Bajaj Electricals — Complaint # 3032226 dated 12/08/2013 reg steam iron MX-21

Address:

Gurgaon, Haryana

Dear Sirs, I am not at all satisfied with the action taken by your official on my complaint # 3032226 dated 12/08/2013. After exactly 60 days from the date of my complaint i.e. on 12/10/2013 Mr Ravinder the representative of your service dealer M/s Jeeves consumer Services Pvt Ltd came to my residence and handed over Majesty MX 7 steam iron in place of my original iron MX21. The iron repaced is a very light version/model against the one which I was using. This is not acceptable to me as my requirement is of heavy press. On his request I have taken the delivery of the above Iron with the assurance given by him that very soon he shall replace the same with the heavy iron. I have also told your official that in case you are not able to rectify my iron, please provide me the replacement with the equal range or upper model and in case of price difference shall be born by me. Please not that the iron given to me as replacement is not being used by me and I am awaiting your further action on the same. Beside the above I would also like to inform your good self and all the concerned that in absence of my iron, I am incurring approximately Rs. 30/= per day on getting my clothes pressed locally from the last over 2 months. Dear Sir, in view of the above, it is very obvious that my complaint # 3032226 dated 12/08/2013 is still deemed to be considered as pending. Your action on priority shall be appreciated. S C Gupta Mob; [protected] ( Gurgaon - Haryana )