Bank of Baroda Complaints & Reviews

I have an account in Bank of baroda in Kareli branch. My accnt. No. is[protected]. I have given the form for updation of mobile no for net banking. They are saying that it will going to take one month for updation. what shall I do now because this is not possible to wait for one month to transfer the money through net.Please help me out.

Hi

Last year BOB came up with a scheme in which they promised to process home loans in 6 days and also that if we maintain 1Lac rupees in savings account with their branch for one year we will get 0.25% discount on the interest rate of home loan. I asked the employees and manager that "is this discount applicable on complete amount through out the tenure?" manager said yes.

Though we had some time before we take the loan, as scheme was for people who open account before 15th Aug 2009, we decided to open the account and maintain the amount in the account.

On the pamphlet (of scheme) it was not written that whether the discount was for complete tenure or for the year we maintain 1Lac in the account. Because the manager himself said its for whole tenure we found this quite lucrative and our biggest mistake was that we did not take anything in writing, we trusted word of mouth (well we were buying house for the first time).

Also when we went to open the account one of the employees (who knew we were opening the account to avail the home loan scheme) said that we can open SSB account instead of SB account (I don't deny he had best interest for us but, this clearly shows he was not informed that the scheme is available for SB account only and that SSB account is not considered a savings account for this purpose) I asked him "is that okay?" he said yes.

Fine we were more then happy and applied for loan, due to some problems in the documents given by builder things got delayed but as we had opened the account and were maintaining the amount much more than 1 Lac (as the average should be one lac for a quarter), they said we are valid for the scheme.

Finally we got the loan and everything was fine, when we asked that when do we get the 0.25% discount they said we get it at the end of the quarter and "only for 1 year" I was shocked and I said that manager had said that we will get it for whole tenure. We went to manager and he said "No madam it might be a miss communication as it is only for 1 year". We protested and asked them to give us the benefit they said they will, they assured us that they will try and by the time any thing happens, the manager got promotion and was transferred to new location.

New manager said we will try and they kept trying for quite some time( few months )and finally they said that now as you have the SSB account you wont get the benefit for even 1 year, you are not eligible for it any more.

Here I felt cheated and I also realized that we left all other banks for BOB for the lucrative scheme and this is what happens.

Changing the loan from BOB to other bank is a big expense all over again (processing fees and mortgage deed for which we paid huge amount) and hence we decided not to change the bank as of now, but here I am lodging this complaint.

From whole incidence its clear that the previous manager just wanted to lure customers so he gets promotion and the other employee who suggested we open an SSB account instead of SB account, was not completely aware of the rules of the scheme.

Means in good old banks like BOB also, all employees are not aware of the rules and they misguide the customers and here we are stuck with more rate of interest where we could have got better deal from other banks had they not tricked us into this scheme.

So all I would say is don't trust the schemes given out by government banks also.

We definitely want justice and we want the discount for which we did all this.

Avani Jokhla

Hi All,

I am a Bank of baroda's SB A/C holder. While logging-in for netbanking, they ask to install JAVA on your machine with COMPLETE ACCESS TO ALL YOUR FILES & NETSURFING SITES. I mailed them (IT Dept, GM-Ops) to clarify "Why one should allow access to them to all his files & netsurfing sites, which is breach of ones privacy and even may result in frauds"; none of them replies. All o[censored]s know that none other bank demands this for using netbanking facility on their website. Can anyone--BOB officer,IT Person,BOB A/C holder using this facility; clarify this point. If none has taken notice of this requirement, we should ask the bank to discontinue this requirement.

Will any officer of BOB will clarify/justify this???

GOOD day to all.

Mahaveer

sir,
i am having a bank acount in the state bank of benaras which has been merged in bank of baroda,bank of baroda farrukhabad has deducted 15% in my FD money and paid me rest amount and told me that deducted 15% will be given shortly but almost 08 year has gone but i could not get that 15% deducted amount, sir after so many mails ,registerd letter and phone calls i could not get any response ,kindly you do something i will highly thank full
subodh kumar singh
account bank-bank of baroda
seth gali farrukhabad
my phone no.[protected]/[protected]

I have remitted Rs. 10000/- through NEFT from Bank of Baroda, P.R. Marg, Ajmer Account No. [protected] on 26/07/2010 to Axis Bank Ltd. India Motor Circle, Ajmer IFSC UTIB0000356 to the credit of account no. [protected] of Sanjay Tater vide UTR No. BARBH[protected] but amount have not yet been credited in Beneficiary (Sanjay Tater) account. Both Bank of giving satisfactory reply.

