Bajaj Electricals Rh 9 Oil Heater — NO HEATING

Address:

South Delhi, Delhi

I had purchased RH 9 oil room heater of Bajaj Electricals with serial number 06285 and batch number 0911 for an amount of Rs. 6300/- from KR Electricals (GK-1, New Delhi) on December 17, 2011. Since the purchase date my heater is not functioning properly and it does not heat the room even on keeping it switched on for 10-11 hours on maximum temperature. I am extremely dissatisfied with the product manufactured by Bajaj Electricals and have made a complaint regarding the same to the customer care on December 19, 2011. My complaint number is 812891 however till date I have not been visited by a technician to inspect the heater.

I am very disappointed at the poor quality of the product as well as the poor service and response of the customer care executives at Bajaj Electricals. I wish to get my product replaced with immediate effect and expect Bajaj Electricals to respond to my complaint taking responsibility for their faulty/ defective room heater.