BagItToday — non delivery of items after payment

Address:Visakhapatnam, Andhra Pradesh

I had made order no[protected] dated 24th Dec 2010 and paid vide credit card. Upon repeated enquiries from 10th Jan 2011, on the 16th of Jan I received a mail stating that the items have been dispatched on the 14th of Jan 2011, with all details of the consignment number, Transporters name, tracking id & the dispatch date.

Now on checking with the transporter, they have reverted back that no such consignment has been booked, and that no such tracking ID has been issued.

It is my understanding that this whole exercise only involves swindling money from the people & giving them fabricated, consignment details, tracking id's etc to keep them going in circles, round & round.

Inspite of the fact that I have contacted them over mail repeatedly, at [protected]@bagittoday.com, & [protected]@bagittoday.com, I have not received any response. I even tried calling their number[protected], but there is no body to pick up the phone.

Some action needs to be taken against this bogus company.

I keep calling
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Ms. Mohammad,

We have come across your online complaint registered on https://www.consumercomplaints.in

Please accept our sincere apologies for the inconvenience caused to you.

With reference to your mail we would like to inform you that your order has been dispatched from our end under the consignment number- [protected] through ARAMEX courier on 14 - Jan-2011. As per our database you have received the parcel on 27 - Jan-2011. If you do not receive your order kindly get back to us

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on [protected]@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now ?[protected]

Thanks & Regards,
Swatantra Jha
Online Support (Bag it today)

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Today / BagItToday
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    1298
    Pending
    0
    Resolved
    753
    India Today / BagItToday Phone
    +91 12 0407 8000
    India Today / BagItToday Address
    Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
    View all India Today / BagItToday contact information