Micromax Informatics Customer Care
Micromax Informatics Ltd.
Customer satisfaction rating: 12%
Submit a Complaint
9749
COMPLAINTS

Micromax Informatics Customer Care

Micromax Informatics Ltd.

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Address
Micromax House, 90B, Sector-18
Gurgaon
Gurgaon District
Haryana
India - 122015

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 8899  [Consumer Electronics]
up
385
down
234
1860 500 8286  [Smartphones]
up
552
down
541

Phone:
Phone:
+91 12 4481 1000  [Head Office]
up
295
down
266

Fax:
Fax:
+91 12 4400 9603  [Head Office]

Additional info
Head Office
Micromax House, 90B, Sector-18,Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Press Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

Customer Relations
Micromax House, 90B, Sector-18, Gurgaon - 122015
Tel: 1860 500 8286
Fax: +91 12 4400 9603

Factory
Micromax Informatics Ltd, Plot No.234, HPSIDC Industrial Area, Tehsil Nalagarh, Distt Solan (HO) 173205

Haryana
Micromax House, 697, Udyog Vihar, Phase-V, Gurgaon, Haryana
Tel: +91 12 4481 1000
Fax: +91 12 4400 9603

New Delhi
Plot No 21/14, Block A, Naraina Industrial Area Phase II, New Delhi- 110028

New Mumbai
Plot No 26, Sector 19E, Vashi, (Off To Palm Beach Road), Near Adlabs, New Mumbai, Maharashtra – 400705

Ahmedabad
116/1384, Laxmi Kripa Flat, New AEC Cross Road, Narayanpura, Ahmedabad, Gujarat – 380013

Secunderabad
Bunglow #179, Old Bowenpally, Behind HP Petrol Pump, Near Old Bowenpally Bus Stop, Secunderabad, Andhra Pradesh – 500011

Bangalore
28, 20th ‘I’ Cross, Ejipura, Viveknagar Post, Bangalore, Karnataka – 560047

Cochin
Pournami, 9/116/A, Opp. Lane No.12, Toc H High School Road Vyttila P.O - Cochin, Kerala – 682019

Kolkata
Netaji Nagar, “E” Block, P.O. Ganganagar, Madhyamgram, Kolkata, West Bengal – 700132

View More Information...

Customer satisfaction rating
12%
Complaints
9749
Pending
2265
Resolved
574
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Micromax Informatics Complaints & Reviews

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Micromax Informatics — led tv warranty issue

 hsaifee on Jan 19, 2018
I have purchased my micromax led tv model 43x6300mnd sr. 00071b[protected] from a reliance digital store at sam jabalpur and i was told that it carries a 3 year warranty. As today i faced a problem in my tv and came to know that my tv is out of warrranty though its being only a bit above a year since i purchased it. Kindly look into the matter and do the needful...
Complaint comments  Read comments Complaint category TVs

Micro Max — worst customer service

 sunil2518 on Jan 19, 2018
I own micromax 32inch t. V and had display issue. Customer care & service center service was pathetic, never seen such a worst customer service. 2 repairs & 3rd still in process (From nov 18th, 2017). I am without my television and struggling with micromax customer care & service center since sept 2017. Multiple calls, send my grievances to info@micromaxinfo.com…. Promised call backs failed. Overall i lost trust on mm and will never ever recommend anyone. I am writing this with lot of pain. Hope this is heard by someone and will respect customer’s pain.
I expect a call from an executive...
Complaint comments  Read comments Complaint category TVs

Micromax Informatics — no service of tv

 vikash raaj on Jan 17, 2018
Scrape Customer service team where they dont even care of our complaint.
2months over still there is no replacement provided to us.
they are asking to contact the local service center and they are telling us to come and collect the replace ment tv which they dont provide any proof that this is the replacement tv.
the service center is 80KM away from my location.
This is how micromax cheat and earn money....
Complaint comments  Read comments Complaint category TVs

Micromax Informatics — app center damage

 Lic Mahendhar on Jan 16, 2018
Am using a handset micromax canvas e313. There is an inbuild app in this handset which is "app center" we cannot uninstall this app, on the other side it gives push notification of installing an app without users permission. Everytime it gives new application to to install. This is how micromax is earning by installing new applications everytime without user permission. I need solution of it. Who all are facing this problem. Comment

Micromax app center complaint...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — micromax worst service center ( mobi tech tambaram, chennai, tamil nadu 600045)

 shabeerhussan on Jan 15, 2018
Date: 15.01.2018

To
The Manager
Customer Care
Micromax
Chennai.

