[Resolved]  Bank Of Maharashtra — CHarges for giving acoount confirmation

Today i visited bank of mahararashtra borivali west branch. I want banks offical confirmation on debit mandate form reqd to submitt in ICICI bank. Bank has to give confirmation sign on hard coyp saying account details are wright.
But bank of maharashtra charges Rs 54 for giving confirmation and asked customer to bring zerox for keeping in their record.
Is it customer centric activity ?
Why customer has to pay money for getting sign of paper for account confirmation ?
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Aug 14, 2020
Complaint marked as Resolved 
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From
K.S. Jeevanandan
Universal School,
Jakarta, Indonesia.
Mobile : +[protected]
Email : [protected]@yahoo.com,
[protected]@gmail.com

To
The Bank Manager
Bank of Maharastra,
Shenoy Nagar Branch,
Chennai – 600 030.

Sub : Kindly apologies for the delay of EMI in my housing loan,
Required an attention towards your valuable customers.

Respected Sir,
I Mr. K.S. Jeevanandan, account no. NRE 14, NRO-5, in your bank and I have taken a housing loan in the year of 2003. I am very happy with your banking for the past many years and I have been having a very good communication with the bank manager, assistant manager, and all your staff members and I have been visiting your bank once in a year regularly without fail.

I have been paying my EMI without any delay for the past many years. Due to the money transfer I am not able to transfer my EMI directly from Jakarta to your bank. Due to this problem I have asked my father to deposit the cash every month.

Earlier I used to get a reply from the bank my EMI due date, Bank statement, foreign currency deposited date, draft received date from Mr. Jitesh, Bank of Maharastra, Shenoy Nagar Branch, Chennai-30.

Recent past two there years I have been getting any email, any correspondence from your bank.

My father Mr.K.R.Surendran – (mobile – [protected]) retired person from the government department, I have asked him to deposit EMI regularly without any fail. Recently my father he has forgotten to pay the EMI.

The delay was not intimated by bank to the customer email, no calls, no communication at all from the bank, but I have been charged 4000/- for the delay of EMI. ( Kindly give an explanation for the charge of 4000/-)
(my email address, my father mobile are the same for the past 10 years )

I kindly request the bank to consider my requisition and do the needful for your valuable customer having account in your bank for the 12 years.

Kindly reply to my email address as soon as possible.

Thanking your,
Yours truly,

K.S. Jeevanandan
Jakarta, Indonesia
non-receipt of cash through ATm
My account no. is [protected] with Bank Of Maharashtra. My ATM card no. is [protected] withdrew Rs.400 (Rs.200x 2times) from VIJAYA bank ATM at Sapna sangeeta, Indore . but I am sorry to say that I didn't receive the cash but the amount has been debited from my account. Please try to refund the said amount and credit to my account.
Thanks.
Subhash Shahane
contact no. [protected]

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