Bank Of Maharashtra — on response by branch

Address:

Rajasthan

Dear sir ,
my self pawan kumar sain . i am an account holder in your bank in jaipur branch . my branch add. is ( bank of maharshtar mansarover like road gopal pura jaipur ) .and my account no.is [protected] .
sir i was loss my A.T.M CARD befor 2 month .but i was call on help line and stop my card .after 2day i was go my branch and i was given a application to issu me a new a.t.m card .my branch maneger told me that my new card come within 15 to 20 day's .but i was go agan to received my a.t.m card . i was show my bank pass book and then bank employ's told me that sir your card receved by branch but rigth now we have no idea where is your a.t.m card .please give us today will find out your card .after 2 day's they are given me same answer .then i was go to my branch maneger MR.NARESH MENGHANI and he was promiss me to he was given me satisfacion . and he told me he will be inform me on my phone .
but he was not call me . then i was call to MR. NARESH MENGHANI .i was say to him ,sir please tel me what abut my a.t.m card. but mr.naresh given me same answer .
sir , befor this incident i was prowed to bank of maharshtra ,that i am account holder in this bank . i dont know how is responsibal person to lisan me . (but agar koi sunse wala hai to please mara card d d )my phone no.is [protected] .