[Resolved]  BagItToday — Refund for cancelled order is not received

Address:Karnataka

Bag it today (India today group) took an order from me for a holiday resorts by saying some false offers on 30-Jun-11 vide Order ID-[protected] . Afer the verification call, i come to know that they have given false commitment and immediately, i've cancelled that order on the same day. Even after 26 days, no one in that company is giving commitment that when the money will be refunded. Every day they are sending mails, saying that the money will be refunded, but i don't see any such symptoms of refund. Requesting your intervention to get me the refund.

Regards
Devadass
mail id [protected]@rediffmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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BagItToday — refund order not processed

sir,
my membership no. is ITBC.09208811. i have purchased rebok shoes from bagittoday with invoice no. ORA[protected]BT in april. but they have sent me wrong size ie, "8" istead of "9". i sent the shoes back to bagittoday for refund of my money. i have sent back the freegift rebok watch also to them and scanned copies of PODs. but till now my refund has not been made to my credit card account. there is no reply to the mails and customer care centere is not responding by phone. pl do something to get my money back thanku
mnsmurti

Dear Mr. Mamidi,

We have come across your online complaint registered on https://www.consumercomplaints.in

Please accept our sincere apologies for the inconvenience caused to you.

We would like to inform you that your refund has already been processed and credited into your account, please find below the refund details:-

• Refund Date :[protected]
• Transaction id: [protected]
• Refund Amount:1198.00

We request you to kindly get in touch with your bank/ credit card provider and confirm the receipt of the refund amount to us.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Swatantra Jha
Online Support (Bag it today)

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