BagItToday — No Refund

Address:Hyderabad, Andhra Pradesh

Hi,

This is Ramesh. I did buy a watch from BAGITToday through online service on 15th March, 2010 worth of 4,290/-. The Ordrer ID:[protected]. They said that the order will be dispatched within 2-3 weeks, but I didn't receive the order. So I called the custom care and informed then they said it was returned us, will dispatch again, then I waited again for 3 weeks and called the customer care again. They said we are going to dispatch it. By seeing that irresponsible services, I cancelled the order on 14th April, 2010. They said it will take 21-28 working days to refund the amount. I don't what these guys need 28 working day to refund amount. They said me to following to the email id [protected]@bagittoday.com with subject ONLINECOMPLIANTS.

It crossed one month still I didn't get the refund amount. When I called the custom card they said Reference Number need to be generated, which was not done. finally reference number was generated on 4th June, 2010. I have been following up frequently, every time I was getting the same statement repeatedly "we sincerely apologize for the inconvenience, Kindly wait for some more time and you will receive your refund very soon."

Still I didn't get my refund amount. This is a fraud service, am advising never use this service.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi
I ordered
"Hottest Sale of the week: Reebok Roller Coaster Shoes @ 60% off with Free gifts worth Rs 8999" on 12th May 2010. I have not received the items yet, I contacted them by email, they said my address was wrong, although my address was 100% correct, then they told me they will send it again, they have been promising in email that I will receive the items soon, but so far nothing happened.
I asked them for refund, now they don't even respond my emails.

I think this is a fake company, the guys behind this company are cheaters. This company should be closed.
http://consumergrievance.com/icrpc.org.about.htm
I have made online payment for purchasing clothes through Bagittoday website. My total payment is rupees1995 and
order id 33446304. later Bagittoday has confirmed that my order cannot be processed. its been already 5 months and yet there is no refund of my payment. kindly process my issue at the earliest

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Today / BagItToday
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    1298
    Pending
    0
    Resolved
    753
    India Today / BagItToday Phone
    +91 12 0407 8000
    India Today / BagItToday Address
    Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
    View all India Today / BagItToday contact information