Thanks

Sanjay Tater
Arpan, 2, Sai Vihar Colony
Gulab Bari, Ajmer 305007
Mob. [protected]

Never ever try to get a loan from Bank of Baroda, T.Nagar Pondy Bazaar Branch (Retail Loan Factory). I have a bitter experience with them. They are advertising that the home loan will be sanctioned in 6 days. For me actually it took 4 months to sanction the loan and the executives in the branch are not customer friendly. When i apply for the loan, they told me that there will be no processing fees for the loan. We have to pay the processing charges. The amount will be reverted once the loan got sanctioned. But for me it is almost 6 months, till now the processing fees is not credited to my account. Never get into these troubles.

By,
Frustrated BoB Customer

Dear SIr/ Madam,

I tried to log in to the internet banking portal, first time there was a message - Invalid User ID/ password, hence I re-applied for the password.
Second time also, there is same error evenif I am entereing right Username and pw.
Please suggest.
P.S- I have checked Internet browser & Java settings
THis is really annoying to see so many comlaints on this portal and still I have to log one more....:(

Appreciate your early response.
Thank You
Manoj

Money, more than Rs. 2 Lacs from the account of the deceased was withdrawn via fraud signature after two-three days of her death with the help of an employee of that bank and duplicate pass book was also issued by the same means..


the relevant details are:-
account holder : late smt. vimla devi khandelwal
date of death : 13th october 2009
bank branch address : sarafa bzr
city : gwalior
state : madhya pradesh
folio no/dp id/ci id : [protected]

i know that nothing will be done in this regard..
this is India..

Everything is possible here!

last 15 june 2010 i give the request for cheque book i give the slip on 15th june till today 28th june 2010 i cant get cheque book.
i ask the question for issuing cheque book the one of the staff member was told me why u use saving account u can open current account they do not co-operate n give free advise.
in every time i feel bank of baroda do not give the service they give the lazyness n give the free advise
they do not belive in service.
see the another bank like state bank of india , icici , hdfc they understand the people listen the problem and solved the problems.
why they do the account in bank of baroda they belive only advertisement do not belive in service.

bank of baroda vastrapur branch

This is Miss Sandhya Priyadarshini(working as lecturer) in Jaipur,RAJATHAN.
BASICALLY FROM BHUBANESWAR,ORISSA.

I am really sorry to say that..the service provided by the Bank of Baroda(BOB),
SANGANER branch is very bad simply Good for nothing..
First of all let me tell you one thing it has the worst ATM counter i have ever seen just
placed next to its office..Whenever You go to ATM for withdrawl of money almost 80% time it will
SHOW
case 1:"TEMPORARILY OUT OF SERVICE"
case 2:"YOUR ATM CARD IS TEMPORARILY OUT OF SERVICE"
case 3:"TIMED OUT, TRANSACTION HAS BEEN CANCELLED"
Unfortunatley THE INCIDENT HAPPENED WITH ME is the case 3.That happend On 24th june 2010
(i.e yesterday)in between time 6:50pm to 7:10pm i went to the ATM counter to withdrawl some
amount from my Account..when i inserted my ATM card..it READ..then asked for my ATM code..
I gave..then I opted for withdrawl of money..then it asked the amount I typed the amount Rs1100..
then it showed transaction is being processed..so i waited..then after few seconds..I got the
message like
"TIMED OUT, TRANSACTION HAS BEEN CANCELLED"
and i didnot get my amount of withdrawl...so i went to the next ATM counter(NEWLY BUILT) of BOB
only which is just infront of bank (roadside opposite)..next to VODAFONE Customer service provider
...As i needed money that time once again i opted withdrawl option of the Rs1100 only..This time i
Got my AMOUNT..BUT SHOCKED after seeing my ATM RECIEPT..Its showed RS1100 less amount..which i had
opted before in the previus ATM counter..I realised the amount has been DEDUCTED even if i had not
got the amount of the cancelled one TRANSACTION...Then i went to the bank,and met with one of the
Officer...and i said the problem to him that i faced..He said I have to Give an application on my
ACCOUNT BANK branch regarding this case and i will get my Amount after 7 to 10 days...I said Gently
to him that i should complaint here in your branch as the problem i faced is for fault of your ATM
Counter, if the transaction was cancelled then how come my amount reduced then..he said it happens
in case of system and server error problem...fortunately this Account is of Jaipur only..so i will
give appilcation..But its really SAD to say the officer's behaviour was so worst..simply i can say
he dont know the courtesy how to behave..I said i will take help of CONSUMER FORUM against it..HE
raised his voice and talked roughly you can do whatever you want..I replied him politely yes I will..
This was the worst experience I had ever faced while resolving my query...

