, i ask them when its come with warranty and your tv is defective, every time same problem.
So why we pay the service charge..
Panel problem is come three time and they are replace...
Complaint comments  Read comments Complaint category TVs

Micromax Informatics — micromax tv repair issues

 rh1111 on Aug 30, 2019
My led tv backlight failed and i raised a complaint on number +[protected]. They gave me a complaint number and i got a call from micromax service centre with number +91 [protected] and they told me that they will take the task but i will have to take the tv to their shop which is 20 km away from house and they will not provide transportation. If i need to avail transportation they will charge me inr 3000 and no bill will be provided for that. What does this mean? How am i supposed to carry 50 inch led tv to their shop whereas they can easily come with proper equipment to take the tv from my house...
Complaint comments  Read comments Complaint category TVs

Micromax — everything is ok but scholarship not received

 9451171265 on Aug 22, 2019
सेवा में,
माननीय मुख्य मंत्री जी
उत्तर प्रदेश सरकार लखनऊ.

Sub- Scholarship Not received. . Sir, My name Ankit Gupta s/o Arvind Kumar Gupta. Sir Maine De.led me scholorship ka form bhara tha aur district scholorship committe se verify bhi ho Gaya tha 14 January 2019 Ko mere (general category) Lekin sir Abhi tak Mera scholor nahi aaya h mere account me.mere college ke sabhi general student ka aa Gaya h but Mera nahi aaya hai. Status check karne par Fund not available show karta...
Complaint comments  Read comments Complaint category Education

Micromax Informatics — placed orders for micromax mobile a68 new battery on 02.08.2019.

 Suryaprakash M B on Aug 22, 2019
On visiting s3 commn. In jayanagar bangalore, on 02.08.19, mr. Zabi assured me required product will be ready for delivery on 05.19 (a68 model mobile battery).

Contacting s3 commn daily on phone about product, but says, product is yet to come from factory. I find unreasonable delay in meeting customers requirement, after taking payment (rs.650) paid on 02.08.19.

3 please help me to get my orders placed battery for model mobile early.

- suryaprakash m b
customer - [protected]...
Complaint comments  Read comments Complaint category Business & Finances

Micromax Informatics — delay in my request

 Rohitrone on Aug 22, 2019
I already registered my complain to my nearest micromax service centre in ashok nagar, but the respond to that complain about my led micromax tv after 1 week, than after 1 more week they send their employe to take the tv to their service center because there is some issue of backlight panel in my tv and after 1 more week i get back my tv with 3 months warranty of backlight panel, but just after 1 month it again shows some problem in the backlight panel. Then i again call the service center and they take my tv but it's already 4 weeks since than and i didn't receive my tv and they are just bluffing...
Complaint comments  Read comments Complaint category TVs

Micromax Informatics — manufacturing defect found in tv

 chiru cj on Aug 20, 2019
Sir,
We purchased micromax 40inch led tv on april 27th 2019, and it was stopped working on 30 july 2019. Complained through mails, service persons came replaced new board and said it has manufacture problem. I mailed and demanding new tv, and they stopped responding for mails. I have to be pay 3emis for this not working tv (Attached photos and invoice)...
Complaint comments  Read comments Complaint category TVs

Micromax Informatics Ltd. — micromax 21" led monitor

 vision17775 on Aug 14, 2019
I had purchased a 21" micromax led monitor online on amazon.in, in the month december, 2018 and date of purchase is 14/12/2018. It was damaged in transit which i had not noticed initially, but later seen the product have a problem of defocus at right sided down corner so i had registered a complain first time to micromax customer care on dated 25/02/2019, complain ref. No. Ser[protected] & ser[protected], but not attended by service micromax service partner. Again i had registered complain on 15/3/2019 and then asc called and informed that they will attend the call monday on 18/03/2019 in morning...
Complaint comments  Read comments Complaint category Computer Hardware

Micromax Informatics — micromax bharat 1 v409

 ujjawal kumar Kumar on Aug 12, 2019
I am unable to update my phone because when i open about phone then system update after that i am going to press the ok option in this time it comes return back to the system update this happens too many times.
because of this i am unable to acces my phone as i am unaable to use any network on this device
along with that whatsapp is not running it shows that your date and time is incorrect after watching this i reset the date and time but after this this did not work
now please give me a solution for this problem...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — misbehave service center staff

 INDAL GIRI on Aug 12, 2019
I have micromax power bank after 1 month my power bank not working properly then i visited service center chandigarh sector 35, there is staff name rakesh, no. [protected] he told me fist we will checking you power bank then i give them he don't give any paper or job #, after 30 to 40 min he told your power bank is total damage its in waranty then i try to take a video for our conversation then he take my phone and delete the videos. Plz help my name - indal kumar, no - [protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

