[Resolved]  Barclay Credit Card — Wrong Late Fee Payment Charges

Dear Sir,

I am holding Barclay credit card since last 3 years. But I am facing trouble from Barclay from last june. I had expense Rs.150 on apr2008. In spite of not received the statement of that month. I paid my outstanding amount before due date 01/06/09. After payment I received your duplicate statement (on my request before due date) at 10/06/09 through express courier service and later on 13/06/09 I had received late fee payment statement.
In above matter I had talked to customer care to revert my wrong late fee payment charges. At that time they replied me, after few days they will inform me for my request after awaited of one week or more I called back for previous call there after customer Executive answered me that revert was not possible. In between your second bill was generated. And I had received another late fee payment bill from your side. It was not legitimate from Barclay, When ever matter is pending from Barclay Customer care bill should be hold up from Barclay. This is immoral thing.
There after still today I am communicating with customer care about above wrong charges but still I have not receive appropriate answer from any authority of Barclay card

I have also another bank credit card and loans. I am regular payer of my all outstanding.

I have all your statements with courier stamp with date. I am still Awaiting for good and appropriate reply from Barclay Card.

Here I am sending mail Simultaneous to [protected]@barclays.com
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Barclays Credit Card — Wrong charges

Dear Sir/Madam,

This is Shashi P Singh has been using Barclays Credit card from last year.In the month of April08 totel outstanding was Inr 7700 and due date was 16 Apr.I dropped cheaque dated 09 Apr to barclays designated drop box at South ext Part one New delhi 110049.In the meantime they called and i confirmed the amount and cheaque no.again they called on 17 Apr and forced to make payment cash as they did not receive cheaque.on 18 Apr 08 I made cash payment of Inr 7700 and send request to my bank to stop payment.on 22 May Barclays sent cheaque for clearence.and bounce back due to insufficient fund.Due to this they charged Bounce back fee inr 300 and 300 last payment fee.As I droped cheaque on 09 Apr this this Barclays responsibility to collect it nad send for clearenece ASAP.I called customer care many times.After that assured me that they will reverse these cahrges and reflect on next statment.I have checked my total outstanding and charges Inr 600 are still showing.

Request you to help me in reversing the amount


Shashi Pratap Singh
Travel Consulant
American Express Business Travel
3 rd Floor Building no 8 Tower c
Cyber City Gurgaon
[protected]
[protected]
Most disgusting service and unnecessary charges put up by barclays card and droping cheque in time
I am, Sukhpreet Singh is using Barclays Credit card from April, 2008. My total outstanding was 3925/- and I have paid a cheque amounting to Rs. 3950/- within my time duration, but the cheque was debited from my account after 8 days and the bank has sent me a statement showing late charges of Rs. 500/- plus service tax. They have not given me a single call also, but sending me message When I have dropped this is banks's responsibility to collect it and send for clearenece ASAP. This is unbearable. and not at all appreciable on bank's part.

Barkclay cradit card — wrong charges

I am sorry to say that Barkclay bank making fool to there customer. Free offering told by Barkclay tale-caller to priority circle customer. That unjustified charges levied on me. After calling so many times reversal of that charges not done yet.

BARCLAYS CREDIT CARDS — Incorrect charges

Hi,

I had a Barclays creadit card. Some 4 months back, I dropped the check for payment in the drop box 4 days before the due date. But the bank cleared the check after the due date and charged me 'late fees'.

That was very bad service. And after that, I cancelled the card. But still they are troubling me with sms and phone calls for payment of the late fees. I explained them how bad their service was, but still they are not understanding. Can anyone tell me how to complain about this to RBI?

thanks
Nayana
Hi,

I had a Barclays creadit card. Some 4 months back, I dropped the check for payment in the drop box 4 days before the due date. But the bank cleared the check after the due date and charged me 'late fees'.

That was very bad service. And after that, I cancelled the card. But still they are troubling me with sms and phone calls for payment of the late fees. I explained them how bad their service was, but still they are not understanding. Can anyone tell me how to complain about this to RBI?

thanks
Nayana

Barclay card — late fee charges

Hi Team

Getting call from barclay every second day saying your out satnding balance pay immedately amt 3689.25 & i know that i have payed my last purchase bill on time than what is this outstanding bill all about can you guys look into it seriously.Please rectifcy and mail or call me ASAP.



Thanks & Regards

Sachin Padlekar
[protected]
Hi,

This is ranganathan from chennai. I got barclay card in 2007. i pay my dues continuesly. But still i got so many fees and charges. I didnt konw why barclays is charging like this. then i did not pay my bill . Collection agent came to my home and he said ll close my card. I also agreed for that. But that guy cheated my money. And that request for ssettlement got cancelled. I dont know what to do. Still am getting bills with many charges like over payment, etc.

Barclays card is very worst which i have ever seen. Please dont go for the bad card. They will cheat you very once you swipe frist time.

Can someone tell me the resolution for how to settle the card????

My # [protected]

Barclay Credit Card — Wrong payment charges

I am not satisfied with Barclay credit card services at all as I have never used the credit card of this bank in any of my payment transactions.So,the bill charges of Rs.10308.90 is totally wrong and hence the same should not be charged to me.


I request the consumer forum to kindly look in to my complaint and give me justice in this regard.

Thanking you,

Ashok kumar
Asstt. Director
NPTI,Min.of Power,GOI

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Barclays
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    704
    Pending
    0
    Resolved
    485
    Barclays Phone
    +91 22 6000 7888
    Barclays Address
    India
    View all Barclays contact information