[Resolved]  BagItToday — Fraud site

Address:New Delhi, Delhi

I purchased with them.
After 40 days , received a shipment.
Item is totally different from what I ordered ( I ordered children shoes of ID ). In fact they shipped
wrong item / wrong size / wrong colour.
How can they ship anything whatever depending upon there mood ??

Whatever I received is of pathetic quality. Glue marks are showing all over the shoes.
So can’t even use this item to gift someone.

Upon my complaint first they just replied that there terms mention that colour of the product might vary.
When I complained again that product and size is also different and quality is pathetic , they replied that I return the product at my expense and after returning I contact them after 6 days. WTF !!!!!
They shipped item after 40 days………….Now they want me to return the wrong item at my expense and contact them after 6 days for any possible solution.

They are a fraud site. I just wasted my few hundred rupees.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

We have come across your online complaint registered on

Please accept our sincere apologies for the inconvenience caused to you.

We regret to inform you that we are unable to locate your order in the system and request you to kindly provide us with the following details:-

 Order ID
 Authentication code
 Transaction reference Number
 Date of payment
 Transaction Amount

On hearing from you, we shall provide you with the status of your order.

We shall be happy to render any further assistance or clarification that you may require.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Leela Rawat
Bag It Today.
Order number : 94527
Billing ID : [protected]
Order date and Date of payment : 22 April 2011
Transaction Amount : Rs.238 ( after coupon discount which was purchased from Koovs )
Your Invoice number : TRNPL/DLI/[protected]/99304

I have entered whatever information I have handy. I guess should be enough. I want my refund and you get your item collected back. But send refund first as your site is not at all trustable.
I see many more similar complaints on facebook also.
Dear Ms.Rawat,

As spoken and agreed, I have sent back the shipment through your courier which has been received at your end on 22nd June.
But till now I have not heard back anything about my refund.
Please send me refund on urgent priority basis and confirm.

Thanks
Finally I received my refund after pushing a lot to Ms.Rawat
thanks

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