Micromax — micromax selfie 2 q4311 mobile phone

 jelson on Aug 11, 2019
I am purchased a micromax selfie 2 mobile phone via flipkart. On 26th october 2018. Now a days it have some hanging problems. Today suddenly switched off automatically then not restarting. Many times i tired to turn on manually. But that's not working. Kindly request to take an certain action towards my problem.
Contact info:jelson ipe
Mob:[protected],
Mail id:[protected]@gmail.com...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — led tv installation not done

 Jyothish Pg on Aug 11, 2019
I purchased micro max led tv from flup cart order id od[protected]. The product and got a message that installation and demo scheduled installation and demo for micromax 81cm (32 inch) hd ready led tv with ips panel with order id od[protected] has been scheduled with micromax. Your service request number for the same is ker[protected] and will be done on friday, aug 09, 2019.
But the intsallation not done till now. Assigned an service engeer also. But no further procedure not done...
Complaint comments  Read comments [1]Complaint category TVs

Micromax — tv issue

 &iba on Aug 11, 2019
I have brought a tv on feb 2018 and i could see a thin line on tv. Over this issue i tried connecting to micromax customer care care through different number but could not able to. I have a year warranty+ 2 year of extended warranty. Please advise me over this issue. Also it is really surprises me that there is not even a single customer care number by which i a can get in touch with....
Complaint comments  Read comments Complaint category TVs

Micromax Informatics — micromax canvas tab p701/immediate action required - priority support [Resolved]

 monalisha04 on Aug 9, 2019
Hi,

I am monalisha gupta. I had ordered micromax tablet (Micromax canvas tab p701+ tablet (7 inch, 16gb, wi-fi + 4g lte + voice calling), blue) on june 6th 2019 from amazon, india.

After using for a week, i found so many issues mentioned below:
1. Ear phone got damaged/broken off
2. Battery issue/not charging
3. Back blue cover is not setup properly and seems damaged.

I am really suffering and can't use this tablet anymore.

This phone is under 1 year manufacturer warranty for device and 6 months manufacturer warranty...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — got extended warranty however we are forced to pay for parts replaced

 Seiyao on Aug 1, 2019
I have been running from pillar to pillar to get my led fix. First your service center employees lied saying my tv has warranty of 1 yr only. After i showed them my proof and calling your customer service whose name was krishna have talked to service center people. They accepted that my led has an extended warranty valid till[protected]. Now when i went to get my led fix. First micromax said parts are covered so i dont have to any anything except servicing charges to which i agreed. However, the service center said i need to pay 6k for replacement of parts. I got a callback from micromax executive...
Complaint comments  Read comments Complaint category TVs

Micromax Informatics — technician refusing to visit

 nandolia on Jul 31, 2019
I have micromax 40 ich led tv. I am facing issue when i switch on the tv. I have launch complaint on 26 july 2019 regarding the same. I told me within 72 hrs there technician will visit my place (Complaint number - hip[protected]). I received message from micro max on 29 july which shows the details of technician (Varinder kumar - [protected], svc-[protected]). They have also share the ch code which i used to be share with technician once my tv got repaired. As i have not received any call from technician as 72 hrs are over i call him up. First he take all the detasils from me regarding tv. Once i...
Complaint comments  Read comments [1]Complaint category TVs

Micromax Informatics — non delivery of your mobile and misleading the customers

 Tanuja Mahajan on Jul 23, 2019
Job sheet no[protected].
I got a new phone on 24/08/2018. It had many issues of switching off automatically so we went to micromax store as it had 100 days replacement warranty. The people at the center checked and stated that phone is faulty so we will replace it within 7 days.. It was 2 months but still customer executive were like service is done and we will dispatch soon... Later again I called they said servicing is going on(we were made fool).
In April or may I again called customer executive they said it is delivered to the service station. I called them they said we...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Micromax Informatics — display kaam nahi kar raha hai

 mearj ahmad on Jul 17, 2019
Mera naam meraj ahmad hai mane micromax canvas tab p702 tablet amazone say 10.01.2019 ko liya jiska order id:[protected] hai or mere micromax canvas tab abhi warranty me hai mane micro max service center me gaya date 21.06.2019 ko to wo bolte hai ki aap ka imei no accept nahi kar raha hai to mane amazon ke customer care ko phone lagaya wo bole mughe micromax customer service centerwalo say baat karayiye to mane baat bhi karaya phir bhi abhi tak mera display thik nahi huwa amazon wale bolte hai 7 days ka wate kigiye aap ka kaam ho jayega but abhi tak kaam nahi huwa micromax service center...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax — micromax led uhd 42"

 Aman Magotra on Jul 13, 2019
I registered the complaint to micromax customer care regarding my Micromax LED UHD 42", Ticket No. (JNK[protected]) on 2nd july 2019 and technician called me on 8th july and asked to transfer 6500 to his account then only he will visit to my place. and when i called to customer care, they told me that your complaint has been closed as technician was unable to reach out to your mobile. Even though when i appraised customer care about this conduct of technician they said that we'll arrange the call back to you from senior but till today (12th july 2019) i didn't receive any call from micromax. Let's...
Complaint comments  Read comments Complaint category TVs

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