Spice Mobiles / Spice Mobility Customer Care
Spice Mobility Ltd.
Customer satisfaction rating: 12%
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763
COMPLAINTS

Spice Mobiles / Spice Mobility Customer Care

Spice Mobility Ltd.

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Address
S Global Knowledge Park, 19A & 19B, Sector-125
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
120
down
62

Phone:
Phone:
up
67
down
41

Additional info
Spice Mobile Service Centers

Shri Mobiles Point
Door No - 3/28, Opp Narayana Concapt School, Chaitanyapuri, 10Th Road, Dtlshuk Nagar, Hyderabad, Andhra Pradesh
+91 93 9344 4407

Rapid Solution
Sameera Kothi, Jamal Road, Near Post Office, Patna, Bihar
+91 90 9772 7701

Service Zone Tele Center
F-7, Jyoti Colony, Near Durgapuri Chowk, Shahdara, Delhi
+91 99 9082 8992

Unique Services
Shop No16, Gharse Tower, Near Don Bosco High School, Next To Micrcity, Panjim, Goa
+91 83 2663 9180

3G Infocom
4/A, 2nd Flore, Neel Kamal Complex, OppSales India, Ashram Road, Ahmedabad, Gujarat
+91 96 2400 0735

Nanak Telecom
Shop No. 7, Gandhi Market, Ambala Cantt, Haryana
+91 92 1578 9168

Mobile Seva
B125, 6th C Main, 4th Block Jayanagar, Banglore, Karnataka
+91 96 1114 8999

Mocrotech Systems
T.C 20/2042, Near Post Office, Karamana, Thiruvanathapuram, Kerala
+91 93 4942 6101

CMM Comunication
House No 535, Ruikar Road, Badkas Chowk, Nagpur, Maharashtra
+91 98 6057 6976

Trisha Enterprises
LB- 6 & 7, Mansarovar Complex, A Block, Hoshangabad Road, Bhopal, Madhya Pradesh
+91 98 2622 4885

Taipan Electronics
A/5, Om Shree Swati Manor C.H.S Ltd, Ground Floor – J. K. Sawant Marg, Opp. Shivaji Mandir, Dadar (West), Mumbai
+91 22 2437 1926

M Care
Sahid Nagar, Plot No 94, Holding No 798, Ward No 22, Bhubaneswar, Orissa
+91 93 3740 6797

Image Services
84, Leela Bhawan, Patiala, Punjab
+91 93 1620 0071

The Asian Sales & Services
301, First Floor Anand Chamber, Nr Raiser Plaza, Jaipur, Rajasthan
+91 99 2805 5545

Satyam Services
Shop No 221, 222, 223, Agarwal Tower, 2nd Floor, Sardarpura B Road, Jodhpur
+91 96 0241 3749

Chennall Cellular Service
F-69, Prince Tower, 94-113 P.H.Road, Kellys, Chennai, Tamil Nadu
+91 44 3293 3301

B.R.B.M Tele Services
28, MG Road, Anant Raj Plaza, Civil Line, Allahabad, U.P.
+91 93 3506 2777

Shiv Enterprises
25, Baghajatin Station Road, Kolkata, West Bangal
+91 94 3223 7311

Oue Bayfront 50 Collyer Quay
#04 - 06 Singapore 049123
+65 6636 5090

Corporate Communications
Chhavi Leekha, Group President, Brand & Corporate Communications
+91 12 0335 5131

Corporate Affairs & Governance
Preeti Malhotra, Group President, Corporate Affairs & Governance
+91 12 0335 5131

Investors
Corner, Ozi Amanat, Board Director & CIO
+65 9780 7118

View More Information...

Customer satisfaction rating
12%
Complaints
763
Pending
144
Resolved
53
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So far so good - The company responded to our notifications and is working on resolving complaints.

Spice Mobiles / Spice Mobility related photos (122)

Spice Mobiles / Spice Mobility Complaints & Reviews

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Spice Mobiles / Spice Mobility — no after sale service for spice smart watch in goa

 Laxman32 on Jun 22, 2018
I have purchased 'spice dual-sim smart pulse smartwatch' order no.[protected] purchased on 15/12/17 from amazon.
I have purchase this watch in dec and its manufacturing date is jan-2017 which after using not even for month its display screen turned totally white. Despite the watch is under warranty i am helpless as no one is repairing it in goa also its spare parts are not available.
Then i attempted calling spice customer care[protected] which is invalid number. I have used all possible ways to communicate to manufacturer customer care no.[protected], [protected],[protected]...
Complaint comments  Read comments Complaint category Mobile Handsets

Spice Mobiles / Spice Mobility — heating, screen not working

 rajath2232 on May 17, 2018
I purchased spicemobile, it got heating and sceern was not working one side and there is no service center in our city why spice could not open sevicecenter in every city u r fooling people or what very bad service company is not responding to cunsumer if there is no sevice then stop selling mobiles pelese respond every consumer complent or restart spice phones &sevice...
Complaint comments  Read comments Complaint category Mobile Handsets

Spice Mobiles — spice mobile battery burst

 Karthik Selaiyur on Nov 21, 2017
Hello spice

This is to inform you that i had purchased spice xlife mobile in june 2017 through amazon. I was using this mobile for three months. From last ten days mobile had a power problem. The mobile was not switching on after pressing power button for many times. And after sometime it automatically switched on. Day before yesterday when i ended a call and kept it idle suddenly mobile battery bursted with a big sound and fire too came from it. I had been trying to reach your number which is given on manual book but no sort of response from your company also the service centres...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Spice Mobiles / Spice Mobility — my complaint dt.04.09.17 to replace my phone.