Dear Sir//Ma'am,

I Shabeer Ahmed given my Micromax mobile, model no; Q 462,
IMEI NO.1: [protected], IMEI NO.2: [protected].
to your authorized service centre, Mobi Tech – Kadaperi, Tambaram, for a change of
Touch and Display AND housing to be replaced due to its mal functioning on29.12.2017 bearing Job no.(receipt no .812).
For the replace of the same the service center demanded Rs. 2800/= for which upon enquiring at velachery...
Complaint comments  Read comments Complaint category Mobile Service Providers

Micromax Informatics — canvas selfie given for repair but not getting any reply

 aakanksha.navle on Jan 15, 2018
Dear sir,

I have given my micromax canvas selfie to the authroised center of micromax for repair in malad mumbai and i have paid the charges from the same. The day i was supposed to go and collect my phone on that day the authorised service center got disappeared. I have been following up with the customer care but not getting any update on my phone.

I have all the details of my phone and bill of the authroised service center.

Please assist me on the same.

Thanks & regards
Akansha...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — micromax mobile vdeo 3 not working - defective product sold by poorvika

 Muthukumar Azhagappan on Jan 11, 2018
Hi,

I bought micro max Vdeo 3 mobile for Rs.4500/- in Poorvika Mogappair West branch on 03rdJan.18. The next day after charging mobile not even half a day back up is not there and started rebooting frequently.. mobile started heating when i call to other persons..

When i approached 3rd day Poorvika, branch Manager Mr. Baskaran( [protected]) informed that mobile once billed and handed over to customer, Poorvika will not responsible for any reason and advised me to check with DRB Enterprises @ service center in Anna Nagar mentioned in the invoice for service..
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Micromax Informatics — mobile phone replacement is pending more than 2 months

 amit102030 on Jan 11, 2018
Dear Micromax Team,
i m purchase a micromax canvas mobile on 11Nov 2017 and after that i am facing a issue than i m vist Service center and they are update mobile software 2-3 times under a week but continously i am facing a same issue. and after that finally my mobile phone is submitted to the center for replacement on 21 Dec 2017 with Request no.[protected]-30993084
on 26 Dec they give me a used Mobile phone with Scarteched Screen for Replacement of my new mobile and i m refuse to accept it than they will give me a new request no[protected]-31043847 with 2-3 days time but continously...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — micromax complaint about pending issue with so much delay and no response - micromax p681

 sayantandas on Jan 10, 2018
I have submitted my tab on micromax service center on 27th nov, 2017 and today is about more than 45 days but my tablet is still in service center.

Job sheet no:[protected]-30795520
Dtd. 27.11.2017

I draw your kind attention about captioned matter which embarrassed me a lot for not repairing my tablet of defective display screen within warranty. Crazy infovision, the service centre, excuses about shortage of parts etc. Already 38 days has been passed and i am in very much trouble. Pls. Help me to expedite the matter to solve earliest at your end....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax Informatics — micromax q465 handset

 aniruddhadutta on Jan 9, 2018
I have a micromax handset model q465 which is under warranty. Its a 4g sim supported volte device. But this set is fail to support jio sim. I have visited the micromax care named shree sai telecom shop no 01, ground floordevi place opposite raj cinema gurgaon.. Contact no[protected]. But the representative neither take care nor try to solve the problem. Reversely he was trying to convince me that is not handset problem its a sim problem. The logic is not accetable at all.
I am waiting for kind attention for this matter....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Micromax — replace my battery during service at micromax service center

 mohammedashrafit on Jan 9, 2018
Sir i submitted my mobile micromax canvas 5 e481 at micromax service centre (M/s shri nath infotech agra.). The service provider told me a problem in mobile regarding motherboard. He told me that motherboard will be repaired and the repairing cost will be 2500 rs. And time is 15 days. I agreed. During submission my mobile, i noted my battery no.
When i reached service center after 15 days, he gave me mobile and take 2500 rupees. I checked my battery no at same time, i was shocked. The battery was replaced. I complaint service provider but invain. He said that micromax company replaced my...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — micromax led tv malfunctioning

 muktima1 on Jan 9, 2018
I have brought a micromax led tv on 6/01/2017, but on 31st dec'2017 it starts malfunctioning. After complaining servicing crew has come and checked it and give assurance to repair very soon. But till day i have not received any response from them. This is for your necessary action pl. Moore i asked change my tv to them. Kindly do the necessary action to resolve my problem....
Complaint comments  Read comments [2]Complaint category TVs

