[Resolved]  Bajaj Finserv Lending — Approval of loan

I have been living out of India for the last two years. I got an email stating that my loan for 34,500/- has been disbursed. How can you disburse a loan when I did not apply for it. Don't you check if the applicant is present in the country physically or not. The loan acc num mentioned on the welcome letter is 5800CD00057516. I want to know how did you approve this loan and to whom. I will drag you to court if this does not get resolved as I have enough proofs that I am not living in India anymore.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

Thank you for sharing your Loan Account Number that you have been associated with.

We have already initiated the process of resolution of your query. You shall hear from us in the next 48 Working hours.

During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in.


With regards,

weCare
Bajaj Finserv Lending
Dear Sir,

With reference to your post, we wish to inform you that we are in process of retrieving the scanned copy file for the said loan to verify the email ID given in the application.

There could be a possibility of a error either during filling the form by the actual customer or during data entry which we will verify and rectify . You will appreciate that even a dot (.) or a underscore (_) can change the email ID of the individual . If the email ID is wrongly captured we will delete the same from our records.

Having said that we request you not to worry as this will have no impact on any financial transaction etc . We appreciate you highlighting this to us .

You shall hear from us from [protected]@bajajfinserv.in in the next 4-5 working days confirming the action taken .

With Regards,

weCare,
Bajaj Finserv Lending
Dear Customer,

With reference to your post, we wish to inform you that we have deleted your email ID from our records and in future you shall not receive any communication from us regarding loan account number 5800CD00057516.

We once, again sincerely apologize for the inconvenience caused.

With Regards,

weCare,
Bajaj Finserv Lending

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