[Resolved] Bajaj Finserv Lending — Company not returning my PDC even though loan is cleared | |||
Hi Team, I have taken a loan 402DDF00282271 from bajaj fin serv lending in DEC 2013. Once i went to their wakdewadi branch in March for submitting the new cheques provided by bank. On that day i received no assistance and a very bad customer service by the cashier and assistant manager of that branch. When i asked to speak to the manager of the branch first of all they told me that there is not Manager kind of stuff for this branch and also the cashier is so bad that he didnt provide me any point of contact to escalate my issue. So i decided to clear my loan and paid all my remaining loan amount four months in advance. When i asked them to return me my remaining cheques that are still valid till July 2013 they asked me to speak to their main branch at Mumbai. Now this Mumbai branch has no contact point and they are communication throught mail. It has been 21 days now and there is not sign from their side of returning my cheques. Also they had put one of my cheques for clearance even though i have cleared my loan. Can you please guide me what actions ( legal actions) can i take again this company to get my remaining 4 cheques. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Rupesh,
With reference to our discussion, we wish to inform you that for loan disbursal post september, 2012 no cheques would be returned to customer as per the credit policy. We would purge the cheques at our end.
In future we request you to write to us at [protected]@bajajfinserv.in
With regards,
weCare
Bajaj Finserv Lending
With reference to our discussion, we wish to inform you that for loan disbursal post september, 2012 no cheques would be returned to customer as per the credit policy. We would purge the cheques at our end.
In future we request you to write to us at [protected]@bajajfinserv.in
With regards,
weCare
Bajaj Finserv Lending
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At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.
With regards,
weCare
Bajaj Finserv Lending