[Resolved]  Bajaj Induction Cooker — bad service

Address:West Bengal

I have a bajaj induction cooker which I purchased in October 2012. Since a week it is not heating properly and since then I have been trying the customer toll free number but there is no response there. I tried calling some service shops but they told me to contact the toll free number. Some said that because my machine is still in warranty they will not repair.
It has been over a week now and I have not been able to get it fixed. My cooking gas consumption has increased substantially because of that.
I am highly dissappointed with the service of such a renowned company. When I was buying the appliance I chose bajaj over several others because I thought it is one of the leading brands and I would get prompt service as and when required. But the service is really really bad.
I hope writing my grievance here will lead to some result.
Thanks
Babita Dhanuka
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Customer,

Please provide us your contact number and your invoice number so that we can get in touch with you


Regards,
Team Bajaj Electricals
Dear Customer,

Please provide us your contact number and your invoice number so that we can get in touch with you.

Regards,
Team Morphy Richards

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