 Ramarao5810 on Oct 31, 2017
My complaint dt.04.09.17 to replace my phone immediately but till now no responce from company and so many requests on phone talk with company authorities and sent complaint/ regd lawyer notices given to company to replace my phone. I request you sir, please take proper action to replace my phone. I enquired at berhampur the company's authorised service centre m/s. Satish solutions, gandhinagar main road, berhampur, they told me that we sent your phone for replacement as per their instructions. I am facing so many troubles without the mobile phone....
Complaint comments  Read comments Complaint category Mobile Handsets

Spice Mobiles / Spice Mobility — mobile problem not solution

 Solanki Banna on Sep 11, 2017
Dear sir,
Date 28.04.2017 ko spice 5721 m-imei no. [protected] anpurna mobile pro. Manish kumar mo. [protected], [protected], se purchase kiya
One month hi mobile band ho gya ful charge karne par bhi kuch time bad band ho jata tha mobile shop par dikhane par spice service center per date 14.08.2017 ko bhej diya jiska aaj date tak koi salutation nahi huwa spice service center mo. No. [protected] par bat karne par bhi koi santustipurvak jawab nahi dekar galat sabdo ka pryog karte h spice mobile se bahut problem huai h or spice service center par bhi customer se sahi bat nahi karte...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Spice Mobiles / Spice Mobility — mobile service - repaired mobile not received from long time & no response from service center

 Ramarao5810 on Sep 4, 2017
Name : rama rao from berhampur, odisha. (Ramarao5810@gmail.com)

I have purchase a spice mobile (Model: xlife m5+) from home shop 18, the order no.[protected] dated 23-04-16 and the phone delivered by 02-05-16. After care full use of phone about only 5 months, the phone started not working and the same has given to service center m/s satish solutions, gandhi nagar main road, service request no. 18102747ga0014 on 14-10-16. The phone gets repaired and returned another phone to me on 07-01-17. After 3 months of usage again the started not working (Software/ network problem) on 31-03-17....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Spice Mobiles / Spice Mobility — phone is not switching on

 amarpreetkaur19 on Aug 22, 2017
I bought a spice x life proton 5 from shop cj in december 2016. It had some problems on the screen as well a corrupted camera. Then the company send another phone to replace my older phone. But now the new replaced phone has also started malfunctioning. It has problems with the battery and now with camera also. Also when the bluetooth of the phone gets activated on its own and when i am try to turn it off the phone also gets switched off. It is not even one year since i bought the phone and this is the second time i am writing to you. I want you again to replace my phone. Solve thus problem as fast...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Spice Mobiles / Spice Mobility — battery problem for spice stellar mi-526

 jessio d'souza on Jul 22, 2017
Hi, its been 2 and half year since i bought my spice stellar mi-526 mobile.
My battery just died last month, i wanted a new battery for my phone but there are no spice service centers in margao goa.
I tried asking in local stores if they can get the battery replaced but they did not have a battery for my phone.

Is there any spice service centers in goa?
Can i please get the address and contact no.?

And lastly is it possible for me to get a new battery for my phone?

Please reply to me at jessitondsouza@gmail.com...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Spice Mobiles / Spice Mobility — mobile phone not repair

 Er devendra gurjar on Jul 22, 2017
I will purchased in spice mobile in 4 month ago and not used in one day. Mobile phone problem has been idea sim not working only network show but calling not available pls check phone in last 4 months in services centre and not prospering answer on services centre. He said we sent on spice company but no response on spice mobile company. Please help...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Spice Mobiles / Spice Mobility — Price win

 Adhori Muhabbat on Jul 13, 2017
Sir i have received a message from this number [protected] he said congrats you win £1000.000.00 o2 telecome mobile draw in uk and claim send your name age and address to win2 uk2@ outlook.com sir it is truth or false sir please reply me i am waiting for you i am very very thankful to you for this sir please read my complent i am very poor man thanks...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Spice Mobiles / Spice Mobility — Smartphone hang not properly work keypad out work

 rojadeen on Jun 19, 2017
Sir/mam i am from noida and i submit my mobile smartphone in spice service center at[protected] the phone hang work not properly out work today is passed three months i am going service center but closed shop delivery 21day but no delivr my mobile spice service center i hope you my will understand my problem
Plyz give the information my mobile as possible...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Spice Mobiles / Spice Mobility — Handset hang and touch pad problem not work out work

 rojadeen on Jun 15, 2017
Sir/mam i am form noida and i submit my smart phone spice service center at 19/03/017 sector-18 shop no-b-26, p-5, ocean plaza, sect noida due to the phone handset hang and touch pad problem not work out work.
Tody it has passed two months 18days and till. I have no any information about my phone status. I am facing so much problem at have. I hope you will under stand. My problam.
Plyz give the information as soon as possible
Service request no[protected]h30104...
Complaint comments  Read comments Complaint category Mobile Handsets

Spice Mobiles / Spice Mobility — About delay to receive my smartphone

 arjun kumar mahto on Jun 12, 2017
Sir/mam i am from dhanbad and i submit my smart phone in service centre at 13/05/2017 urmila tower bank more dhanbad due to the phone dead problem.

