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[Resolved]  Bajaj Bsecure Steel Doors — What is Service

Please do not trust Bajaj Besecure doors people. They are cheats and spoling the reputation of Bajaj.
They just take the money from you and do not deliver the product on time. First of all, they do not have a showroom or display even in big cities and their only selling point is the brand name 'Bajaj'. Then they ask for full payment and never deliver the product. In my case, the product had a dent and they refused to change it. Then it took them 48 days to fix the door. The person who fixed the door demanded 500 rs to get this done!! NEVER EVER GO FOR IT.
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  3 CommentsShareTweet

Comments

I had the same experience but in a different form. There was a person by name Pejawar who was my sales person. Mob no. [protected] and home number[protected]. He was following up with me desperately till I got the door. After I bought it he never bothered to get it fixed. Then when I started follwoing up at his home number, he suddenly said he has left his job and is no longer responsible for this!! This is the type of Service you will get from Bajaj.
I live in Bangalore as well. I think Bajaj has cheated a lot of people like this. My sales person was Kush Bajaj ([protected]). Do not get cheated by his Surname. He is a cheat of the nth order. He will do anything till the product is sold. But once the online transfer of money is done, all your calls will be dropped and banged till you give up!!! I am planning to go to the consumer court against the damage caused by these people.
Once the door is installed, forget ever getting service even after 10 calls. Also the installation is very roughly handled, the door gets damaged and scratched and the whole look goes away.
Our lock broke and the door got locked and still these people did'nt come for service. We had to call outside mechanic to open the door.
Zero stars.

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    Customer satisfaction rating
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    Complaints
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    Bajaj Electricals Phone
    +91 22 2204 3733
    +91 22 4128 0000
    +91 22 2204 3780
    Bajaj Electricals Address
    51, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400023
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