[Resolved]  Bajaj Finance Ltd — Bajaj Finance Consumer Durable Loan Tenure is charged incorrectly. incorrectly

Address:

Bangalore, Karnataka

Hi All,
This is regarding Bajaj Finance Consumer Durable Loan A/C Number : 4040CD00271808.

The Issue is that:
As per the agreement while purchasing the Furniture (Sofa set) I opted for EMI of 12 months at Rs 2999 PM,

The Total cost of the Furniture is : 51,750 (Loan amount : 47,984)
Amount I have payed: 16461 (4monts advance EMI @2999 PM = 11996 + Extra amount above loan amount: 3766 + processing fee: 699)

But Now I can see from the website that the Net Tenor In Months is mention as 16 instead of 12

Please find the attached scree shots.
For your reference I have also scan and attached the Sales order for the CONSUMER DURABLE from the dealer.

I have been following with the Local Bajaj Finance persons for last 6 months, but no result.
They are not serious about this, and throwing ball on each others.

I am really frustrated and disappointed.

Can any body take up this seriously please..

I have all the required document like sales receipt from the Dealer and so.

I have only few months left for my Actual tenure... even I am not able to stop the auto debit from my account..