Bajaj Finance Ltd — EXCESS EMI being deducted | |||
I have taken a consumer surable loan from M/s Bajaj Finane for the purchase of a washing Macjine, Loan Number4560CD00043545 . As per contract the EMi of rs 2667 should be deducted, But an EMI of s 2888 is being deducted. I have tried to register a complaint on the website, but the complaint does not get registered on the website. THE IVRS system being used does not have an option for lodging of complaint. I tried to contact the local office at Lucknow and despite contacting the local office twice on phone, I only got a response that the matter will be enquired into, but got no further response. This is sheer cheating on part of the company Was this information helpful? | |||
 3 Comments | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
15%
Complaints
4647
Pending
0
Resolved
675
+91 20 3040 5261
+91 20 3040 5060
+91 20 3040 5221
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar, Pune, Maharashtra, India - 411014
View all Bajaj Finance contact information
Bajaj Finance — Repayment of Excess EMI deducted
In July 2008 I had purchased Laptop, M/s. Bajaj Finance had sanctioned a loan (Ac No. 52091) to be repaid in SEVEN montly installments. Accordingly ECS was signed by me favoring Bajaj Finance.As the last installment was falling on 5th of January 2009, I was surprised to receive a SMS in February 2009 from Bajaj Finace, to keep sufficient balance in my account. I had contacted the concern person (Mr.DEshmukh from Thane office - Cell No : [protected]), who had assured that, the excess installment so deducted from my account shall be repaid to me within 10 days.
However to my astonisment after lapse of one and half month i am not been paid with illegitimataly deducted amount so far. moreover whenever i visit the sellers (M/s. Geonet) shop i only been given assurance, which so far never materialised, that it will paid within weeks time.
sang