[Resolved]  BagItToday — online purchase of Hotel

Dear sir/mam. From Bagittoday i had purchased one holiday voucher of Rs. 3999/- on 31st may 2013. but till date I have not received the conformation vouchers. Additional conformation payment of Rs. 499/- each also paid by me on 1.7.13 & 16.8.13. details given below. so many times I was tring to know about the voucher over phone but no body received the call. One day they received the call and told that the yatra people know and you contract them. yatra people told to contarct Bagittoday people. Therefore I request you to help me. B Code Yatra order Placed Dear! BARUN PRAKASH We Thank you for your online payment of 499.00/- Following are the Details of your Voucher YOUR SUMMARY Customer Name : BARUN PRAKASH MAJHI Voucher Code : BGFeb3D5DB2 Package : Domestic Holiday Package Duration : 3 Night 4 Days Contact Number : [protected] Amount : 499.00/- Comments : Transaction Successful B Code Yatra order Placed Dear! BARUN PRAKASH We Thank you for your online payment of 499.00/- Following are the Details of your Voucher YOUR SUMMARY Customer Name : BARUN PRAKASH MAJHI Voucher Code : BGJAN3A227F Package : Domestic Holiday Package Duration : 3 Night 4 Days Contact Number : [protected] Amount : 499.00/- Comments : Transaction Successful Barun Majhi [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer,



We truly apologize for the inconvenience you have faced in this regard. Delay in response is deeply regretted as this case was under investigation and one of customer care executive was communicating with you over email and phone. We hope they have been able to address all your concern up to your satisfaction. An email has also been sent to the registered email id in this regard. We would request you to respond on the same for further assistance.



Best Regards

Yatra Care

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