[Resolved]  Bajaj Finserv — unauthorized pdc

Address:Rangareddy, Andhra Pradesh
Website:www.bajajfinservlending.in

Cust id- 6590187
loan account no- 4000CD00221769
amount- 18990
advance inst amount- 3798
tenure 10
bal emi 8
first due date- [protected]
end installment date- [protected]

i have paid all the balance 8 emi's in time without fail.

as per my bank records payments were made in these dates
1.[protected]
2.[protected]
3.[protected]
4.[protected]
5.[protected]
6.[protected]
7.[protected]
8.[protected]

the 8th EMI was paid through on line and the total payment was made as per the schedule.
even i have received statement of account for the amount paid that you have received my last payment on[protected]. pmnt rcvd vide pdcno E6735774/8-2.
i am sending you copy of the attachment sent.

-Again on[protected] why did you present cheque of 1899 when all the payment was made and the emi's tenure is over.?

-After the EMI end date and in particular when total payment was made you are not supposed to make a pdc for my bank account.?by which it has been bounced.

-For your mistake of presenting unauthorized pdc why should i pay bouncing charges and overdue charges.?

-That to you did not intimate me on pdc bouncing in the month of july itself?
i have received your communication on bouncing and over due on[protected] through SMS.what were you doing from the past 1 year?,and all of a sudden now you want me to pay for your mistake?

i want this issue to be resolved asap and send in my NOC for the above loan.
This is a serious issue and i would not step back for taking legal actions.
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Dear Customer,

Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject?

With regards,

weCare
Bajaj Finserv Lending
Dear Customer,

With reference to our discussion, we wish to inform you that we have waived off the penal charges levied towards your loan account number 4000CD00221769 as a goodwill gesture and sent the statement of account and no objection certificate to your registered email ID.



With regards,

weCare
Bajaj Finserv Lending

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