Many things came in my mind while writing the application
like: -
1)Suppose the customer is not present in the location of the ACCOUNT BRANCH OFFICE..then what will
he/ she do.
2)If Transaction was cancelled then why the Amount DEDUCTED.
3)If appication is given and the amount came to account after 7 to 10 days..then what will be the
value of the amount which the customer couldn't use on time just because of the System & Server
problem ..it doesn't matter the amount is of Rs 100 or Rs 1 lakh..but a customer is going to ATM
Counter to withdrawl means he/she seriusly need it..(Like i went to BANK OF BARODA ATM Counter
even if I was having PUNJAB AND SINDH bank Atm card as it was urjent)

I WOULD LIKE TO SAY ONETHING,as oxygen is not provided to the patient on time then he dies..like that
if Money is not there on time then WHOLE work is interrupted ..OVER AND OUT(like cancellation of
important business deal,cancellation any function party etc..).If such type Transaction problems occur
it should be resovled by its own just after the system is autocorrected..so that customer will be happy
with the service..and take the advatanges of the facility provided to them...

For any kind of help or suggestion regarding this please do contact me on
email-id:- sandhya.[protected]@gmail.com

While Nifty 4980 (BOB - 750) Most of Securities and Financial Advisers told...
Buy this script... it will touch 850 soon like this.

I taken this stupid share 8400 at 750. From that day Nifty every day was up and it touch 5350. Almost Nifty 350 points recover. But still this stupid stock didnt up from that rate. It is down Rs.65

I lost so much of amout. I sold everything today.

Who gave authority as bank nifty to this stupid stock. While nifty up its going down. While Bank nifty up its down. Then what basis its trading. They why every bank of baroda officers begging buy our shares, buy our shares....

For make lossers ah????


Better to give Z category to this SLOW POISON SCRIPT.

Lucknow

16 June 2010






Dear Sir,

SUB: Non –credit of proceeds of cheque for Rs 27286.93 to S/B account number [protected] with Bank of Baroda, Chowk Branch Lucknow (Uttar Pradesh)



Sir,

I had sent the following three cheques along with one pay in slip on 5th April 2010 though my younger brother Shri Pradeep Kapoor for depositing it in your Chowk Branch Lucknow for credit to my SB a/c no [protected] with it.



Sl.No Cheque Number Drawn on Amount



1 664145 Bank of Rajasthan Aliganj, Lucknow 27286.93



2 276673 SBI Lucknow 650.00



3 007210 Union Bank of India, Lucknow 250.00



My brother approached the Savings Bank counter of your branch to tender these cheques but was told by dealing staff to drop it in the cheque drop box. Thereafter he approached the Accountant of the branch but the gentleman also refused to take the cheques directly under acknowledgement and instead directed him to drop the cheques in the cheque drop box. Therefore, he was forced to drop cheques in the drop box.



