respected sir,
This is to bring to your notice that i am not at all satisfied with the performance of my bike. the dealer are not capable to solve my problems an if i give some pressure they talk like hell and so rudely.
sir, i had purchased pulsar 180cc on 8-10-08 as due to the company scheme the service has to be done by 750 km but when i went their they said to bring the vehicle on 01-11-08 and the first service was done on1665 km...and in first service i complaint that their is wobbling in my vehicle and when ever i wash my vehicle water get inside the light..till my last 4th free service the problem was not solved...then at last they found that their is a defect in Tyre...Tyre was replaced and i gave some amount then after that also their is still wobbling at every time why should i pay m i mad to pay 70, 000 for the bike. and when it comes to the replacement of headlight the were nt able to find why their is filling of water in headlight at 4th service they said light cant be replaced as their is scratch well sir are they not capable to find the problems in 1st service...as a consumer i request u to do a favor judgment for me, so that the amount i spend on bike which is in warranty must be recover...
details of bike
frame no.- md2-drd-jzzrce60012
engine no.- djgbre73108
date of purchase[protected]
vehicle reg- rj07-sd-7612
service center and the name of comany-
BHARAT TRACTORS PVT. LTD
GANASHAR ROAD,
BIKANER,
RAJASTHAN Was this information helpful? |
AS PER YOUR COMPLAINT WE NOTED YOUR POINTS - IN THE MONTH OF APRIL YOU CAME FOR SERVICE CONTENT WHEEL WOBBLING & INSIDE HEAD LIGHT WATER GOES.
1. IN WHEEL WOBBLING THERE WAS PROBLEM IN TYRE, TYRE WAS REPLACED BY MRF COMPANY. FOR TYRE THEY MIGHT HAVE CHARGED FEW AMOUNT FOR TYRE REPLACEMENT/DEPRECATION. BHARAT TRACTORS HAVE NOT CHARGED ANY AMOUNT FOR TYRE REPLACEMENT. AND AFTER REPLACEMENT OF TYRE YOU CAME TO WORKSHOP & TOLD THAT MY VEHICLE IS OK & NOW THERE IS NO WOBBLING.
2.FOR HEAD LIGHT IT IS DAMAGED & ACCIDENTAL WHEN YOU CAME IN FIRST SERVICE. YOU WERE GUIDED THAT YHIS COMES IN ACCIDENTAL INSURANCE CLAIM. IT DOES NOT COME UNDER WARRANTY.
IF AT ALL YOU HAVE ANY PROBLEM IN VEHICLE, YOU CAN COME TO WORKSHOP.