[Resolved] Bank Of India — INTERNET BANKING | |
BANKOF INDIA HAS DEVELOPED AN INTENET BANKING PACKAGE CALLED 'STAR TOKEN' WHICH IS NOT A BROWSER BASED. THIS PACKAGE WORKS ONLY ON MICROSOFT WINDOWS XP AND ABOVE. THE PACKAGE REQUIRES DOWNLOADING AND INSTALLING ON A COMPUTER. SO YOU CAN NOT USE IT FROM AIRPORT, NET CAFE, FRIENDS COMPUTER, HOTEL COMPUTER ETC. INTERNET BANKING IS NOT POSSIBLE FROM MAC BOOK, IPAD, OR A COMPUTER WITH A LINUX O.S. THIS DEFEATS THE VERY PURPOSE OF NET BANKING. ALSO THIS IS ILLEGAL UNDER MRTP ACT. WHEN REPORTED TO BANK AUTHORITIES, THEY DO NOT BOTHER. WHAT WE ARE SUPPOSED TO DO? Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved Bank Of India customer support has been notified about the posted complaint. | |
41 Comments | |
Comments
Bank of India — Getting ATM
I Opened a savings account at Bank Of India, Harinavi Branch on 21/12/2012. And applied for ATM card. When will i get it? Plz hurry... It is very needful for me.
+1
I am using Ubuntu 12.10 and have Wine and PlayOnLinux, but I cannot use Bank of India's netbanking option.
With this kind of restriction and monopoly, no wonder pirated versions of Windows OS are in use.
I am using Ubuntu 12.10 and have Wine and PlayOnLinux, but I cannot use Bank of India's netbanking option.
With this kind of restriction and monopoly, no wonder pirated versions of Windows OS are in use.
Bank of India — I lost my ATM card
My name is C.Nadimuthu, I have account in starlinks Bank of India. My account number is [protected]. I lost my ATM card so please block immediately .my mail Id is [protected]@y mail.com. My card number is [protected]. how can i use startoken software on I pad
How can I use Smartone software on pad
Agree. Bank of India Internet banking is limited to PCs and desktops. They have developed a package "Star Token" which is more of a pain than convenience. In the current era of mobiles, tablets, the BOI application reminds us of the Stone Age. If any BOI official is reading this blog, please take it back to your management and provide a facility that makes a customer's life easy.
these are the days of Mac and BOI is now in 1950 using windows software called startoken. Its name has to darktoken
BOI is working in 1950
Star token is dark token as it can not be used for mac now are the days of Mac
Star token is dark token as it can not be used for mac now are the days of Mac
i have been using star token since few years. But now i have a new apple Mac Pro. It disheartening to know that i cannot do net banking with BOI now !
bank of India has to come up with options for mac -- ipad etc. or this whole purpose of net banking is defeated. I cannot believe that they cannot give a system that helps like the small controls that HSBC gives out . one carries it and uses it on any comp -- airport etc. kamala Ramakrishnan
I have the same problem too for my Mac. But recently Bank of India started OTP (one time password through registered cellphone) enabled online banking for Star Token customers. I am using this on Mac and my iPad too. Presently be happy with this consolation till they create one software which works for Mac too.
I am totally exasperated with this STAR TOKEN stuff, having tried and stumbled and then failed to use it with any success. I regularly do internet banking on AXIS BANK LTD., SBI India etc. but nowhere do I have such terrible experience as with STAR TOKEN. There is no linux version of STAR TOKEN, as far as I know. My only conclusion is...unfortunately...that those of BOI who are managing these things do not have any idea of what internet banking means today...or worse...they just don't care. I would have preferred to give 0 in my rating, which would have been a fair assessment, but since there is no provision for this I am forced to give 1.
Just see...in order do post this complaint the authorities of BOI have placed another unnecessary hurdle...the photo ! They could have asked for the bank account no. ( what's so secret about it anyway ? )...but who gave them this silly idea in the first place? I can only conclude by saying that by putting impediments on internet banking the authorities are providing a sure way of encouraging old custmoers of BOI like myself to migrate to other banks with proper internet banking facilities.
Just see...in order do post this complaint the authorities of BOI have placed another unnecessary hurdle...the photo ! They could have asked for the bank account no. ( what's so secret about it anyway ? )...but who gave them this silly idea in the first place? I can only conclude by saying that by putting impediments on internet banking the authorities are providing a sure way of encouraging old custmoers of BOI like myself to migrate to other banks with proper internet banking facilities.
I have also faced this limitation when I shifted to Macbook. Startoken is installed on windows only. However, few months back BOI has started OTP based transaction for startoken registered customers, who can use it on Ipad, Blackberry. I am do it on my Macbook too. This may help you. I hope BOI soon realise the problem and bring software for Mac too.
Dr Acharya
Dr Acharya
I have all the same problems as above. It really is time BoI entered the 21st Century and acknowledged there are other systems apart from Windows OS. So many o[censored]s use iPads on the move and other Mac computers. Please BoI wake up and do something.
hi all sexy
BANK OF INDIA KA NET BANKING SERVICE INDIA ME SABSE BORING SERIVCE HE INKO RE GENRATION KE LIYE 6 MANTH SE BHI JADA SAMAYE LAGTA HE ANIL UKADE SINNER NASHIK [protected]
Hi This month stating you have send star tocan ng in displayed my net banking login peg but i am not received so re send the login id pwd in my native. Address
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Bank of India — for ATM DEBIT Card
R/SIRwe submite ATM form at least two month completed but we could not receive atm debit card please solve my problem
my branch is mohania
contact no [protected]