[Resolved]  BagItToday — online purchased product not received

Address:East Delhi, Delhi

With reference to my order no. [protected] through Bagittoday. Its been over a month since I placed the order. I have not received my order even after their confirmation.

Below is their mail; but they are not trustworthy, as I have not received my order even after one month:

Dear Mr. Hazarika,

This is with reference to your e-mail.

Please accept our sincere apologies for the inconvenience caused to you.

We would like to inform you that your order has been fully processed from our end and dispatched against the below mentioned details:-

 Consignment Number - BC0034456
 Transporter Name - Quantium
 Tracking Id - 1267555
 Dispatch Date - 1/2/2012

You should be receiving your order within next 3- 5 working days, however, if you do not receive your order within the above time frame, do get back to us.

Further, put AWB No. in tracking No. option to trace the status on website.

Please feel free to get back to us for further assistance.

Assuring you of the best possible services, always.

Regards,

Ranjana Gupta

Executive-Customer Care

Bagittoday
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Hazarika,

We have come across your online complaint registered on grahakseva.com.

Please accept our sincere apologies for the inconvenience caused to you.

We would like to inform you that we have taken the matter with the concerned department to get your issue resolved and we will get back to you as soon as once we receive revert from the same.

Further, we would also like to inform you that, we will update you the status through your e-mail id.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Sachin
Online Support (Bag it today)

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