[Resolved]  Bank Of India, Thane Branch — Misbehaviour of Employees

I had gone to BOI, Thane branch, where I have my own account. I had made a FD. To collect the FD paper, I had gone on saturday. I reached sharp at 11.50 in afternoon, it was almost the time of closing the section, but at that time the female who gives the FD paper, was not on her seat. So I went to the other female and said, excuse me very politely, but she happened to ignore me like anything as if she was engrossed in her work. So I asked the female sitting besides her. She said go to the opposite side you'll get it. So I went, but still that female was not on her seat.

I went to the head. Told him I need to collect my FD papers, and showed him the receipt. He said wait for sometime. So I waited. after 5 mins.

I thought of going to the home loan dept, since I wanted to apply for home loan. It took me almost around 15 mins.

It was 12.30 till then. When I was done and came down, the female who was suppose to be on her seat during office

hours and give the FD papers was back. I went close to her and showed her my receipt asking her politely for the papers, but in return she back answered so rudely. She said "The timings are over, we are not sitting here for your work". I got so irritated with her ans. that I told her that we were since long time here., but you were not in your place. She again started arguing with me.

So I went to the head who told me to wait for sometime. But he too turned at that moment. As per him we came at 12.15 to ask him and he said that the timing were already over. Now if he new that the timings were over, then why the hell did he tell us to wait??? wasnt he aware of the timings or he is illiterate to understand the timings or if he understands then did he wanted to waste our time???

And on top of that the female who ignored me previously comes and supports him saying that Ii told you that the timings are over.

If I go to complaint, then the manager id out for lunch. That too at 12.30. Where in the lunch hour starts at 1.00. If these people are so punctual, then how come the manager goes for lunch before time??? Are we some kind of fools???? or are we doing a BIG mistake taking an account in BOI??????

If this attitude continues of these employees, soon the government banks will shut down leaving all the BOI employees "JOBLESS". because there are huge no of complaints going into process against BOI. Its not just me or the person who wrote the above letter, but N number o[censored]nsatisfied customers. And remember, today's public is aware of all laws. They keep quite because they dont have much time, but it doesn't mean that they cant do anything..

These rude people, who think that there jobs are secured and normal public cant do anything to them. But that's too wrong.. People have started getting frustrated and reacting. Better save your JOBS guys, Or else very soon you'll have to be JOBLESS.... BE ALERT!!!!!