[Resolved]  Barclay Credit Card — loan on credit card

i am waiting for your reply, after ten days you don't reply to us .
my due date is 9th of august, before that i want to final settelement to your bank .i have forwarded same matter to reserve bank of india, complain in consumer department.
i again telling you i can pay installement 2695/- only per month
not want to pay service tax and processing fees.if you are agree on my installment 2695/- only per month not extra charge than i want to continue with your bank.
if you are not agree than i want to pay only 54000/- on 9th august
and i want final settlement.
pl. reply to us urgentely, i am waiting for your reply.
thanking you


On Fri, 25 Jul 2008 Head Service wrote :
>Dear Mr. Kumar,
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>We refer to your below email dated 24th July 2008 addressed to the
>office of Head Service. At the outset, we sincerely regret the
>inconvenience caused to you.
>
>
>
>We wish to inform you that your case has been registered under case
>reference number HSE/080725/866/SS/CRD.
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>We will respond to you in 7 working days. We request you to bear with us
>until then.
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>Thanking you.
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>Yours sincerely,
>
>
>
>Shantanu Datta
>
>Manager - Service Governance
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>Retail Banking & Cards (India)
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>Barclays Bank PLC
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>
>
>Please note our new email id: [protected]@barclays.com and the address
>(URL) of our website http://www.barclays.in <http://www.barclays.in/>
>
>
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>________________________________
>
> From: mithilesh jha [mailto:[protected]@rediffmail.com]
>Sent: Thursday, July 24, 2008 8:25 PM
>To: Head Service
>Subject: regarding loan on gredit card
>
>
>
>Dear sir,
>i have attached one message for more details pl.see and reply us
>immediately.
>but i explain in short my credit card no. [protected]
>i received loan 54000/- by phone actually i am not interested for loan
>when i got more call on telephone by mr. amol after that i agree for
>loan .
>but mr. amol told me your rate of interest is 10%for two year and your
>emi is 2695 no other charge will be taken
>but when i received statement they charged processing fees 10040
>and tax 12% .
>i complain so many times regarding processing fees and tax 12% charged
>every month.but there is no reply, i complain so many times you can
>veryfy it
>i also complain in consumer office regarding same matter.
>now if you not charge processing fees and service tax 12%every month
>than only i want to regularise with barclays bank and want to pay my emi
>mention in my statement 2695/-per month
>if it is not possible than i want final settelement with your bank
>with immediate effect.
>i only want to pay you 54000/- not extra single rupees beacuse it is
>missguide from your side
>now i not giving call or email from our sides because i feel very bad
>experience with barclay bank
>you give me immediately reply
>thanking you
>mithilesh kumar jha
>
>Note: Forwarded message attached
>
>-- Original Message --
>
> From: [protected]@rediffmail.com
>To: [protected]@rediffmail.com
>Subject: failure notice
>
>
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>
>
>This e-mail and any attachments are confidential and intended solely for the addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the addressee, or have received this e-mail in error, please notify the sender immediately, delete it from your system and do not copy, disclose or otherwise act upon any part of this e-mail or its attachments.
>
>Internet communications are not guaranteed to be secure or virus-free.
>The Barclays Group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any Internet communications by any third party, or from the transmission of any viruses. Replies to this e-mail may be monitored by the Barclays Group for operational or business reasons.
>
>Any opinion or other information in this e-mail or its attachments that does not relate to the business of the Barclays Group is personal to the sender and is not given or endorsed by the Barclays Group.
>
>Barclays Bank PLC.Registered in England and Wales (registered no. 1026167).
>Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.
>
>Barclays Bank PLC is authorised and regulated by the Financial Services Authority.












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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Sir
Complaint No. CAS1532670 and 1592067
I have been informed that after listenig to the recording, I have agrred to pay but there is no mention about the offers given by your representative. hence I also want to listen the same, thus you are requested to send me the recording to this email ID.

S J GHULE

Barclay Credit Card — Loan on phone

I have a Barclay credit card and based on that I got a call from bank for the loan offer. As I was looking for the loan I thought I will go with this.. but I asked for the documentation before crediting the loan amount to my account. The bank executive told he will send the document and also the free gold pendent worth Rs. 5000/-

I received loan amount to my sb a/c without my knowledge and without any written documentation showing the charges.. I called customer care and requested for cancellation of loan as it was not as per the agreement.

The bank has not cancelled my loan but instead pre-closed it and levied pre-closure charges. I have raised several complaints with bank regarding this but of no use... they started giving recorded calls and SMS's to me.. I just want to get rid of this.. please let me know if I can raise a complaint to RBI regarding this.

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