Bank Of India, Salempur Branch — Not releasing my arrears saying wrong payment fixation 4 years back

Address:

Bihar

Hi ,

I want to make a complaint against the Bank of India, Pension and Related matters department. Based on the revision in my pension I am entitled for arrears, for the dearness allowance my arrears was approximately 1.5 lacs, this was confirmed by Bank of India, Salempur, Chapra branch.

As I have been staying in Bangalore at my son's place it was very difficult to visit the bank again and again. After so many visits and follow the bank agreed to pay me my arrears. I visited the bank after coming whole long form Bangalore to Chapra and now the bank people are saying that there was a mistake in my pension calculation and I was getting a wrong pension. Now they tell me that the I am not going to get only 4000/- as the rest of the arrears will be compensated for the extra pension i was getting.

Please suggest me how to seek the clarification form the bank regarding the mistake in pension calculation and after so many years eating up my arrears just to compensate the wrong pension. Even after multiple concerns to the bank they are not clarifying how these calculations are being done. The most important concern is why I ma being penalized for all these mistakes done by Bank of India employees.

I am retired person it is really painful to go with such harassment. Please suggest me to get all the clarification, I still hope for a clarification form bank so kindly guide us.

Regards
Arun Kumar Verma