[Resolved] Barclay Finance — Charged More due pickup of Foreclosure is not done | |||
Sir , I have taken personal loan from Barclay Finance. My loan Account no is - LC[protected] I have requested for the pickup of the Prepayment amount over the phone on 7th of Feb. As per your Mail(below) and telephonic communication Prepayment amount was 235153/-. The person has confirmed the pickup will be done with in next 3 days. At the 3rd day I have called again to check for pick up status and then I came to now last time pickup call is not registered. That was not my fault again. This time again I have placed a same request and Prepayment amount was increased 235353/ . I have accepted the increased amount by 200 due to your fault. Again next 3day I have called to check and got information that pickup will be done next 3 day. Becuse no has contaced me during time period even i have checked my miscall log also. Yesterday(20/02/2012) I have for same and got to know that I have to place a new request and amount will 236300/-. Why I should pay more due to your wrong or bad or delayed pickup? I have been harassed deeply by your behaves. I am not ready to pay anything more which was communicated to on 10th Feb 2012. Please help with the same. My pic up address is- IBM India Pvt, DLF IT park, Rajarhat, new town, Kolkata -7000156 My Contact No is- [protected] Thanks Bipul Debnath Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Today I got call from Barclay Kolkata[protected] for Pick up . Then they informed me that Yesterday after 7:00pm they receive the request for pickup.
Here comes the problem as Kolkata Barclay receive request for pick up yesterday(22/02/2012) where I have placed request for pickup on 10th Feb 2012.
And this inconvenience cost me 1700/-.
Here comes the problem as Kolkata Barclay receive request for pick up yesterday(22/02/2012) where I have placed request for pickup on 10th Feb 2012.
And this inconvenience cost me 1700/-.
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BARCLAY FINANCE — Double bounce charges, poor customer service
I have taken a loan from barclay finance loan a/c number (LC[protected]) one ecs got bounced on 03/04/2010, and i made the payment with bounce charges to an executive on 07/04/2010, and after that ecs again presented in my a/c on 12/04/2010, which result in again debited of bounce charge by my bank, as well as with barclay finance, and also which result in hampering my good will with bank, i complaint about the same to an executive no response, he said there will be no bounce charges as i already made the payment with bounce charges, again then i talk with jeff paul (superviser ) he advised me there will be again bounce charges applied on my a/c as there system were down and payment was not updated on account , i asked about his employee id he refused, i asked abt call ref number he refused, i asked him to send the loan track record he advised me i will get in 2 or 3 working days, nothing recived till know, i again calld barclay finance regarding loan track record executive advsd system are down call back tommorow but i will make a note of this you will get it, nothing recieved i called barclay finance again on[protected] Mohamad Datliwala advsd me that i will get it in 2 working days asked me to call back in evening, i end up with paying double bounce charge with my bank as well as with barclay finance, i dont know how many times i have to call for loan track statement, iam sorry to say that i made a wrong choice by chossing barclay finance,