Micromax Informatics — 3 times repaired in 2 month still it not working

 Reham Shaikh on Jan 7, 2018
I fed up from micromax canvas series led tv it repaired 3 times in 2 months of complaint but it still not working so please replace my product service is too slow and service centre taking it lightly daily i call to service centre led tv stopped at micromax branding it is under warranty if 4 month of purchasing product is in this condition then in future what will happen...
Complaint comments  Read comments [1]Complaint category TVs

Micromax Informatics — micromax q413 handset given for repair under warranty.

 narendra yargattikar on Jan 5, 2018
I had purchased a micromax q 413 handset. From the very first day handset has over heating problem. When i visited your customer service centre in sangli, maharashtra, they told that `you use the handset after three four months it will stop over heating. As per the instruction i used the handset. But problem not solved. It happened for two three times then your customer service person accepted the handest and after a month returned saying everything is ok, the handset ie repaired. But the problem was remained as it is. Again i returned handset to service centre for repairy. It take at least three...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — q383 bolt micromax mobile

 Roselin David on Jan 4, 2018
Sir,
I have purchased q383 bolt micromax mobile - [protected]..
On 15/08/2016... Poovika mobile chennai @ perambur branch.. On next day charger not connected.. Again visited the same branch... We explaine the complained... Immediately the sales person open the new phone box and replace the charger same he put the old one and he packed the like new.
We came back home we check the same... Next couple of months same problem happen,,, we visit the same mobile shop. They said pls give to micromax service center,, we visit the same.. The srevice person said.. Charger connector...
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — neither can they make my iphone nor will they replace it.

 dominicagacy on Jan 4, 2018
From the time i bought the micromax phone i m facing a lot of problems with the phone. The phone spent more time in the service center then with me. Over an over again i have asked for replacement when they can't repair it as this can't go on for ever. The service center doesn't even bother calling to tell what is happening with phone. We have to spent money going to them or calling them instead. I just want a replacement as this can't go on an on. Please someone call back [protected].
The website says toll free no. [protected] but i got changed for the full call....
Complaint comments  Read comments Complaint category Mobile Handsets

Micromax Informatics — complaining about replace my battery during service at service center

 mohammedashrafit on Jan 1, 2018
Sir i submitted my mobile micromax canvas 5 e481 at micromax service centre (M/s shri nath infotech agra.). The service provider told me a problem in mobile regarding motherboard. He told me that motherboard will be repaired and the repairing cost will be 2500 rs. And time is 15 days. I agreed. During submission my mobile, i noted my battery no.
When i reached service center after 15 days, he gave me mobile and take 2500 rupees. I checked my battery no at same time, i was shocked. The battery was replaced. I complaint service provider but invain. He said that micromax company replaced my...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Micromax Informatics — my micromax phone is stolen[lost]

 Ankit Arjun on Dec 31, 2017
My phone is stolen of micromax model q427 [micromax canvas unit 4] on the consumer name of amit kumar, parbatti, bhagalpur, 812002 phone imei no. M_imei: [protected] or s_imei: [protected] on that phone my personal data, account no., credit no., or many important documents is in my phone without any protections so, please i just wants to block my id or every secure things....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Micromax Informatics — about the battery

 Aksh Ankesh on Dec 30, 2017
I have bought a battery yesterday from Micromax service center for yu yureka 1. But the people overthere didn't provided me a computer generated bill. At first they were not ready to provide me a bill, but later they provided me the bill and i insisted them to right the serial no of the battery on the bill. I think that the battery that they provided me is fake one because it doesn't charges upto 100 % at all. Serial no of battery is V[protected]. Please check this if this orginal battery or not....
Complaint comments  Read comments Complaint category Products & Services

Micromax Informatics — replace earphone

 Panchal1920 on Dec 29, 2017
Dear sir, my smartphone micromax q4311 bought 2 months ago and its earphone not working properly now so i go to care center at ctm. They are not replace my earphone just because one rubber bug not available on one side speaker. It just missing by me so its minor problem they said me not replace this earphone. I wish take some action against them. And permit to replace my earphone. Asap...
Complaint comments  Read comments Complaint category Mobile Handsets

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