[Resolved] BagItToday — refund for non delivery of products within time | |||
Dear Sir/Madam, I had ordered , Samsung LCD b 450 through your tele calling inquiry. On same day I had make payments through credit cards. After 15 days, when I had not received same material from your end , than I had contact your executive on [protected], At that time , they had told me that, your area is not covered under delivery area and option is there , if you want take those product, you can collect from your office, otherwise you can get same amount refund. That time , I gad clearly told them to deposit those amount & they ensured me that, you will get amount within 20 days. After 20 days, I had check my account and not found any debit from your end. Today I had talk with your representative ( Mr. Vikram) for same and surprise answer was that, yesterday your product was couriered from your warehouse. Now question is that, I had already cancel those product & inform to you for refund those amount, than why you dispatch same ? 2nd thing was that , nothing communication has been there from your end regarding this update. Finally my sincerer request is that, I required only refund, Request to take corrective action, otherwise option is there for to reach consumer forum for get justice. Regards, Vikramsinh Dabhi [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
They will make so many excuse like your address is incomplete, we are shifting our warehouse, we sent your complain to concern deptt. Such and such...they will also ask you to wait 2-7 days or 7-10 days, but when the time came, they will have another excuses... I wonder how can they still run their online store by cheating people!
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Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301