Bajaj Finserv Lending — False Promises from Bajaj finserv Lending

Address:Thane, Maharashtra

Respected Sir / Madam,

This is to inform you that i had applied for Personal Loan of Rs. 70,000 which was pre-approved from Bajaj finserv Lending. I have given four blank cheques for ECS with my complete documents and verification has also been done. They said that your amount would be disburse within 2 days after verification, but they have cheated me by not disbursing the amount which was pre-approved. Every day i had to call their executive or manager to ask about my status, why the amount is not disburse. When i called their manager of thane branch Mr. Sandeep to know about my status or why the loan amount is not disburse, he puts my call on hold or disconnects my line. Sir is this the way to treat with the customer.

I think for completing year end / month end target they collected my documents very quickly and then started to ignore.

I hope you will look into this and will provide me the solution or else ???

Waiting for your early reply.

Regards,
Nitish Jondhale
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Dear Nitish

At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution, could you please share your loan account number and contact details with us?

With regards,

weCare
Bajaj Finserv Lending
Sir,

The loan amount is not disburse yet, i really don't know the problem is and i don't have the loan account number. Am giving you my mobile no. [protected].

Waiting for your early reply.

Regards,
Nitish Jondhale
Dear Nitish,

Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 Working hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending
Dear Nitish,

With reference to our discussion, we wish to inform you that your loan application is rejected in line with our credit policy. In future we request you to write to us at [protected]@bajajfinserv.in

With regards,

weCare
Bajaj Finserv Lending

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