Bagittoday (The India Today Group) — NOT SENDING MOBILE BOOKED ONLINE

Address:Mumbai Suburban, Maharashtra

I HAD BOOKED SPICE MOBILE ON 27.01.2012 BY PAYING ONLINE THROUGH CREDIT CARD
I BOOKED IT FOR rs999 + 99 HANDLING CHARGES ie rs1098
BUT TILL I HAD NOT RECEIVED IT
ON CALLING 1st THEY SAID YOUR ORDER WAS NOT PUNCHED YOU WILL NOW RECEIVED IT BY NEXT 2-3 DAYS. ON NEXT CALL THEY SAID YOUR ADDRESS WAS NOT UPDATED.COMPLAINT NO. WAS GIVEN 602784 ON 3rd CALL THEY SAID MOBILE IS OUT OF STOCK AND WILL BE AVAILABLE IN FEW DAYS
I HAD SPEND MORE THAN 100rs IN CALLING COMPANY IS NOT RESPONDING TO IT
MY ORDER NO WAS [protected]
PLEASE HELP ME IN IT
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Dear Mr. Thakkar,

We have come across your online complaint registered on https://www.consumercomplaints.in

Please accept our sincere apologies for the inconvenience caused to you.

We would like to inform you that your order has been fully processed from our end and dispatched against the below mentioned details:-

• Consignment Number – BP0007846
• Tracking id - 1305161
• Booking id- [protected]
• Transporters Name – Quantium Solutions
• Dispatch Date – 17-Feb-2012
• Delivered to - BHARAT THAKKAR

We hope that the complaint stands resolved here.

Further, we would also like to inform you that, we will update you the status through your e-mail id.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now –[protected]

Thanks & Regards,
Sachin
Team, Bag it today

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