When I reconciled my SB a/c on 09th June 2010, I observed that only Rs 900/- has been credited to my SB A/c instead of Rs 28186.93 and one cheque mentioned at Sl.No 1 above (for Rs. 27286.93) out of the three cheques dropped in the cheque drop box on 5th April 2010 had not been credited to my account whereas the same had been debited to the drawers SB account with the Bank of Rajasthan. I immediately rushed to your Chowk Branch, Lucknow and met Mr.Balmiki Manager (Operation) and Shri Pradeep Srivastava Chief Manager. They took out the vouchers and told that the above cheque appears to have been misplaced on 10th June 2010. I submitted an application to the above Branch with the request to credit the proceeds of the above cheques along with interest but no response had been received in this regard.

Meanwhile, the drawer of the cheque in question enquired about the fate of the cheque from her bankers- Bank of Rajasthan, Aliganj branch, Lucknow and was astonished to know that the cheque in question has been paid to someone across the counter on 05 April 2010 itself.

I am at a loss to understand as to how a crossed cheque dropped at the cheque drop box of the Bank of Baroda, Chowk Branch, Lucknow for credit of my SB a/c with the Branch had found its way out and presented at the counter at the drawee Bank- Bank of Rajasthan, Aliganj Branch, Lucknow on the same date and the Bank of Baroda, Chowk Branch, Lucknow kept mum all these days when only two out of three cheques tendered along with one pay in slip were presented by it for clearing !

This is not possible without the active connivance of the bank staff or the agency, if any, involved in the process of clearing. It is all the more surprising that the Branch management is not taking any action on my complaint and has even refused to give the photo copy of the pay in slip tendered on 05 April 2010 along with the three cheques in question. I have been visiting the branch almost daily but without any result.

I have been put to inconvenience and loss due to the negligence and deficiency of the Bank of Baroda, Chowk Branch, Lucknow. I, therefore, request BOB officials through your forum to order for a high level investigation in the matter and also make good the loss suffered by me failing which I shall perforce be compelled to take criminal and other appropriate action against the Bank for redressal of my grievance, damages, costs, etc.

Please acknowledge receipt.

Yours faithfully





(Dr. Deepak Shodhan Kapoor)

313/29, Khun Khun Ji Road,

Chowk, (opp. Chowk Post Office)

Lucknow- 226003

SB a/c No. [protected]

Mobile No. [protected]

Landline No.[protected]

Dear Sir,

I am Sukhwindersing S. Saral awailing an account with Bank of Baroda since last Six month and my savings account number is([protected]). I had applied for ATM card when i had open account. i have recieved a ATM card which contain number with ([protected]) but i have not recieved Pin number yet. i had also given a written aplocation to the bank at Naranpura Branch for new PIN number of ATM card on 11th May 2010. after that i had visited branch 5 times but i have not get my PIN number yet. because of that i am not able to use ATM service in emergancy need of money. i am having a bad experience with branch manager also he is not responding me properly on this isse. after that when i call in customer they are saying that i have to Visit my branch only. now i am helpless, i am not able to understand where i have to communicate my this issue. because branch persons are not giving me proper resolution and customer care is diverting me to branch. so kindly look into this matter and do the needful.


Regards,
Sukhwinder Saral
+91 [protected]

TO WHOM EVER IS CONCERN
RESPECTED SIR /MADAM
MY S.B. A/C NO [protected] CHANCHALGUDA HYDERABAD A.P INDIA I HAD APPLIED FOR A ATM CARD IN FEB 2010 WITH ALL CORRECT AND CLEAR DEATILS BUT STILL I HAS NOT RECIVED MY ATM CARD
.I HAD VISTED MANY TIMES BOB CHANCHALGUDA BRANCH .BUT VAIN . I HAD COMPLAINT TO THE BANK MANAGER .HE SAID THE ATM DEPT MEN MR QURASHI HAD GONE TO TRANNING IN AHMEDBAD AND NO ONE IS POSTED IN HIS PLACE SO ., HE INSTRUCT THE PEON SRINU TO LOOK UP MY MATTER .I ASLO VISTED SIRNU BUT VAIN HE SAY I DONT KNOW WHT IS THE MATTER .HE IS RIGHT HOW CAN KNOW .
I WANT ATM CARD WITH PIN NUMBER URGENTLY SO THAT I CAN MANTAIN A/C AND ATM REGULRLY
THANKING YOU
MY S.B. A/C NO [protected]
CELL NO [protected]

