Bajaj Finserv Lending — Added a LIC with documents given for a Loan(Contact No [protected])

I availed consumer durables loan from Bajaj Finserv Lending for a TV purchase from LULU mall. I was informed a 0% EMI with Rs 250 processing fee. Butthey added a new lic called as BALIC against me for an amount of 1416 without my knowledge. I wrote to their customer care multiple times. I never got a satisfactory response from them even after visiting their office here at Cochin. I dont want to get robbed. These cheaters has misused the documents I have given for a consumer loan.
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Bajaj Finserv Lending customer support has been notified about the posted complaint.
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Dear Ashok,

At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending
Dear Ashok,

With reference to your post, we wish to inform you that we have cancelled the insurance for loan account number 415BAL00103415. We have sent the cancelled statement of account on your registered email ID. In future we request you to write to us at [protected]@bajajfinserv.in to assist you further.

With regards,

weCare
Bajaj Finserv Lending

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