Today it has passed one month and till i have no any information about my phone status i am facing so much problem at home i hope you will understand my problem.
Plz give the information as soon as possibe.

Thank u...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Spice Mobiles / Spice Mobility — Spice flo big screen mobile phone with power bank - order no. 35829334

 pkjmrt on Jun 11, 2017
I had ordered spice flo big screen mobile phone with power bank. The same was delivered to me on may 28, 2017, two days before scheduled date.
However, the performance of the same is very poor and not as promised/shown on tv. Apparently, you have given an absolutely misleading advertisement enticing viewers like us to land up buying an absolutely inferior, substandard and defective product leading to patent cheating of a customer. The product upon being delivered not only appeared to be absolutely indifferent to what has been shown and promised on the tv but also does not contain the basic...
Complaint comments  Read comments Complaint category Mobile Handsets

Spice Mobiles / Spice Mobility — Mobile phone repairing or replacement

 kirti ranjan mishra on May 27, 2017
I gave my mobile phone model xlife-425 3g to service center jay jagannath enterprises, balasore which is under warranty. I give service center vide requesr no:18101745h20001 on dt:06.02.2017, but till now i can't receive my mobile. When i call to spice service center of phone number [protected] but they always told take 6 to 10 days more. After 10 days when i call they also repeat same. They always told the mobile can't service, i will replace another mobile. But time spends 3 months.

My details
Pradeep kumar nayak
Mobile : [protected]...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Spice Mobiles / Spice Mobility — I am complaining about non availability of battery

 dkpanda on May 15, 2017
Sir,
I am unable to get the battery of spice mi 535 pinaclepro set.
Further, there is no response from the customer care.
Whether the top management is sleeping or they have packed their business!!
Surprising! No body is responding.
The battery is also not available in the market.
If i am not getting the battery then my set will be converted to a paperweight....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Spice Mobiles / Spice Mobility — Mobile problem

 azharuddinshaikh185@gmail.com on Apr 27, 2017
Respected sir,
My name is shaikh azharuddin.
I have purchased spice xlife m5 pro handset. Mobile is under warrenty. Mobile purchased date 16/08/2016. My mobile problem is speaker problem. I was go to service center. We told me youre mobile will send company delhi. I havent mobile.
Please solve my problem.
My mobile no [protected] aurangabad 431001...
Complaint comments  Read comments [1]Complaint category Employees

Spice Mobiles / Spice Mobility — Job no 25100036H30101 dtd 28.03.17

 Robial Hossain on Apr 22, 2017
Respected sir,

As per your instruction i have again given my hendset to the same service center - where it was repaired
Handed over to me only two days back with same problem - at the time of delivery they told me that lcd was change & my lcd same problem exist. What does it means? Did they harreshed me?

Kindly look into the matter

Regards

Robial hossain
[protected]


On tue, 3/21/17, customercare wrote:

Subject: re: complain against service
To: "'r h'"
Date: tuesday,...
Complaint comments  Read comments Complaint category Mobile Handsets

Spice Mobiles / Spice Mobility — Spice mobiles fails to provide after sales service

 Bappa Gorai on Apr 14, 2017
I purchased a spice xlife proton 5 pro mobile form cyber king at bankura, west bengal. The phone was under warranty and deposited to spice service center at bankura on 15.02.2017 for network and bluetooth problems, the service request no. Is 25100049h20097. But after some days they told me that they were unable to repair it so the handset has been sent to delhi service center. After 2 moths they don't repaired my phone yet. After many phone calls and visits they only tell me that the defective part is not available and it will take more time. When i will get my phone back? If they are unable to...
Complaint comments  Read comments Complaint category Mobile Handsets

Spice Mobiles / Spice Mobility — Spice Mobile Company fails to provide after sales service [Resolved]

 Ved_107 on Mar 29, 2017
I purchased a spice mobile (MODEL NO. XLIF=425 3G) for m son Mr. Mayank from open market at Ghaziabad. The phone was under warranty as on[protected] while it was deposit to repair some technical problems. The service Request No. 24101079GC0406.

The said spice mobile (MODEL NO. XLIF=425 3G) was deposited for repair at New Spice Sales and Solu, Authorised Service Centre, Shine Town, 255, Wright Ganj, G.T. Road, Ghanta Ghar, Ghaziabad, Uttar Pradesh-201001.

We contacted with the said New Spice Sales and Solu, Authorised Service Centre, Ghaziabad, the said mobile did not...
Complaint comments  Read comments Complaint category Mobile Handsets

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