A matured TERM DEPOSIT certificate was submitted to the bank for renewal for a further one year on 10.05.2010 by my father who is also a senior citizen. The concerned officer gave a printed slip mentioning the amount concerned,name of account holder & signed by officer of bank (Mr. Pilani) and ask him to come later to take the renewed certificate.
On approaching the bank later my father was informed that he has not submitted any TDR certificate for renewal. On showing the slip he was told that the slip is for opening a new TDR account by taking money from the saving account. Further the new TDR account request was not honoured as the saving bank a/c does not have sufficient fund for the same.
Now my father does not have any certificate to prove that he had given TDR Certificate except the slip which is not being honoured by the bank.
The amount involved is Rs. 2.0 LACS and my father is distressed with bank personnel's attitude.
Please advice what course of action can be taken to retreive the Rs.2.0 LACS Term Deposit.
The Term deposit TDR No. is [protected] and matured on 10.05.2010.
My father & mother 's joint a/c details:
Saving account number:[protected];
Customer id no:[protected] &[protected].
Residence address: 205, 2nd floor, Kadri Manzil, Dontad Street, Masjid Bunder , Mumbai 400009.
My father's telephone number : +[protected].

Bank of Baroda branch details:
Crawford market,Dada Manzil, 67/69, Mohammad Ali Road Mumbai 400003

My email id : n.[protected]@gmail.com.
Regards.
Nasir Shaikh

Dear sir,
Today I visited Bank Of baroda Dariyamau Branch for Making the bak draft.branch manager mr.himmat singh did not gave me the draft farm.He was using very rough language.He told me that I will not issue the bank draft.he did not tell me any reson for not making the bank draft.Many other peoples wre also complaining about the rough behave of this Branch manager.This branch opened in 11 o clock in several days inspite of regular timing 10 o clock.
Please look in to the matter.
Regards.
VINIT MISHRA

I went to BOB gulabhagh branch to take a new locker, the manger first said that i should come 5-10 days after as he is v busy, i also told him about any deposits to be made i am ready for that.

After a week i visited the branch again, he liked screemed at me as if i had came to ask for some undue favor. he said that the branch is lacking of staffs, and a person who is lookng after the lockers is on leave. i requested him to look into the paper i brought and just open a locker whenever he is free.

He explains that he does not know the procedure or what documents are required to open the locker, so he cannot take any risk alloting a locker even after i make a hefty FD against it.

BOB is one of the oldest bank in India, Top people should look into it, so that suitable people can be recruited

I took loan from Bareilly Corporation Bank Ltd, whicn was later on merged with Bank of Baroda. I paid the entire money to BOB after compromise with a committment that the original documents will be returned after some times and later on they told that original documents have been misplaced by them. Now neither I can sold the property nor take a loan for my use. Even one owner have refused to give the possession of the property in lack of documents. I can not arranged even duplicate as I am not having Registration nos. of the documents.

Please help me as i am unable to reprint the application form as its last date is over, I still have the user ID and Password but option doesn't allow to use it now. SO what shall i do in this case ??? Is there any way i can get reprint of my application form ?????????? PLEASE HELP ME . i have prepared a lot for this exam.

I have an education loan from Bank of Baroda of 3,80,000 @10%. i was not able to pay the interest during my college period. after i completed my college the net due was 4,80,000 and it was converted to 60 installments. They said that the interest rate of 12% will be charged because i had overdue interest. it has been 2 years and i came to know about this today only that interest rate is 14% instead of 12!!!!!. All these years they have been charging 14% instead of 12%. I called manager and he couldn't give satisfactory answer. instead he started shouting at me. he said i had overdue interest but in their website it is mentioned that 2% extra will be charged on OVERDUE amount only. So i should have been charged 10% on 3,80,000 and 12% on 1,00,000.

Kindly tell me how to file a case against the bank. should i talk with higher BOB personnel or should i approach RBI. How can i file a complaint at RBI. is it effective. Or should i file a case in the court against BOB. Kindly suggest.