[Resolved] Bajaj Finance Limited — Excess amounts charged fraudulently against my Loan | |||
I have a loan account number 4010CD00199983 from Bajal Finance Limited (Bajaj Finserve). My first installment was due on 5/5/2012 through ECS. On 21/5/2012, I received a call from Bajaj Finance that the ECS transaction could not be completed due to some server/system problem at their end, and that I needed to submit a cheque for the installment amount i.e. Rs 4050. He confirmed that since it was a technical problem for their side, I won't be charged any penality. I issued cheque number 477030 of PNB on 24/5/12. On 28th, I received another call from Bajaj Finance executive saying that the cheque had bounced, and that I needed to pay by cash. I paid the amound by cash on 28/5/12 vide their receipt number 3002318 dated 28/5/12. I asked for my bounced cheque which the executive never returned to me. Today, I checked my bank statement and, to my utter shock and disbelief, found that the cheque number 477030 dated 24/5/2012 got debited from my account on 28/5/2012. I then checked my loan account statement which even showed the penality of Rs 350 charged to my account on 21/5/2012. Do we expect such fraudulent practices at Bajaj Finance? Does Bajaj Finance cheats hapless consumers like me adopting such unethical practices? I appeal to Bajaj Finance to withdraw the penality of Rs 350/- and to return my amount of Rs 4050 alongwith applicable interest immediately which has been fraudulently charged in excess from me. Neeraj Goel Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Neeraj
This is to inform you that Waiver of Rs 350 has been given to you. You also need to provide us with your bank statement as the cheque shows bounce in our records.
With regards,
weCare
Bajaj Finserv Lending
This is to inform you that Waiver of Rs 350 has been given to you. You also need to provide us with your bank statement as the cheque shows bounce in our records.
With regards,
weCare
Bajaj Finserv Lending
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+91 20 3040 5261
+91 20 3040 5060
+91 20 3040 5221
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar, Pune, Maharashtra, India - 411014
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Thank you for sharing your Loan Account Number.
We have already initiated the process of resolution of your query.
You shall hear from us in the next 48 working hours.
During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending
mentioning your Loan Account Number in the subject.
With regards,
weCare
Bajaj Finserv Lending