[Resolved] BagItToday — miss guide to customer | |||
I purchase a order by confermation markiting person (bagittoday) .i paid 3999 + 499 rs for this packege .before purchasing markiting person (bagittoday ) confermed me that holiday will be book on 9th feb 2013 . Now everything done by me and now booking person paying me it cant be done on 9th feb. My order no - [protected] Mail by me - I am going on 9/2/13 for holiday at manali , i need confirmation as soon as my holiday voucher. I has been already talk with anupama ( bagittoday assistant ) from last 14-55 day's against this matter by no - [protected] . i talked with senior executive of yatra.com through anupama ( bagittoday executive ). It says me that please agree all term and conditions . I am making plan for 9 feb 2013 , i had been booked my bus ticket for this date for manali ,This all plane has been conseren with yatra.com senior executive , it was say to me purchase this voucher your date will be confirmed . But now When I am making payment 499 & filling form Then that time manali is not selecting on date 9 feb 2013 . plzzz solved this problem . Mail return by bagittoday - Dear Mr. Kumar, This is with reference to your e-mail regarding your booking confirmation. Please accept our sincere apologies for the inconvenience caused to you. We would like to inform you that as per our records and our T&C we had already informed you that you have to inform to us before 30 days of your actual booking by making the payment of Rs.499. so we are unable to process your request regarding your booking which you have mentioned on the trial mai Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
I was totally conned by around 20-30 calls to buy a voucher for a holiday through this http://www.bagittoday.com/faces/bcode/4751/index.jsp
The customer care promised me list of 8 hotels saying that I can use the voucher against this. When I kept on asking him whether can he provide any document which provides all these hotels he said that that will be mailed after I make the payment.
I refused initially but around 20-30 calls were made from them convincing me to make the payment. After I made the payment I got the booking id. Now when the executive called up for confirming she said that only 2 hotels are covered, which are the cheapest accomodation available and other 8 hotels are not covered.
Whenever I call up their customer care they give a different std number and say that they are not responsible.
After calling the alternate number for 4 times 15minutes each the call gets cut after playing music for the entire duration.
This is the biggest scam where they are making money through the deal and the phone calls.
Can somebody guide me how can I sue this company?
The customer care promised me list of 8 hotels saying that I can use the voucher against this. When I kept on asking him whether can he provide any document which provides all these hotels he said that that will be mailed after I make the payment.
I refused initially but around 20-30 calls were made from them convincing me to make the payment. After I made the payment I got the booking id. Now when the executive called up for confirming she said that only 2 hotels are covered, which are the cheapest accomodation available and other 8 hotels are not covered.
Whenever I call up their customer care they give a different std number and say that they are not responsible.
After calling the alternate number for 4 times 15minutes each the call gets cut after playing music for the entire duration.
This is the biggest scam where they are making money through the deal and the phone calls.
Can somebody guide me how can I sue this company?
Frauds at the highest level they are thats it, [protected]@yahoo.com
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+91 12 0407 8000
Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
we would like to inform you that already we have taken this matter to concern team so kindly provide us 5 to 6 working days. We will update you soon.
Thanks & Regards,
Arpit Mehrotra
Online Support (Bag it today)