[Resolved]  Bank — WITHOUT TRANSACTION AMOUNT DEBITED

Address:Vadodara, Gujarat

Respected Sir,

I m Raj Chavda account holder in your bank,with reference to above subject I have submitted my application pertaining to automatic debited Rs.9704/-from my account no: [protected], without any use of ATM debit card and internet banking by me.

When I consult in axis bank Baroda branch they forward my application to Surat branch (parent branch) told me to approach surat branch. When I approach to surat branch they told me that this problem can’t be rectify and you have to terminat your account and re-open it for further services and also they are not able to credit my account by Rs.9704/-

I do not want close my account because this is not my fault. But my question is that I did not use my debit card ( still with me ) as well as my internet banking ( through which I can see transaction only cannot transfer the money )then how it possible to debit my account. it looks like the fault of bank service.

please do the needful and give me the better solution.

Thanks & Regards

Rajkumar Chavda

M No:[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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    Gujarat
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